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United App: discussion, bugs, ... (Android , IOS, ...) {Archive}

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United App: discussion, bugs, ... (Android , IOS, ...) {Archive}

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Old Sep 4, 2019, 2:43 pm
  #526  
FlyerTalk Evangelist
 
Join Date: Mar 2014
Location: 4éme
Posts: 12,044
Recently I tried to open offine an itinerary I was currently flying to get the LH conf # and got a message that I was offline. Could have sworn I was able to do that before. Ended up looking at the outbound LH BP in the wallet and got what I needed.
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Old Sep 6, 2019, 6:06 pm
  #527  
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Join Date: Mar 2014
Location: 4éme
Posts: 12,044
Here's a new one. Not sure if this is an app or website issue though. From the app I selected Status Tracker and after entering my username and password the following was displayed. I was able to view my status tracker by refreshing the page.


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Old Sep 10, 2019, 12:16 am
  #528  
 
Join Date: Jan 2017
Location: GEG/DEN/ATL
Programs: UA 1K, TK E+, AS MVPG, SPG&Marriott Plat, HHD, Hertz PC
Posts: 407
Just updated and the Boarding Pass design changed. Not sure if i like it 😢
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Old Sep 10, 2019, 2:17 am
  #529  
 
Join Date: Jun 2018
Programs: United Global Services
Posts: 19
I’m not a fan of them removing the PQD tracking from the mystatus once you’re above the 15000K mark.
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Old Sep 10, 2019, 8:05 am
  #530  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Originally Posted by GK_ORD
I’m not a fan of them removing the PQD tracking from the mystatus once you’re above the 15000K mark.
Ugh, and looks like they did it pretty sloppily, there's a big open space for it.
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Old Sep 10, 2019, 8:53 am
  #531  
 
Join Date: Apr 2012
Location: DEN
Programs: UA 1K, Marriott Plat, Hertz PC, Global Entry, CLEAR
Posts: 285
Can anyone post a [redacted] screenshot of the redesigned boarding pass?
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Old Sep 10, 2019, 9:06 am
  #532  
 
Join Date: Jun 2011
Posts: 129
Originally Posted by mdbe
Just updated and the Boarding Pass design changed. Not sure if i like it 😢
On Android, I've been using the old app since the "reimagining" and have not had any issues. Not sure how long this respite will last, but something to consider if it's an option for you.
tromer is offline  
Old Sep 10, 2019, 9:43 am
  #533  
 
Join Date: Jan 2012
Location: SFO/LIS
Programs: UA 1MM GS, Delta Skymiles Platinum, Marriott Platinum, Hyatt Explorist, Hilton Diamond
Posts: 145
Originally Posted by villox
Ugh, and looks like they did it pretty sloppily, there's a big open space for it.
Why remove this, so useful.....
rieuwa is offline  
Old Sep 10, 2019, 11:42 am
  #534  
 
Join Date: Apr 2016
Location: IAH
Programs: UA GS; Marriott Titanium
Posts: 200
Originally Posted by rieuwa
Why remove this, so useful.....
And they’ve also removed the PQD graph from the premier status tracker website that the app links you to. This is really dumb.
Lawyerneering is offline  
Old Sep 10, 2019, 3:30 pm
  #535  
 
Join Date: Jul 2012
Location: Chicago
Posts: 1,163
So on today's flights I've been getting an 'Unable to connect to Media Network' when clicking Wi-Fi & entertainment from the main menu - also when clicking the 'Entertainment' icon from the main screen. I deleted the app & re-downloaded between flight 1 and flight 2 but still to no avail on my iPhone. Fully able to log on via HP laptop. Any ideas what I need to do on my iPhone?
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Old Sep 10, 2019, 8:53 pm
  #536  
 
Join Date: Jul 2012
Location: Chicago
Posts: 1,163
Originally Posted by AirbusFan2B
So on today's flights I've been getting an 'Unable to connect to Media Network' when clicking Wi-Fi & entertainment from the main menu - also when clicking the 'Entertainment' icon from the main screen. I deleted the app & re-downloaded between flight 1 and flight 2 but still to no avail on my iPhone. Fully able to log on via HP laptop. Any ideas what I need to do on my iPhone?
Update... Through googling and United Hub, my attention was led towards the ‘Just for you’ area below the main page that also has an ‘Inflight entertainment’ button. When clicking on that, I was able to get to the Wi-Fi and entertainment sign-in page. After that, the paths from the main menu and the main page also worked again. Go figure!
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Old Sep 11, 2019, 2:50 am
  #537  
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Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
This may be a known issue but the recent update didn’t fix it for me.

I have a multi multi segment and multi operator ticket booked through UA. I’m down to the last three segments and the first one of the remaining segments is SN coded and operated. The reservation pulls up just fine but when I click on “change seats” nothing happens. The screen flashes for a second and then stays where it’s at. Previously on this reservation I could click change seat and all segments would appear, obviously with “—“ for any of the non-UA segments.

Im guessing that since the first segment is not UA operated and it’s intra-Europe which means no seat selection that this is why it’s failing. It’s bogus though since my next segment is in Premium+ on UA and if a better seat opened I can’t get it.

Is it me? The app? I don’t have access to a computer on this trip but I assume I could change my seat there since you can view individual segments more easily.

Thanks,
-RM
RobOnLI is offline  
Old Sep 11, 2019, 2:56 pm
  #538  
 
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
Love the new boarding pass design. Slick!
seanp7 is online now  
Old Sep 12, 2019, 8:31 pm
  #539  
 
Join Date: Nov 2009
Location: Santa Fe
Programs: UA 1K, Bonvoy Titanium
Posts: 108
Originally Posted by seanp7
Love the new boarding pass design. Slick!
Can you post a picture? Inquiring minds want to know!
mc0107 is offline  
Old Sep 13, 2019, 7:57 am
  #540  
 
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 362
leoo is offline  


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