United App: discussion, bugs, ... (Android , IOS, ...) {Archive}
Dec 8, 2021, 1:48 pm
#871
Join Date: Jun 2005
Posts: 497
The UA app does not recognize or scan "Next Generation" USA Passports. These are the newest style passports just released by the USA that have a plastic information page and different colors.
It is a huge frustration because I can't checkin online or via the app since my passport won't scan.
It is a huge frustration because I can't checkin online or via the app since my passport won't scan.
Dec 8, 2021, 2:43 pm
#872
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
interestingly enough, TPG did a piece on this, but then very quickly pivots to basically ‘but use Expertflyer’, owned by their parent company, it’s better.
Dec 8, 2021, 4:52 pm
#873
Join Date: Dec 2008
Location: PVR/CLE
Programs: UA 1MM
Posts: 282
The UA app does not recognize or scan "Next Generation" USA Passports. These are the newest style passports just released by the USA that have a plastic information page and different colors.
It is a huge frustration because I can't checkin online or via the app since my passport won't scan.
It is a huge frustration because I can't checkin online or via the app since my passport won't scan.
She was right !
The app accepted the scan when checking in for my September flight, and is now in my profile.
Good luck !
Dec 9, 2021, 4:47 am
#875
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
[QUOTE=emcampbe;33796446]i didn’t even know that exists now, but kind of neat that UA has this in-house now. Though could make it even harder to move out of a middle seat now once this becomes well-known
any directions on how to use this new feature?
any directions on how to use this new feature?
Dec 9, 2021, 8:08 am
#876
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
[QUOTE=jimdarcy;33797782]
have no idea - TPG article says they reached out to learn more about the feature and will update when they hear back. But maybe you have to be in a middle seat (and traveling without someone on the same PNR next to you) to activate?
also sounds like it’s not if the ‘seat of your choice’ opens up, but just if any window or aisle opens.
also sounds like it’s not if the ‘seat of your choice’ opens up, but just if any window or aisle opens.
Dec 9, 2021, 9:12 am
#877
Join Date: Nov 2019
Programs: UA 1K, IHG Spire Ambassador, Hyatt Globalist, Marriott Platinum
Posts: 146
Sounds like this would affect those with Silver status the most. Since they need to wait until T-24 to change to econ+.
Dec 12, 2021, 7:48 am
#878
Join Date: Dec 2015
Location: ORD
Programs: UA 1K, Marriott Ambassador, AA Platinum, Avis Pres Club, Hertz Pres Circle
Posts: 564
[QUOTE=emcampbe;33798226]
have no idea - TPG article says they reached out to learn more about the feature and will update when they hear back. But maybe you have to be in a middle seat (and traveling without someone on the same PNR next to you) to activate?
also sounds like it’s not if the ‘seat of your choice’ opens up, but just if any window or aisle opens.
Very odd rollout of a pretty cool feature…no information or instructions.
have no idea - TPG article says they reached out to learn more about the feature and will update when they hear back. But maybe you have to be in a middle seat (and traveling without someone on the same PNR next to you) to activate?
also sounds like it’s not if the ‘seat of your choice’ opens up, but just if any window or aisle opens.
Dec 12, 2021, 9:07 am
#879
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Dec 26, 2021, 12:31 pm
#880
Join Date: Dec 2009
Posts: 144
How to view upgrade waitlist? Change clock trick not working on iOS
I'm trying to see where I'm at on the waitlist for a PlusPoint upgrade, but when I change the clock on my phone to be within 24 hours of departure, the Upgrades button is still grayed out on the Flight Status page. Any ideas? Is there another way to view the waitlist? My only other devices are an iPad and a Macbook Pro; no windows laptop.
The specific leg is UA 42, EWR-OGG, on Wed Dec 28. The fare codes say J9 PZ0 currently, and the seatmap makes it look like there are more than 9 J seats available. But I imagine there are probably a lot of GSs flying to Hawaii out of Newark with their family this time of year, and I have no status (the PlusPoints are coming from my dad's account, who is Platinum).
The specific leg is UA 42, EWR-OGG, on Wed Dec 28. The fare codes say J9 PZ0 currently, and the seatmap makes it look like there are more than 9 J seats available. But I imagine there are probably a lot of GSs flying to Hawaii out of Newark with their family this time of year, and I have no status (the PlusPoints are coming from my dad's account, who is Platinum).
Dec 26, 2021, 1:40 pm
#881
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,515
I'm trying to see where I'm at on the waitlist for a PlusPoint upgrade, but when I change the clock on my phone to be within 24 hours of departure, the Upgrades button is still grayed out on the Flight Status page. Any ideas? Is there another way to view the waitlist? My only other devices are an iPad and a Macbook Pro; no windows laptop.
The specific leg is UA 42, EWR-OGG, on Wed Dec 28. The fare codes say J9 PZ0 currently, and the seatmap makes it look like there are more than 9 J seats available. But I imagine there are probably a lot of GSs flying to Hawaii out of Newark with their family this time of year, and I have no status (the PlusPoints are coming from my dad's account, who is Platinum).
The specific leg is UA 42, EWR-OGG, on Wed Dec 28. The fare codes say J9 PZ0 currently, and the seatmap makes it look like there are more than 9 J seats available. But I imagine there are probably a lot of GSs flying to Hawaii out of Newark with their family this time of year, and I have no status (the PlusPoints are coming from my dad's account, who is Platinum).
Wednesday is Dec 29. If the flight is Dec 28, you should be able to view the list now, given today is Dec 26; if Dec 29, you should be able to see the waitlist after midnight.
Nov 1, 2023, 1:55 pm
#882
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
This is an archive thread, the active thread is United App: discussion, bugs, ... (Android , IOS, ...)
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
Last edited by WineCountryUA; Jan 10, 2024 at 2:07 pm