McTigerFan

I've also moved to AA from UA (also ORD-based). The UA club experiences I've had in the past 12 months have ranged from mediocre to awful. The AA experiences have generally been ok, sometimes good. The AA Executive Club card permits authorized user access to the club without primary cardmember present (a big plus for our four adult children and spouse). And after the devaluation of the "Infinite" card we switched spend to the AA Executive Card, and the AA Loyalty Points scheme has allowed McTigerWife to get to Platinum Pro in 6 months with Executive Platinum about three months away -- she got upgraded to LAX at the gate last Thursday, her third upgrade in the past four tries. I think UA is going to find its UC problems to be a growing competitive disadvantage. We cancelled our Infinite Card over the weekend at the annual renewal fee window.

Sure, all clubs are more crowded than they used to be, but we have had much less problem with overcrowding at Admirals Club than at UC, especially at ORD.

fastfxr

Been 1K and paying for UC (Red Carpet Club, prior) for the same amount of years.
It used to be a business traveler lounge. Now it's Romper Room. I've literally watched passengers open rollers and shove snacks and chips in, zip up, and roll out. Every month, United has to roll out more restrictions on beverages and snacks because who they're selling to is treating the place like a Dollar Store.
Great customer base you've attracted, United.

Kacee

It's not like any other US airline has a classier customer base. If anything, UA ranks towards the top on that score.

WineCountryUA

Once air travel was business travel and some high end leisure travel. Now for all the carriers, leisure greatly expand to being the majority.

And before we go there , business only carriers have repeated been commercial failures. Perhaps NetJets?

Clemson

To the people who want a more exclusive, expensive experience, with the PS suites expanding to Atlanta in the future to go along with LAX, perhaps you'll get your wish to pay for that privilege. Of course, it'll take them quite some time to have a network extensive enough to cover the typical road warrior. Wouldn't expect them to ever be in more than a handful of airports.

Beepbop

Always interesting to see lounge discussions.

I have been in situations where I'm happy that I qualify for a nice lounge (some PP lounges are true J lounges for example); I have also been in situations where I wished the lower-tier rabble weren't stinking up the same lounge as me.

Ideally, the best lounge is the one that lets you in, and shuts everyone else out

TXJeepGuy

Was in BOS yesterday, stopped in the lounge for about 30 min. Got a table, some snacks, and a drink no problem.

Flying Machine

Nice to hear, however I’ve never seen BOS that busy!

cambridgeguy

Seems like the Minute Suites are ideal for those business travelers who just want a quiet little oasis away from the rabble.

nomad420

Like many locations BOS UC can get horrific at times. If they have several large capacity flights heading out at or about the same times you can't even get a seat. I would agree that generally this is the exception and not the rule at BOS.

mduell

Anyone recently notice bartenders giving away the craft/import beer for tips rather than charging it? Not sure if improvement or hustle.

HNLbasedFlyer

All the draft beer is free now.

nomad420

I love them I used a similar product to them (Minute Suites) at SIN airport often. If I was transiting through SIN I often wouldn't even clear customs and just stay at one of the "minute suites" options. I actually would love to see more of them when more options than they have at US airports.

TXJeepGuy

Good to know!

denver19

This is the direction UC is going... for better or worse.