United Devalues Clubs - Makes sure they are packed beyond capacity.
Jul 29, 2023, 7:18 am
#181
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Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
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MCO Club has had "no one day passes" signage up today and yesterday. It's still pretty crowded.
Yet I've watched probably a full half of folks trying to get in who aren't eligible. One lady was using her husband's UC membership without him present, and after lengthy pleas that she'd always been allowed in, they made an exception for her and her son
Several folks thinking their credit cards get them in, with the agents explaining no, only specific cards do. Several more with passes who have been insistent they should be honored. More trying to access on Priority Pass and being referred to other lounges. Others offering to buy a membership right then and there.
I saw several exceptions granted in the short time I was there. It's little wonder it's so crowded... But I also don't envy the agents having to argue with so many pax all day long.
Yet I've watched probably a full half of folks trying to get in who aren't eligible. One lady was using her husband's UC membership without him present, and after lengthy pleas that she'd always been allowed in, they made an exception for her and her son
Several folks thinking their credit cards get them in, with the agents explaining no, only specific cards do. Several more with passes who have been insistent they should be honored. More trying to access on Priority Pass and being referred to other lounges. Others offering to buy a membership right then and there.
I saw several exceptions granted in the short time I was there. It's little wonder it's so crowded... But I also don't envy the agents having to argue with so many pax all day long.
Perhaps LH could send over some of their lounge agents from FRA to assist with turning away the folks who aren’t eligible 
In DEN for two hours this morning and ventured over to the CL instead of the UA lounge. There, shockingly, no line out the door of the west club when I arrived at 0630, but I can only imagine how busy it’s getting with the east club still closed.
Jul 29, 2023, 7:50 am
#182
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 773
(Polaris Clubs seem to have the most of this - either out of really not knowing, or ppl trying it on)
Sure ppl without access rights will still try to get in, but if the gate doesn't let you in, it's time to move out of the way as there's nobody to argue with!
Jul 29, 2023, 7:59 am
#183
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,662
I go thru denver a lot and the lines there always appear really long - and much like ORD - signs saying they dont accept 1-day passes.......
time to cancel credit cards if I/we cant use the passes....
time to cancel credit cards if I/we cant use the passes....
Jul 29, 2023, 9:54 am
#184
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
I’ve seen the line so long at DEN that people coming off the moving walkway were crashing into them. It was pretty funny to watch ; )
Jul 29, 2023, 10:52 am
#185
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Join Date: Dec 2002
Location: Danville, CA, USA;
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This is one of the few cases where I like the lack of staff - so frustrating to be stuck in line behind someone arguing to be let in...
(Polaris Clubs seem to have the most of this - either out of really not knowing, or ppl trying it on)
Sure ppl without access rights will still try to get in, but if the gate doesn't let you in, it's time to move out of the way as there's nobody to argue with!
(Polaris Clubs seem to have the most of this - either out of really not knowing, or ppl trying it on)
Sure ppl without access rights will still try to get in, but if the gate doesn't let you in, it's time to move out of the way as there's nobody to argue with!
Jul 29, 2023, 2:16 pm
#186
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
The gates used at EWR C123 do allow regulars to skip the desk. These gates should be at the new / renovated clubs in the future.
Jul 29, 2023, 6:01 pm
#187
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,058
This is one of the few cases where I like the lack of staff - so frustrating to be stuck in line behind someone arguing to be let in....
Sure ppl without access rights will still try to get in, but if the gate doesn't let you in, it's time to move out of the way as there's nobody to argue with!
Sure ppl without access rights will still try to get in, but if the gate doesn't let you in, it's time to move out of the way as there's nobody to argue with!
Not to mention the issue of "turnstile tailgaters".