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Old May 19, 2022, 8:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
United Opens Its Largest Club in the Country
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New, 30,000 sq.-ft. United ClubSM at Newark Liberty International Airport offers more modern United brand experience with views of the Manhattan skyline, close to 500 seats, spa-like shower suites and a barista-staffed coffee shop

Opening comes just before Memorial Day, one of the busiest travel weekends of the year

CHICAGO, May 19, 2022 /PRNewswire/ -- United Airlines today announced the opening of its new, nearly 30,000 square-foot United Club location at Newark Liberty International Airport, offering travelers a modern design, enhanced amenities and culinary offerings, locally-sourced art and furniture pieces and views of the Manhattan skyline. Located in Terminal C3 near gate C123, this club is the largest club in United's network, and is opening just in time for the Memorial Day holiday, which the airline expects will be one of its busiest travel weekends so far this year.



"As more and more customers return to the skies, United is committed to delivering a superior customer experience on and off the plane, especially in increasingly crowded airports," said Aaron McMillan, United's managing director of hospitality and planning. "Our new Newark Club location is carefully designed with the customer at the forefront with thoughtful touches like murals and décor that reflect the local community. This design theme and commitment to creating a locally-inspired experience will set the precedent for future club openings and renovations across our network."

The Newark United Club location features a new design and reflects a modern take on the United Club experience. It showcases many firsts for the club, as well as existing premium offering, including the following:
  • The largest club in our network: The club features more than 480 seats across spaces for lounging, working, private dining and socializing.
  • Spa-like showers: Members can freshen-up in one of the six, spa-like shower suites at Newark, stocked with Sunday Riley products.
  • Coffee shop experience: Staffed by a barista ready to prepare their favorite hand-crafted drinks, flyers can get inspired at the full-service coffee bar, featuring illy signature blend of 100 percent Arabica beans, in addition to culinary offerings in all United Clubs, like complimentary beverages and snacks.
  • Modern, Newark-inspired design: Flyers can enjoy unmatched views of the Manhattan skyline amidst locally-sourced furniture pieces and décor, as well as the new design and color scheme that will be rolled-out in future new and refurbished clubs. The space also includes modern amenities, like self-scan entry for quick access and free, high-speed Wi-Fi.
  • Sustainable, green materials: As part of the airline's sustainability commitment, the Club is designed with sustainable materials and features, such as WaterSense-rated fixtures, enhanced indoor air quality, green cleaning and more.
Additionally, in collaboration with The Newark Museum of Art and Gallery Aferro, the new club location prominently features two murals created by local artists, Gilbert Hsiao and Dahlia Elsayed. Inspired by the musical legacy in the Newark area and United's iconic history, Hsiao's mural, located in the club's entryway, is a deceptively simple, eye-catching piece featuring dots and circles to represent abstract beats in space as well as nod to the United globe. Elsayed's artwork, situated in the club's lounge, is an abstract and textural piece, referencing Arshile Gorky's famous 1936-67 murals at EWR, with imagery inclusive of built and natural environments of the New York / New Jersey area.

"The Newark Museum of Art is honored to be a part of this remarkable tribute to our community and our city," said Linda Harrison, The Newark Museum of Art's director and CEO. "May these tremendous artworks inspire and remind our residents and visitors of Newark's role as a cultural hub for artistic excellence and community cultivation. We are so proud to contribute to this exciting unveiling and pay homage to our special city with these two extraordinary works of art."

"Artists like Gilbert Hsiao and Dahlia Elsayed have a gift, which is to make the world new for us over and over again," said Emma Wilcox, Gallery Aferro's co-founder. "Gallery Aferro is thrilled to see these acclaimed alumni of our residency and fellowship program gain a new global audience of travelers with this project."

The Newark United Club location is the first of a series of United Club locations to open with the new club design and amenities. It's part of United's ongoing commitment to renovate and introduce new United Club locations throughout its network and provide a more modern United brand experience. For more information on United Club locations, visit united.com/unitedclub.
UC EWR Hours, Mezzanine level, near gate C123 5:00 a.m. - 10:00 p.m. daily

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New EWR C123 UC has opened - 19 May 2022

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Old Jun 7, 2022, 2:59 pm
  #181  
 
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Originally Posted by EWR764
This did not take long…

its kinda sad…..
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Old Jun 7, 2022, 3:06 pm
  #182  
 
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Originally Posted by pigx5
its kinda sad…..
Well to be utterly fair, regular commercial espresso machines take a decent amount of maintenance to keep in working order, let alone commercial superautomatic machines which need even more specialized care. If I had to guess some internal sensor probably broke and they are waiting on parts to fix, or they got flooded with complaints of bad espresso. Given that it is two machines connected to the same hoppers, it is probably related to the bean dispenser and grinder.
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Old Jun 7, 2022, 5:15 pm
  #183  
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Originally Posted by jamesinclair
I havent been in person, but that was my take away from the pictures. Doesnt seem like any design reactions to covid, including visible/advertised air filters and air quality monitor screens.
Leave it up to the individual to take demonstrably-effective steps to reduce risk of contracting the virus if they wish (that being a fit-tested, properly-worn N95 if they so choose).
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Last edited by WineCountryUA; Jun 7, 2022 at 6:53 pm Reason: Let's leave the OMNI/PR stuff for OMNI/PR
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Old Jun 7, 2022, 9:44 pm
  #184  
 
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Originally Posted by EWR764
Leave it up to the individual to take demonstrably-effective steps to reduce risk of contracting the virus if they wish (that being a fit-tested, properly-worn N95 if they so choose).
That doesnt work well in an environment where you are eating and drinking.

High quality air quality/filtration is key. Of course you must recall that United frequently touted how great their planes are at this. Why shouldnt the club be the same?
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Old Jun 7, 2022, 9:52 pm
  #185  
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Originally Posted by jamesinclair
.... High quality air quality/filtration is key. Of course you must recall that United frequently touted how great their planes are at this. Why shouldnt the club be the same?
Since you can not see the filters how did you come to the conclusion they are not there?
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Old Jun 7, 2022, 10:30 pm
  #186  
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Originally Posted by jamesinclair
That doesnt work well in an environment where you are eating and drinking.

High quality air quality/filtration is key. Of course you must recall that United frequently touted how great their planes are at this. Why shouldnt the club be the same?
Because it's an indoor space that simply is not conducive to enabling the same type of continuous, directional airflow of a confined aircraft cabin?
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Last edited by WineCountryUA; Jun 7, 2022 at 10:45 pm Reason: Let's stick to discussing the lounge
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Old Jun 7, 2022, 10:41 pm
  #187  
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Originally Posted by EWR764
Because it's an indoor space that simply is not conducive to enabling the same type of continuous, directional airflow of a confined aircraft cabin?....
Laminar flow, true -- but high volume replacement rate with HEPA filters is the standard for new construction for public spaces.

That said, let's stick to the new EWR lounge related issues. Other topics are better handled in other forums
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Last edited by WineCountryUA; Jun 7, 2022 at 10:47 pm
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Old Jun 7, 2022, 11:14 pm
  #188  
 
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Originally Posted by nomad420
This may have been covered above but it interesting to note that they again have sofas or couch like seating. In the past couches/sofas were removed as they promoted sleeping in the club. As I have been guilty of dozing off more than one in a UC and even had some of my favorite quite spots I won't say much more on this.
I counted 4 people today, stretched out on the couches -- with their shoes on the couches as well. I guess that's why we can't have nice things.....
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Old Jun 8, 2022, 8:35 am
  #189  
 
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Originally Posted by jamesinclair
That doesnt work well in an environment where you are eating and drinking.

High quality air quality/filtration is key. Of course you must recall that United frequently touted how great their planes are at this. Why shouldnt the club be the same?
Because a club isn’t a plane - and in a club you don’t have seat assignments
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Old Jun 8, 2022, 8:52 am
  #190  
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Originally Posted by porciuscato
I counted 4 people today, stretched out on the couches -- with their shoes on the couches as well. I guess that's why we can't have nice things.....
At least they have shoes on.
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Old Jun 8, 2022, 8:54 am
  #191  
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Originally Posted by PTahCha
At least they have shoes on.
Honestly not sure which would be worse.

If only people could just keep feet off the seats.
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Old Jun 8, 2022, 10:38 am
  #192  
 
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Checked out this club on 6/2, while EWR was in the midst of a minor east coast thunderstorm meltdown.

Food was excellent. Drinks and service excellent. We had our infant with us on her first trip, and really appreciated the private nursing/changing room.

Was overcrowded, but so was all of EWR with so many ground-stopped flights.

This is by far the best United Club I've experienced (excluding Polaris lounges, of course).

Well done, UA!
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Old Jun 9, 2022, 3:30 am
  #193  
 
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Originally Posted by IAH-OIL-TRASH
Maybe not accepting one-time passes or the usual summer vacation travelers who assume a First Class ticket gets admittance to the United's "First Class Lounge".
One time pass would have been my first guess due to the crowds, but a family of 6, in front of me at the e-gates, went right through with the passes. Each family member had one.

The alarms were quite annoying when sitting in the work cubbies.
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Old Jun 9, 2022, 3:41 am
  #194  
 
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Originally Posted by EWR764
This did not take long…
What did you expect from a De'Longhi machine?
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Old Jun 9, 2022, 6:44 pm
  #195  
 
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Regarding denying entry, Is there any distinction made between day passes one gets a perk a United credit card versus one purchased at the time of ticket purchase?
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