Old May 19, 22, 9:15 am
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United Opens Its Largest Club in the Country
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New, 30,000 sq.-ft. United ClubSM at Newark Liberty International Airport offers more modern United brand experience with views of the Manhattan skyline, close to 500 seats, spa-like shower suites and a barista-staffed coffee shop

Opening comes just before Memorial Day, one of the busiest travel weekends of the year

CHICAGO, May 19, 2022 /PRNewswire/ -- United Airlines today announced the opening of its new, nearly 30,000 square-foot United Club location at Newark Liberty International Airport, offering travelers a modern design, enhanced amenities and culinary offerings, locally-sourced art and furniture pieces and views of the Manhattan skyline. Located in Terminal C3 near gate C123, this club is the largest club in United's network, and is opening just in time for the Memorial Day holiday, which the airline expects will be one of its busiest travel weekends so far this year.



"As more and more customers return to the skies, United is committed to delivering a superior customer experience on and off the plane, especially in increasingly crowded airports," said Aaron McMillan, United's managing director of hospitality and planning. "Our new Newark Club location is carefully designed with the customer at the forefront with thoughtful touches like murals and dcor that reflect the local community. This design theme and commitment to creating a locally-inspired experience will set the precedent for future club openings and renovations across our network."

The Newark United Club location features a new design and reflects a modern take on the United Club experience. It showcases many firsts for the club, as well as existing premium offering, including the following:
  • The largest club in our network: The club features more than 480 seats across spaces for lounging, working, private dining and socializing.
  • Spa-like showers: Members can freshen-up in one of the six, spa-like shower suites at Newark, stocked with Sunday Riley products.
  • Coffee shop experience: Staffed by a barista ready to prepare their favorite hand-crafted drinks, flyers can get inspired at the full-service coffee bar, featuring illy signature blend of 100 percent Arabica beans, in addition to culinary offerings in all United Clubs, like complimentary beverages and snacks.
  • Modern, Newark-inspired design: Flyers can enjoy unmatched views of the Manhattan skyline amidst locally-sourced furniture pieces and dcor, as well as the new design and color scheme that will be rolled-out in future new and refurbished clubs. The space also includes modern amenities, like self-scan entry for quick access and free, high-speed Wi-Fi.
  • Sustainable, green materials: As part of the airline's sustainability commitment, the Club is designed with sustainable materials and features, such as WaterSense-rated fixtures, enhanced indoor air quality, green cleaning and more.
Additionally, in collaboration with The Newark Museum of Art and Gallery Aferro, the new club location prominently features two murals created by local artists, Gilbert Hsiao and Dahlia Elsayed. Inspired by the musical legacy in the Newark area and United's iconic history, Hsiao's mural, located in the club's entryway, is a deceptively simple, eye-catching piece featuring dots and circles to represent abstract beats in space as well as nod to the United globe. Elsayed's artwork, situated in the club's lounge, is an abstract and textural piece, referencing Arshile Gorky's famous 1936-67 murals at EWR, with imagery inclusive of built and natural environments of the New York / New Jersey area.

"The Newark Museum of Art is honored to be a part of this remarkable tribute to our community and our city," said Linda Harrison, The Newark Museum of Art's director and CEO. "May these tremendous artworks inspire and remind our residents and visitors of Newark's role as a cultural hub for artistic excellence and community cultivation. We are so proud to contribute to this exciting unveiling and pay homage to our special city with these two extraordinary works of art."

"Artists like Gilbert Hsiao and Dahlia Elsayed have a gift, which is to make the world new for us over and over again," said Emma Wilcox, Gallery Aferro's co-founder. "Gallery Aferro is thrilled to see these acclaimed alumni of our residency and fellowship program gain a new global audience of travelers with this project."

The Newark United Club location is the first of a series of United Club locations to open with the new club design and amenities. It's part of United's ongoing commitment to renovate and introduce new United Club locations throughout its network and provide a more modern United brand experience. For more information on United Club locations, visit united.com/unitedclub.
UC EWR Hours, Mezzanine level, near gate C123 5:00 a.m. - 10:00 p.m. daily

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New EWR C123 UC has opened - 19 May 2022

Old May 13, 22, 12:09 pm
  #31  
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Obviously a huge upgrade.

Looks like seating is weighted in favor of tables over lounge space. Noticed this at DL's new LAX SkyClub, seems to be a trend. I guess it allows them to seat more people in the same space, but personally I will generally prefer kicking back in an easy chair to sitting at a table.
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Old May 13, 22, 12:48 pm
  #32  
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A huge upgrade indeed. So nice to see a barista. That is very exciting.
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Old May 13, 22, 1:04 pm
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A few more notes:
- when this club opens, the C-1 club will close for a full-gut renovation that should last about a year to a year and a half. When it reopens, it will have a similar design to this club, though a bit smaller at 17,000sf
- the new A club is under development, but is likely going to open late 2022 or early 2023. The lounge will be 12,500sf (8000sf originally, plus 4500sf from Air Canada) and feature a terrace similar to the United Club at LGA
- New A will be mostly mainline with an O&D focus. There are a few gates that will be widebody-capable. United will have 10 preferential-use gates and access to as many as 6 more on a common-use basis
- The east/odd side of C-2 will be converted to regional gates

Originally Posted by angetenar
Surprising that there are showers. I thought the trend was towards showers only in Polaris lounges.
Not anymore. Showers are coming to most, if not all hub lounges under development.

Originally Posted by PsiFighter37
Looks great - can't wait to use it on my next trip (EWR is home base)! My only comment is that I hope that bathrooms are designed better. Using the redone LAX UC (and the Boston UC) as a template, I have found that UA makes their bathrooms nice but also ends up including too few facilities for the size of the actual UC. Same criticism goes for the redone UC in A2 at EWR.
The new bathrooms are much larger and should be sufficient. I would say at least 6-8 stalls and a similar number of urinals on the mens side. Each shower suite (6) has a full bathroom and a really nice shower stall with subway tile, rainfall head and hand wand.

Originally Posted by kevflyer
Wow I hope the buffet with hot food isn't just there for the preview only
Supposedly the food service was reflective of what will actually be offered in regular use. The bar service for the event was full-comp including the higher end items that will be for sale. Going forward, all draft beers at United Clubs will be free, including the micro/local beer selections. This will reportedly feature prominently at the new DEN clubs.

Originally Posted by MatthewLAX
Great to see the showers. How many?

Any fancy coffee machine?

This club really has a new look - is the United Club style evolving again?

I'll be excited to visit when it is actually open - I don't like doing reviews of soft openings.
6 showers, 4 of the new style self-serve espresso machines in two locations around the lounge, plus a barista station. The look is intended to be "urban loft", reflective of the loft-style location of the lounge and proximity to Manhattan. The custom tilework (UA negative space Globe, NLIA sign in New York City subway style), local artwork, exposed brick and industrial light fixtures are some great details that support this design language. IMV, it compares favorably to the Polaris Lounge from a design perspective, and has spectacular Manhattan views. There's even a foosball table!

Reportedly, this is the start of a new local focus on design at United Clubs. Rather than a generic, cookie-cutter template, each new club will incorporate local elements. As an example, DEN will have a "modern mountain lodge" design motif.

Originally Posted by char777
Nice to see. The style language doesn't really feel cohesive, but maybe it's better in person. It doesn't really look like anything you'd expect from UA.

How many showers are there? It'll be nice to hop in one after a p.s. redeye (assuming they're not all full.)
It really has a completely new look and feel. Not at all what I was expecting from United and a pleasant surprise, to me.

Originally Posted by adnyct
no sit down dining but everything else it seems
There are lots of seating options for the buffet dining, though, including booths for 4, bistro-style tables and large communal tables.

Originally Posted by seat38a
Wow, now I'm curious what the currently under construction UC Denver East is going to look like. I was expecting a new space with the same furnitures at every other club for the new EWR location but United managed to impress me here.
Lots of great new furniture, including couches, lounge chairs (with footrests), laptop nooks and lots of more conventional lounge seating.

DEN East will have an outdoor patio and fireplaces, spread over three levels. The outdoor patio will be about 2-3x the size of the one at the LAX United Club. With the outdoor space, DEN B-East will be the largest Club in the system (taking over the top spot from this lounge) in excess of 30k/sf. DEN B West will be identical to B East, when it opens in a few years.

Originally Posted by Kacee
Obviously a huge upgrade.

Looks like seating is weighted in favor of tables over lounge space. Noticed this at DL's new LAX SkyClub, seems to be a trend. I guess it allows them to seat more people in the same space, but personally I will generally prefer kicking back in an easy chair to sitting at a table.
There are plenty of easy chairs, including some true lounge chairs (somewhat reminiscent of an Eames chair, or the recliner chairs in LH Senator Lounges) throughout the Club. Though I suspect these will be in high demand.

Last edited by EWR764; May 13, 22 at 1:09 pm
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Old May 13, 22, 1:06 pm
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Originally Posted by dkc192
Did someone confirm a 5/18 opening? I've seen other sources saying a 5/19 opening.
I'm hoping for 5/18. That's my first flight in almost a year and I have 2 one-time passes to burn, as well as my Amtrak train arrives in EWR about 4 hours before departure. I'm coming back on 5/21 so if I don't catch it on the way down, I'll be sure to catch it on the way back.

Not to rain on everyone's picnic, but this is a familiar scene with United - a brand new item that screams high class and quality, only to little by little be chipped away to the sub-par service we've come to expect. While the lounge looks great and I intend to use it while it's brand new, I'm skeptical it will remain this nice for more than a few years.
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Old May 13, 22, 1:16 pm
  #35  
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Originally Posted by phkc070408
Not to rain on everyone's picnic, but this is a familiar scene with United - a brand new item that screams high class and quality, only to little by little be chipped away to the sub-par service we've come to expect. While the lounge looks great and I intend to use it while it's brand new, I'm skeptical it will remain this nice for more than a few years.
I'm a little more sanguine. So much of what makes this lounge nice is the "hard" aspect... its square footage, design, furniture, views, fixtures. The food service is nice, but hardly revolutionary. Of course, the lounge needs to be maintained, and we'll see how it holds up to expected heavy usage, but the unique aspects of the space are tough to "enhance" away...
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Old May 13, 22, 1:30 pm
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Very huge upgrade. Now I want to reroute and connect through EWR instead of ORD when we go to Europe this fall
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Old May 13, 22, 2:10 pm
  #37  
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Originally Posted by EWR764
A few more notes:
- when this club opens, the C-1 club will close for a full-gut renovation that should last about a year to a year and a half. When it reopens, it will have a similar design to this club, though a bit smaller at 17,000sf
- the new A club is under development, but is likely going to open late 2022 or early 2023. The lounge will be 12,500sf (8000sf originally, plus 4500sf from Air Canada) and feature a terrace similar to the United Club at LGA
- New A will be mostly mainline with an O&D focus. There are a few gates that will be widebody-capable. United will have 10 preferential-use gates and access to as many as 6 more on a common-use basis
- The east/odd side of C-2 will be converted to regional gates



Not anymore. Showers are coming to most, if not all hub lounges under development.



The new bathrooms are much larger and should be sufficient. I would say at least 6-8 stalls and a similar number of urinals on the mens side. Each shower suite (6) has a full bathroom and a really nice shower stall with subway tile, rainfall head and hand wand.



Supposedly the food service was reflective of what will actually be offered in regular use. The bar service for the event was full-comp including the higher end items that will be for sale. Going forward, all draft beers at United Clubs will be free, including the micro/local beer selections. This will reportedly feature prominently at the new DEN clubs.



6 showers, 4 of the new style self-serve espresso machines in two locations around the lounge, plus a barista station. The look is intended to be "urban loft", reflective of the loft-style location of the lounge and proximity to Manhattan. The custom tilework (UA negative space Globe, NLIA sign in New York City subway style), local artwork, exposed brick and industrial light fixtures are some great details that support this design language. IMV, it compares favorably to the Polaris Lounge from a design perspective, and has spectacular Manhattan views. There's even a foosball table!

Reportedly, this is the start of a new local focus on design at United Clubs. Rather than a generic, cookie-cutter template, each new club will incorporate local elements. As an example, DEN will have a "modern mountain lodge" design motif.



It really has a completely new look and feel. Not at all what I was expecting from United and a pleasant surprise, to me.



There are lots of seating options for the buffet dining, though, including booths for 4, bistro-style tables and large communal tables.



Lots of great new furniture, including couches, lounge chairs (with footrests), laptop nooks and lots of more conventional lounge seating.

DEN East will have an outdoor patio and fireplaces, spread over three levels. The outdoor patio will be about 2-3x the size of the one at the LAX United Club. With the outdoor space, DEN B-East will be the largest Club in the system (taking over the top spot from this lounge) in excess of 30k/sf. DEN B West will be identical to B East, when it opens in a few years.



There are plenty of easy chairs, including some true lounge chairs (somewhat reminiscent of an Eames chair, or the recliner chairs in LH Senator Lounges) throughout the Club. Though I suspect these will be in high demand.
Well I'll give United credit where credit is due. They seem to be really good at taking non-existent space in the terminal and building impressive new clubs out of them. Now, I can't wait for the Denver East to open cause I had no Idea it was going to be adding more square footage and 3 levels outdoors.

I guess they took what they learned from building the LAX club and are now applying it to EWR and DEN. At LAX it was more obvious during construction that they were building a brand new building on top of the existing terminal. Looks like they are doing the same for EWR and DEN but confining the new floors to within the building.
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Old May 13, 22, 2:14 pm
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Originally Posted by EWR764
Going forward, all draft beers at United Clubs will be free, including the micro/local beer selections.
🍻

That is some outstanding news.
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Old May 13, 22, 2:17 pm
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Paging United, can IAH Clubs get some love next please? The old Continental Presidents Club locations really need some TLC.
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Old May 13, 22, 2:39 pm
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Looks amazing (and very out of place at EWR). Can't wait to try it out!
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Old May 13, 22, 2:57 pm
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Thanks for taking the time to post…appreciated
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Old May 13, 22, 3:15 pm
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I have a short connection at EWR on 6/4. I may a SDC for a longer connection and check it out!
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Old May 13, 22, 3:43 pm
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Thanks @EWR764 for the great report!
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Old May 13, 22, 3:58 pm
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Originally Posted by seanp7
Looks amazing (and very out of place at EWR). Can't wait to try it out!
I was going to say, just like the Polaris lounge at SFO, this is definitely the first thing that came to mind with these pictures of the new club at EWR
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Old May 13, 22, 4:26 pm
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Can you imagine if they had built in a way to board directly from the UC those flights at the gates located below? It's such a squeeze when they're boarding two adjacent widebody flights simultaneously between C125 and C136. I love the direct-from-lounge boarding at places that have it, like FRA (for LH, of course. For UA I usually end up on a bus).
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