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Old Jan 4, 2021, 1:37 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This is an archive thread, the archive thread is https://www.flyertalk.com/forum/united-airlines-mileageplus/1960195-b737max-cleared-faa-resume-passenger-flights-when-will-ua-max-flights-resume.html

Thread Topic
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Originally Posted by WineCountryUA
READ BEFORE POSTING

Once again many posters in this thread have forgotten the FT rules and resorted to "Personal attacks, insults, baiting and flaming " and other non-collegial, non-civil discourse. This is not allowed.

Posters appear to be talking at others, talking about others, not discussing the core issues. Repeating the same statements, saying the same thing LOUDER is not civil discourse. These problems are not with one poster, they are not just one point of view, ...

As useful as some discussion here has been, continuing rules violations will lead to suspensions and thread closure. Please think about that before posting.

The purpose of FT is to be an informative forum that, in this case, enables the UA flyer to enhance their travel experience. There are other forums for different types of discussions. This thread was had wide latitude but that latitude is being abused.

Bottom line, if you can not stay within the FT rules and the forum's topic areas, please do not post.
And before posting, ask if you are bringing new contributing information to the discussion -- not just repeating previous points, then please do not post.

WineCountryUA
UA coModerator
Originally Posted by WineCountryUA
This thread has engendered some strongly felt opinions and a great tendency to wander into many peripherally related topics. By all normal FT moderation standards, this thread would have been permanently closed long ago ( and numerous members receiving disciplinary actions).

However, given the importance of the subject, the UA Moderators have tried to host this discussion but odd here as UA is not the top 1 or 2 or 3 for MAX among North America carriers. However, some have allowed their passion and non-UA related opinions to repeatedly disrupt this discussion.

The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Discussion of Boeing's culture or the impact on Boeing's future is not in scope. Nor is comments on restructuring the regulatory process. Neither is the impacts on COVID on the general air industry -- those are not UA specific and are better discussed elsewhere. And for discussion of UA's future, there is a separate thread.

Additionally repeated postings of essentially the same content should not happen nor unnecessarily inflammatory posts. And of course, the rest of FT posting rules apply including discuss the issue and not the posters.

The Moderator team feels there is a reason / need for this thread but it has been exhausting to have to repeated re-focus the discussion -- don't be the reason this thread is permanently closed ( and get yourself in disciplinary problems).

Stick to the relevant topic which is (repeating myself)
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

WineCountryUA
UA coModerator



United does not fly the 737 MAX 8 that has been involved in two recent crashes, but it does operate the 737 MAX 9.

How to tell if your flight is scheduled to be operated by the MAX 9:

View your reservation or flight status page, either on the web or on the app. United lists the entire aircraft type. Every flight that is scheduled to be on the 737 MAX will say "Boeing 737 MAX 9." If you see anything else -- for example, "Boeing 737-900," it is not scheduled to be a MAX at this time.

The same is true in search results and anywhere else on the United site.

For advanced users: UA uses the three letter IATA identifier 7M9 for the 737 MAX 9.

All 737 MAX aircraft worldwide (MAX 8, MAX 9, and MAX 10) are currently grounded.




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Old Mar 12, 2019, 1:02 pm
  #241  
 
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Originally Posted by spin88
OTOH, Airbus - with the A320 being designed in the 80s - does not have the same magnitude of problems that Boeing has. First, the Aircraft is higher off the ground, so adding newer/larger engines did not cause problems with ground clearance, second, the base model (the A320) was two stretches size larger than the base model of the 737 (the 737-100 which seated 85). So the A321neo is a single stretch of the A320, while the MAX9 is three stretches of the original 737 frame, and the new "base" MAX8 is two stretches.
You don't need an engine placement issue to run into trouble with human response to automated flight systems.

Witness AF447 - the A330 where mode confusion played a role in response to the stall after the pitot tube which had been known to have a faulty design iced over - enough so that AF ordered them replaced just before the crash.

https://www.vanityfair.com/news/busi...ight-447-crash

I remember a number of fliers worried about the Airbus after that incident.
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Old Mar 12, 2019, 1:10 pm
  #242  
 
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Originally Posted by cerealmarketer
You don't need an engine placement issue to run into trouble with human response to automated flight systems.

Witness AF447 - the A330 where mode confusion played a role in response to the stall after the pitot tube which had been known to have a faulty design iced over - enough so that AF ordered them replaced just before the crash.

https://www.vanityfair.com/news/busi...ight-447-crash

I remember a number of fliers worried about the Airbus after that incident.
Same with Birgenair 301. It was only 6 weeks or so after the AA 757 that crashed in Cali... lots of people started to call the safety of the 757 into question there.

https://en.wikipedia.org/wiki/Birgenair_Flight_301
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Old Mar 12, 2019, 1:25 pm
  #243  
 
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Originally Posted by cerealmarketer

I remember a number of fliers worried about the Airbus after that incident.
Yes, and now many of us are worried about the Boeing as there seems to be no proactivity from Boeing or UA following 2 nearly identical total disasters (unlike the single AF disaster with A330 where airline and manufacturer were on the case.)
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Old Mar 12, 2019, 1:41 pm
  #244  
 
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Originally Posted by jsloan
Your implicit trust in statements by PRC authorities who are currently engaged in a trade war is noted. If these statements are accurate, those authorities should have acted long ago.
(1) I seriously doubt that the CAAC would have said that they had reports when none existed. First of all, Boeing would immediately want to have the details on them, as would the FAA. Second, if they did not exist, it would destroy the CAAC's credibility. (2) I would have expected with one accident, not involving a Chinese plane, for the CAAC to keep its powder dry, and expect Boeing and the FAA to be investigating things quickly and professionally.

I am not saying that a trade war did/did not impact their decision to ground the planes (which has now been seconded the EU, so not out in left field...) but I find no reasonable situation where the CAAC would lie about having reports from Chinese pilots of similar issues.

Originally Posted by cerealmarketer
You don't need an engine placement issue to run into trouble with human response to automated flight systems.

Witness AF447 - the A330 where mode confusion played a role in response to the stall after the pitot tube which had been known to have a faulty design iced over - enough so that AF ordered them replaced just before the crash.

https://www.vanityfair.com/news/busi...ight-447-crash

I remember a number of fliers worried about the Airbus after that incident.
Yes, and as AB Fan noted, Airbus swung into action, going so far as to spend Millions of $$$ to raise the plane off the south Atlantic sea floor. Boeing seems to have gone into a defensive crouch with the LionAir Crash - which I assumed from their statements was a one off, failure of Lion Air to train in a new system. Now that this turns out to be a suspect statement - with a new reflash of the system coming in a few weeks - Boeing has frankly substantially decreased my trust in them. I am getting a sneaking suspicion that having cut corners on the MAX (being beated out of the box by the neo, and lacking the will and engineering resources for a new aircraft) and with it being about 70% of sales, that Boeing is not exactly being forthcoming.

Originally Posted by AirbusFan2B
Yes, and now many of us are worried about the Boeing as there seems to be no proactivity from Boeing or UA following 2 nearly identical total disasters (unlike the single AF disaster with A330 where airline and manufacturer were on the case.)
+1
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Old Mar 12, 2019, 1:49 pm
  #245  
 
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Originally Posted by spin88
Yes, and as AB Fan noted, Airbus swung into action, going so far as to spend Millions of $$$ to raise the plane off the south Atlantic sea floor. Boeing seems to have gone into a defensive crouch with the LionAir Crash - which I assumed from their statements was a one off, failure of Lion Air to train in a new system. Now that this turns out to be a suspect statement - with a new reflash of the system coming in a few weeks - Boeing has frankly substantially decreased my trust in them. I am getting a sneaking suspicion that having cut corners on the MAX (being beated out of the box by the neo, and lacking the will and engineering resources for a new aircraft) and with it being about 70% of sales, that Boeing is not exactly being forthcoming.+1
It's barely more than 48 hours since the crash, let's give the A vs. B cheerleading a rest for a moment, and as far as "cutting corners" in aerospace engineering, well, stick to what you know.
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Old Mar 12, 2019, 2:00 pm
  #246  
 
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Originally Posted by spin88
Yes, and as AB Fan noted, Airbus swung into action, going so far as to spend Millions of $$$ to raise the plane off the south Atlantic sea floor. Boeing seems to have gone into a defensive crouch with the LionAir Crash - which I assumed from their statements was a one off, failure of Lion Air to train in a new system. Now that this turns out to be a suspect statement - with a new reflash of the system coming in a few weeks - Boeing has frankly substantially decreased my trust in them. I am getting a sneaking suspicion that having cut corners on the MAX (being beated out of the box by the neo, and lacking the will and engineering resources for a new aircraft) and with it being about 70% of sales, that Boeing is not exactly being forthcoming.
Couldn't agree more.

Even during the best of times, it's prudent & standard practice to assume every executive is lying or withholding crucial information--assume everything is a lie until one can independently verify it. Whether there is an issue or not or if they know it or not, at this point, their position will be the same--namely, the aircraft is safe.
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Old Mar 12, 2019, 2:01 pm
  #247  
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Originally Posted by AirbusFan2B


Yes, and now many of us are worried about the Boeing as there seems to be no proactivity from Boeing or UA following 2 nearly identical total disasters (unlike the single AF disaster with A330 where airline and manufacturer were on the case.)
UA doesn’t fly the variant in question. I agree they should ground the -9 out of an abundance of caution.

Your question should be posed to WN and AA
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Old Mar 12, 2019, 2:05 pm
  #248  
 
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Just a data point here, I'm scheduled to fly the MAX 9 tomorrow from OGG to LAX. I'm on the phone with UA right now and being told that the pilots are well trained and the MAX 8 is not the same as the 9, and so on. Resistance to changing me to a different flight (on a 772) even though there's tons of room and it's listed as K9 (I have a K class ticket). Anyone else have a different experience?

Update: After the rep consulted with a supervisor the change was made.

Last edited by JNelson113; Mar 12, 2019 at 2:11 pm
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Old Mar 12, 2019, 2:11 pm
  #249  
 
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Originally Posted by EWR764
....as far as "cutting corners" in aerospace engineering, well, stick to what you know.
I took spin88's "cutting corners" to be a reference of Boeing not doing a total redesign of the 737 when they added the new engines. The MAX-8 engines were too large to fit the existing frame (too low), so they either had to do a full redesign (costly in time and money) or do a less significant change to raise the wings and create a software solution to resolve the resulting tendency to pull up in certain situations. Several aviation experts have used similar though perhaps less pejorative words (compromise, for example) in describing the decision Boeing made.
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Old Mar 12, 2019, 2:14 pm
  #250  
 
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Originally Posted by JNelson113
Just a data point here, I'm scheduled to fly the MAX 9 tomorrow from OGG to LAX. I'm on the phone with UA right now and being told that the pilots are well trained and the MAX 8 is not the same as the 9, and so on. Resistance to changing me to a different flight (on a 772) even though there's tons of room and it's listed as K9 (I have a K class ticket). Anyone else have a different experience?.

Update: After the rep consulted with a supervisor the change was made.
HUCA. That is not what UA put out yesterday. Maybe she was just trying to allay any fears you had, not necessarily denying you the change? UA was actually the first domestic airline to say they would "work with" anyone who had concerns flying on a MAX (even though they do not fly the MAX 8)

Edit: Just saw your update. Looks like the word is slowly getting down to the agents.

Last edited by FlyngSvyr; Mar 12, 2019 at 2:19 pm Reason: Updated to reflect OP's update
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Old Mar 12, 2019, 2:17 pm
  #251  
 
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Originally Posted by FlyngSvyr
HUCA. That is not what UA put out yesterday. Maybe she was just trying to allay any fears you had, not necessarily denying you the change? UA was actually the first domestic airline to say they would "work with" anyone who had concerns flying on a MAX (even though they do not fly the MAX 8)
She was clearly given a script to read to me about how the MAX8 is not the MAX9 that United flies and the pilots are well trained. When I resisted that and persisted and started saying more technical things she said that she would ask a supervisor. The supervisor approved the change. I'm waiting now for everything to get done (for me, minor daughter, and husband, unfortunately all on different PNRs due to upgrade autosplitting).

Last edited by JNelson113; Mar 12, 2019 at 2:34 pm
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Old Mar 12, 2019, 2:20 pm
  #252  
 
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Originally Posted by JNelson113
Just a data point here, I'm scheduled to fly the MAX 9 tomorrow from OGG to LAX. I'm on the phone with UA right now and being told that the pilots are well trained and the MAX 8 is not the same as the 9, and so on. Resistance to changing me to a different flight (on a 772) even though there's tons of room and it's listed as K9 (I have a K class ticket). Anyone else have a different experience?

Update: After the rep consulted with a supervisor the change was made.
Classic leadership failure. UA can either make this change now or have its stakeholder community impose the change upon it. Prediction: UA will ground these aircraft - belatedly, and hopefully without incident. As to what the material max8/9 difference is, as it relates to this crisis, I do not know. But ua should do the right thing.
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Old Mar 12, 2019, 2:25 pm
  #253  
 
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Originally Posted by blueman2
create a software solution to resolve the resulting tendency to pull up in certain situations
Every single airplane in commercial aviation uses software solutions to correct inherent aircraft tendencies, some of which are unpleasant or even deadly. FBW systems even correct human tendencies in control inputs.

The MCAS has been sufficiently demonized, but at the end of the day it's a safeguard to provide stall protection in a very narrow area of flying. The Lion Air crash did not involve a unique set of circumstances that had never been contemplated, nor did it give rise a situation pilots were not equipped to handle. The mechanism of the presentation of the failure was unique to the MAX, and I argue the system can theoretically be made safer with certain modifications. But that's not to say it would have changed the ET302 outcome, and it's not evidence that Boeing "cut corners" in the design process.

No manufacturer is immune to incidents and accidents which expose weaknesses in a design; we've seen it constantly throughout aviation history, in varying degrees of severity. The hallmark of safety in this industry has been the deliberate, careful process by which accidents are investigated, studied and analyzed, with recommendations made to prevent future occurrences. This also extends to litigation, which has identified flaws in investigations and initial investigative findings. The point is, drawing conclusions in the immediate wake of these events is simply foolish.
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Old Mar 12, 2019, 2:36 pm
  #254  
 
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Oh man, you all will just love this. The CSR comes back on and says that she made the change, but "my supervisor said that there is nothing wrong with the plane and if there were the FAA would have grounded them. That crash happened because the pilots made mistakes and in those countries the pilots aren't well trained. So everyone here is perfectly safe flying the MAX." This made me VERY angry and I said that it was outrageous and unfair for them to blame the pilots while the investigation is ongoing and that she and her supervisor should not be saying this to people. She then just said "okay okay" to get me off the phone.
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Old Mar 12, 2019, 2:41 pm
  #255  
 
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Originally Posted by EWR764
Every single airplane in commercial aviation uses software solutions to correct inherent aircraft tendencies, some of which are unpleasant or even deadly. FBW systems even correct human tendencies in control inputs.

The MCAS has been sufficiently demonized, but at the end of the day it's a safeguard to provide stall protection in a very narrow area of flying. The Lion Air crash did not involve a unique set of circumstances that had never been contemplated, nor did it give rise a situation pilots were not equipped to handle. The mechanism of the presentation of the failure was unique to the MAX, and I argue the system can theoretically be made safer with certain modifications. But that's not to say it would have changed the ET302 outcome, and it's not evidence that Boeing "cut corners" in the design process.

No manufacturer is immune to incidents and accidents which expose weaknesses in a design; we've seen it constantly throughout aviation history, in varying degrees of severity. The hallmark of safety in this industry has been the deliberate, careful process by which accidents are investigated, studied and analyzed, with recommendations made to prevent future occurrences. This also extends to litigation, which has identified flaws in investigations and initial investigative findings. The point is, drawing conclusions in the immediate wake of these events is simply foolish.
I'm not in the "cutting corners" camp by any means. OTOH, it's well known Boeing didn't want to design an entirely new main landing gear to raise the airframe because it would have required a fully new certification process.
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