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-   -   COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open. (https://www.flyertalk.com/forum/united-airlines-mileageplus/2013274-covid19-pl-ucs-suspended-ops-40-ucs-now-opened-all-pls-open.html)

Weatherboy Mar 17, 2020 3:23 pm

Is Classified srill open at EWR still? I know UA would sometimes send passengers there at their expense. Wonder if anyone is getting vouchers to dine there while the other lounges close.

Darlox Mar 17, 2020 3:28 pm


Originally Posted by Weatherboy (Post 32199113)
Is Classified srill open at EWR still? I know UA would sometimes send passengers there at their expense. Wonder if anyone is getting vouchers to dine there while the other lounges close.

Not likely... remember that restaurants are closed unless it's for delivery or takeout. As far as I'm aware, that includes airports. Classified isn't a takeout restaurant, so I presume it's completely shut.

Weatherboy Mar 17, 2020 5:07 pm


Originally Posted by Darlox (Post 32199131)
Not likely... remember that restaurants are closed unless it's for delivery or takeout. As far as I'm aware, that includes airports. Classified isn't a takeout restaurant, so I presume it's completely shut.

Ohh..I didn't think that applied to the restaurant since you're in close quarters anyway. And even "take out", you're sitting in close quarters in the gate or on the plane.

flyingrohit Mar 17, 2020 9:54 pm

What are people's (very rough) predictions that Polaris lounges will re-open by august? Have a J trip from FRA to LAX second week fo August and deciding whether to take UA via EWR, Swiss via ZRH, Austrian via VIE. This will be the end of a work trip so trying to enjoy the return journey. Thanks for your inputs!

WineCountryUA Mar 17, 2020 10:16 pm

When will TATL traffic return to normal? -- that is your answer. Best case in my mind is July, worst could be months later.

Ari Mar 17, 2020 10:22 pm


Originally Posted by flyingrohit (Post 32200315)
What are people's (very rough) predictions that Polaris lounges will re-open by august? Have a J trip from FRA to LAX second week fo August and deciding whether to take UA via EWR, Swiss via ZRH, Austrian via VIE. This will be the end of a work trip so trying to enjoy the return journey. Thanks for your inputs!

I think you should plan your trip around other considerations.

uastarflyer Mar 17, 2020 10:25 pm


Originally Posted by WineCountryUA (Post 32200366)
When will TATL traffic return to normal? -- that is your answer. Best case in my mind is July, worst could be months later.

I have leisure TATL late July. That feels about the earliest. I suppose Italy, Austria etc may be a few weeks ahead of us on recovery.

I expect Polaris to be closed through August and limited UC through similar.

Weatherboy Mar 17, 2020 10:28 pm


Originally Posted by flyingrohit (Post 32200315)
What are people's (very rough) predictions that Polaris lounges will re-open by august? Have a J trip from FRA to LAX second week fo August and deciding whether to take UA via EWR, Swiss via ZRH, Austrian via VIE. This will be the end of a work trip so trying to enjoy the return journey. Thanks for your inputs!

Unlikely to see any recovery before the fall.

HNLbasedFlyer Mar 17, 2020 10:31 pm


Originally Posted by WineCountryUA (Post 32200366)
When will TATL traffic return to normal? -- that is your answer. Best case in my mind is July, worst could be months later.

At this point - I can't imagine Europe opening itself back up smack in the middle of what is usually high season unless warm weather truly does wipe this out and this thing is proven to be seasonal.

My bet is September/October at the earliest.

flyingrohit Mar 17, 2020 11:32 pm


Originally Posted by Ari (Post 32200380)
I think you should plan your trip around other considerations.

Sorry if what I said came off as ignorant given the current situation. I've canceled all trips for the next 4 months (and probably won't make gold next year) for this reason alone. This is the first trip I have lined up for more than 4 months from now and was considering adding a fun element to the trip. If the situation isn't resolved by then, that's a different issue. Obviously no one knows how things will fair out, but I feel as of now, 4.5 months is a sufficient enough buffer (for now).

Originally Posted by Weatherboy (Post 32200398)
Unlikely to see any recovery before the fall.


Originally Posted by WineCountryUA (Post 32200366)
When will TATL traffic return to normal? -- that is your answer. Best case in my mind is July, worst could be months later.


Originally Posted by HNLbasedFlyer (Post 32200400)
At this point - I can't imagine Europe opening itself back up smack in the middle of what is usually high season unless warm weather truly does wipe this out and this thing is proven to be seasonal.

My bet is September/October at the earliest.

thanks for your inputs guys!

tarheelnj Mar 18, 2020 6:37 am

The app doesn't mention closures. UA.com does. For example, at EWR the C74 UC shows open. The rest of the UC's and the PL show "Temporarily closed" and a header that shows the following:

The coronavirus outbreak continues to have a significant impact on travel demand. As a result, we've temporarily suspended operations at some of our United Club℠ locations and United Polaris® lounges. For the most up-to-date information, use the tool below.

WineCountryUA Mar 18, 2020 10:15 am


Originally Posted by tarheelnj (Post 32201416)
...For the most up-to-date information, use the tool below.

https://www.united.com/en/us/fly/tra...locations.html

flyingrohit Mar 18, 2020 11:26 am


Originally Posted by tarheelnj (Post 32201416)
The app doesn't mention closures. UA.com does. For example, at EWR the C74 UC shows open. The rest of the UC's and the PL show "Temporarily closed" and a header that shows the following:

The coronavirus outbreak continues to have a significant impact on travel demand. As a result, we've temporarily suspended operations at some of our United Club℠ locations and United Polaris® lounges. For the most up-to-date information, use the tool below.

makes sense. The C74 club is the biggest club at ewr (for now). I’m not sure what their plans are. Because currently where the pop up C123 lounge is, that one is temporarily closed because they are building a new 2-story club there (according to desk agent I talked to when I was there in Jan). So if that one turns out bigger than the current C74 lounge (which is already pretty big imo), curious whether they would then close the C74 lounge and open the new C123 lounge.

WineCountryUA Mar 18, 2020 11:30 am


Originally Posted by flyingrohit (Post 32202713)
makes sense. The C74 club is the biggest club at ewr (for now). I’m not sure what their plans are. Because currently where the pop up C123 lounge is, that one is temporarily closed because they are building a new 2-story club there (according to desk agent I talked to when I was there in Jan). So if that one turns out bigger than the current C74 lounge (which is already pretty big imo), curious whether they would then close the C74 lounge and open the new C123 lounge.

Suspect construction plans are now on hold but there is a thread on Status of new permanent EWR United Clubs? where some of these questions have been discussed.

stanscan Mar 18, 2020 6:33 pm

I am at ORD right now continuing to GRU with a four hour connection. I was unaware of the Polaris Lounge closure effective today. But I do understand that pax loads are light and the rationale makes sense to me. I was directed by customer service agent to the UC at Gate C17. When I scanned my BP to get into the UC, I asked if drinks were still complimentary for Polaris customers. Agent said to show my BP to the bartender, but bartender insisted to charge me $5 for an IPA, saying only Miller LIght was complimentary. I politely declined and came here to FT to get more details.

Update: I decided to go back to the UC check-in desk to discuss the situation. Agent there definitely confirmed with the manager that Polaris customers are not to be charged for any premium drinks. We had a polite chat among the staff and I am now enjoying my complimentary IPA. I'm surprised I am the first one today to experience this here at their major hub. J pax loads must be ALOT lighter than I thought. Another piece of useful info: the bar closes at 21:30 and the club closes at 22:00.


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