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United announces "MileagePlus Miles Never Expire" (effective immediately 28 Aug 2019)

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Old Aug 28, 2019, 10:20 am
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Last edit by: WineCountryUA
United Airlines Announces MileagePlus Miles Never Expire
Airline continues to make improvements to its award-winning MileagePlus loyalty program

CHICAGO, Aug. 28, 2019

-- United Airlines announced that effective immediately, MileagePlus award miles never expire, giving members a lifetime to use miles on flights, experiences, hotels and more.

"We want to demonstrate to our members that we are committing to them for the long-haul and giving customers a lifetime to use miles is an exceptionally meaningful benefit," said Luc Bondar, vice president of loyalty and president of MileagePlus at United. "Our MileagePlus program provides customers more ways to earn and use miles than any other U.S. airline. More customers used miles to book award trips in 2018 than in any year before, and we expect with today's announcement that even more will use miles to travel the world in the years to come."
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United announces "MileagePlus Miles Never Expire" (effective immediately 28 Aug 2019)

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Old Dec 2, 2020, 2:32 pm
  #136  
 
Join Date: Dec 2020
Posts: 12
United miles don't expire?

I checked on my miles today and it says they never expire. Is that permanent?

Last edited by WineCountryUA; Dec 2, 2020 at 3:22 pm Reason: moved to master thread
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Old Dec 2, 2020, 2:36 pm
  #137  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
It's "permanent", or until United changes its mind, whichever comes sooner!

Last edited by WineCountryUA; Dec 2, 2020 at 3:22 pm Reason: clean up after move; thanks for the link
narvik is online now  
Old Dec 2, 2020, 5:44 pm
  #138  
 
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
Originally Posted by narvik
It's "permanent", or until United changes its mind, whichever comes sooner!
As long as DL keeps the non-expiration then I am sure UA is happy given that they usually are 2nd to follow in the monkey see monkey do game.
miamiflyer8 is offline  
Old Aug 11, 2021, 10:52 am
  #139  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Interestingly from a desktop browser my miles show expiration of 7/31/22 from a login pop up..
frudd38 is offline  
Old Aug 11, 2021, 11:06 am
  #140  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Originally Posted by frudd38
Interestingly from a desktop browser my miles show expiration of 7/31/22 from a login pop up..
Can you show a screenshoot of this? If I logon, it displays my miles, states they never expire and the info pop states the same

WineCountryUA is offline  
Old Aug 11, 2021, 12:28 pm
  #141  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Originally Posted by WineCountryUA
Can you show a screenshoot of this? If I logon, it displays my miles, states they never expire and the info pop states the same

I get the exact same thing as you do
goalie is offline  
Old Aug 11, 2021, 9:43 pm
  #142  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
I can't seem to replicate it anymore as I was not fully logged in, but cookies/account # saved. It was a screen where it showed the miles and a spot to login (not just the normal yellow login page).

Once fully logged in it shows not expired as expected. It's possibly being coded in the back end to push expiration one year out or so.
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Old Aug 12, 2021, 1:51 am
  #143  
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by frudd38
I can't seem to replicate it anymore as I was not fully logged in, but cookies/account # saved. It was a screen where it showed the miles and a spot to login (not just the normal yellow login page).

Once fully logged in it shows not expired as expected. It's possibly being coded in the back end to push expiration one year out or so.
UA's programmers just waiting for the day when miles expire again.

David
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DELee is offline  


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