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United announces "MileagePlus Miles Never Expire" (effective immediately 28 Aug 2019)

United announces "MileagePlus Miles Never Expire" (effective immediately 28 Aug 2019)

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Old Aug 28, 19, 12:56 pm   -   Wikipost
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United Airlines Announces MileagePlus Miles Never Expire
Airline continues to make improvements to its award-winning MileagePlus loyalty program

CHICAGO, Aug. 28, 2019

-- United Airlines announced that effective immediately, MileagePlus award miles never expire, giving members a lifetime to use miles on flights, experiences, hotels and more.

"We want to demonstrate to our members that we are committing to them for the long-haul and giving customers a lifetime to use miles is an exceptionally meaningful benefit," said Luc Bondar, vice president of loyalty and president of MileagePlus at United. "Our MileagePlus program provides customers more ways to earn and use miles than any other U.S. airline. More customers used miles to book award trips in 2018 than in any year before, and we expect with today's announcement that even more will use miles to travel the world in the years to come."
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Old Aug 28, 19, 2:00 am
  #1  
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Join Date: May 2018
Location: HPN, PVG, HLD
Programs: DL DM
Posts: 79
United announces "MileagePlus Miles Never Expire" (effective immediately 28 Aug 2019)

Just saw this on United website, way to go United!

Mileage balance

Great travel memories never expire, and now, miles don’t either. We’re excited to share that there’s no expiration date on the miles you’ve earned with us.
jonlibby, narvik, Kacee and 3 others like this.
hjz131 is offline  
Old Aug 28, 19, 2:11 am
  #2  
 
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,897
Originally Posted by hjz131 View Post
Just saw this on United website, way to go United!

Mileage balance

Great travel memories never expire, and now, miles don’t either. We’re excited to share that there’s no expiration date on the miles you’ve earned with us.
I am still seeing the 18-month rule displayed on the website. However, if this is true it is a massive step in the right direction.
The_Bouncer is online now  
Old Aug 28, 19, 2:11 am
  #3  
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Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
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Wow. When was the last time there was a good MP surprise?
Originally Posted by The_Bouncer View Post
I am still seeing the 18-month rule displayed on the website. However, if this is true it is a massive step in the right direction.
Signed into my account, I see the "never expire" message.
Daze and ichigen like this.
Kacee is offline  
Old Aug 28, 19, 2:14 am
  #4  
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Join Date: Mar 2002
Location: Berlin, SW Florida, and Toronto
Programs: UA 1K, Hilton Diamond, Discovery Black, and assorted others
Posts: 27,729
Just saw this as well.

Mileage balance modal window popup
xxx
Miles never expire

Mileage balance

Great travel memories never expire, and now, miles don’t either. We’re excited to share that there’s no expiration date on the miles you’ve earned with us.

Wow
LondonElite is offline  
Old Aug 28, 19, 2:15 am
  #5  
 
Join Date: Nov 2008
Location: Europe
Programs: UA 1K
Posts: 872
Also no more mention of expiry in the app. Nice one!
fivesixseven is offline  
Old Aug 28, 19, 2:19 am
  #6  
 
Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM), AA Exec Plat, BA Gold, MH Enrich Platinum
Posts: 1,685
Originally Posted by Kacee View Post
Wow. When was the last time there was a good MP surprise?
When $MI/J left and I was no longer "over entitled."
BearX220 likes this.

Last edited by WineCountryUA; Aug 28, 19 at 10:30 am Reason: repaired quote
zebranz is offline  
Old Aug 28, 19, 2:20 am
  #7  
 
Join Date: Dec 2007
Location: SFO
Programs: UA Plat and 1MM, Marriott Ti/LTP, Hertz PC
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If this is true, how would it benefit customers ? The longer one holds the miles, the less the miles will be worth.
naumank is offline  
Old Aug 28, 19, 2:28 am
  #8  
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Here is my guess - this is a response to Chase.

If you transfer UR to UA, you will still be subject to the standard 18-month expiration policy. But if your miles is earned directly with UA (including cobrand credit card), your miles will no longer expire...
garykung is offline  
Old Aug 28, 19, 2:40 am
  #9  
 
Join Date: Dec 1999
Location: NorCal - 1K 2MM
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Originally Posted by garykung View Post
Here is my guess - this is a response to Chase.

If you transfer UR to UA, you will still be subject to the standard 18-month expiration policy. But if your miles is earned directly with UA (including cobrand credit card), your miles will no longer expire...
If this is the case, I don't understand how they could separately keep track of UR miles versus UA-earned miles in an account, short of implementing entirely new software to recognize and track two different flavors of miles. At the moment these two earnings are invisibly co-mingled.
drewguy and jinglish like this.
Starman is offline  
Old Aug 28, 19, 2:41 am
  #10  
 
Join Date: Apr 2016
Programs: UA 1K, AS MVP
Posts: 288
Worrisome as they seem to be copying DL. Really hope the miles won't be devalued as aggressively.
VWang1111 is offline  
Old Aug 28, 19, 2:56 am
  #11  
 
Join Date: Jan 2015
Location: Bregenz, Austria
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Posts: 2,897
I now have the no expiry message on my app. Excellent news.
The_Bouncer is online now  
Old Aug 28, 19, 3:26 am
  #12  
 
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 1K 2MM
Posts: 4,236
I think this is of limited benefit to those of us active on FT. How difficult is it to have some activity over 18 months?
Lurch, LAXOGG, goodeats21 and 2 others like this.
restlessinRNO is offline  
Old Aug 28, 19, 4:41 am
  #13  
 
Join Date: Aug 2015
Posts: 5,710
Miles may never 'expire', but with dynamic awards they can become worthless at any time, with no notice.
fumje is offline  
Old Aug 28, 19, 4:57 am
  #14  
 
Join Date: Feb 2012
Programs: Hertz PC
Posts: 642
Any chance they get rid of the Ridiculous high transfer cost of $7.50 per 500 miles to other mp accts? Would love to transfer miles to family members.
bhunt is offline  
Old Aug 28, 19, 5:22 am
  #15  
 
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 2,686
Wish for once that AA would follow United on this one...(I know DL has had it for years)
fotographer is offline  

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