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B737MAX-Cleared by FAA to resume passenger flights;UA MAX flights resumed 11 Feb 2020

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Old Mar 11, 2019, 12:37 pm
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Last edit by: WineCountryUA
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The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Now that UA MAX flights have resumed, see UA statement at All about the Boeing 737 MAX: Safety, status and more
If you do not wish to fly on a MAX aircraft, we will rebook you at no charge or refund your ticket. This includes domestic ticket changes, Basic Economy tickets and international tickets if you move from one of our MAX flights to one of our non-MAX United or United Express flights. If your original itinerary involved another carrier, we will attempt to rebook you on your original airline on a non-MAX flight as well.

When we begin to fly the MAX once again, you should feel completely confident that we have taken all the necessary steps to confirm that our 737 MAX aircraft are as safe as any of our aircraft flying today. Safety has been and always will be our top priority, and it’s something we will never compromise for any reason.
We will waive any applicable change fees or difference in fare if your rebooked flight:
  • Has the same origin and destination as your original flight
  • Is in your originally ticketed cabin (any booking code)
  • Is rescheduled for the same day or one day earlier or later than your original travel date
  • Is a United or United Express flight only
If your original itinerary involves another carrier, we will rebook you on your original airline, and your ticket must be rebooked in the same booking code on the same routing.

If you don’t meet these conditions but still want to rebook, you may use the value of your ticket to rebook on another flight without a change fee, but a fare difference may apply based on the fare rules of the ticket.

Originally Posted by WineCountryUA
READ BEFORE POSTING

Once again many posters in this thread have forgotten the FT rules and resorted to "Personal attacks, insults, baiting and flaming " and other non-collegial, non-civil discourse. This is not allowed.

Posters appear to be talking at others, talking about others, not discussing the core issues. Repeating the same statements, saying the same thing LOUDER is not civil discourse. These problems are not with one poster, they are not just one point of view, ...

As useful as some discussion here has been, continuing rules violations will lead to suspensions and thread closure. Please think about that before posting.

The purpose of FT is to be an informative forum that, in this case, enables the UA flyer to enhance their travel experience. There are other forums for different types of discussions. This thread was had wide latitude but that latitude is being abused.

Bottom line, if you can not stay within the FT rules and the forum's topic areas, please do not post.
And before posting, ask if you are bringing new contributing information to the discussion -- not just repeating previous points, then please do not post.

WineCountryUA
UA coModerator
Originally Posted by WineCountryUA
This thread has engendered some strongly felt opinions and a great tendency to wander into many peripherally related topics. By all normal FT moderation standards, this thread would have been permanently closed long ago ( and numerous members receiving disciplinary actions).

However, given the importance of the subject, the UA Moderators have tried to host this discussion but odd here as UA is not the top 1 or 2 or 3 for MAX among North America carriers. However, some have allowed their passion and non-UA related opinions to repeatedly disrupt this discussion.

The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Discussion of Boeing's culture or the impact on Boeing's future is not in scope. Nor is comments on restructuring the regulatory process. Neither is the impacts on COVID on the general air industry -- those are not UA specific and are better discussed elsewhere. And for discussion of UA's future, there is a separate thread.

Additionally repeated postings of essentially the same content should not happen nor unnecessarily inflammatory posts. And of course, the rest of FT posting rules apply including discuss the issue and not the posters.

The Moderator team feels there is a reason / need for this thread but it has been exhausting to have to repeated re-focus the discussion -- don't be the reason this thread is permanently closed ( and get yourself in disciplinary problems).

Stick to the relevant topic which is (repeating myself)
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

WineCountryUA
UA coModerator
================================================== ========

The first B737 MAX, an enhanced version of the B737 family, started service in May 2016, a MAX 8. MAX 9 entered service March 2018. (UA service start date??)
The MAX series was ground in March 2019 after two incidents involve the MCAS; Lion Air Flight 610 - Wikipedia and Ethiopian Airlines Flight 302 - Wikipedia

United did not fly the 737 MAX 8 that has been involved in two recent crashes, but it had operated the 737 MAX 9.

All 737 MAX aircraft worldwide (MAX 8, MAX 9, and MAX 10) were grounded. Boeing in conjunction with FAA, EASA, Transport Canada and other national air safety organizations entered into a cause investigation, into the MCAS operation, into if sufficient training had been provided and into if the original certification process had been sufficient rigid.
Preliminary Summary of the FAA’s Review of the Boeing 737 MAX (PDF).

The FAA (18 Nov 2020), EASA (24 Nov 2020) and Transport Canada (17 Dec 2020) have re-certified the MAX 8 & MAX 9 for commercial flight
Boeing 737 MAX certification - Wikipedia

AA resumed use of MAX8 on 29 Dec 2020
UA plans to resumes service of the MAX9 in Feb 2020 (from IAH and DEN)

Airlines have resumed taking deliveries of the MAX 8 & 9

================
How to tell if your flight is scheduled to be operated by the MAX 9:

View your reservation or flight status page, either on the web or on the app. United lists the entire aircraft type. Every flight that is scheduled to be on the 737 MAX will say "Boeing 737 MAX 9." If you see anything else -- for example, "Boeing 737-900," it is not scheduled to be a MAX at this time.

The same is true in search results and anywhere else on the United site.

For advanced users: UA uses the three letter IATA identifier 7M9 for the 737 MAX 9.



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B737MAX-Cleared by FAA to resume passenger flights;UA MAX flights resumed 11 Feb 2020

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Old Mar 14, 2022, 3:07 pm
  #436  
 
Join Date: Dec 2007
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B737MAX-Cleared by FAA to resume passenger flights;UA MAX flights resumed 11 Feb 2020

I believe this is a new flight for United beginning in May Curious to know if anyone has flown the Max over the pond or to the extent 5-8 hours. If there was a mechanical problem I'd rather have the option to land.
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Old Mar 14, 2022, 3:55 pm
  #437  
 
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MAX planes are currently flying the longest overwater segment in the world - Hawaii to California - I wouldn't worry about it.
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Old Mar 14, 2022, 5:55 pm
  #438  
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It looks like YYT (St. John's, Newfoundland), could be a reasonable diversion airport if you were halfway between EWR and PDL:

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Old Mar 14, 2022, 7:47 pm
  #439  
 
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Originally Posted by itripreport
Quite the opposite, I try to book myself on a max, mostly due to the new cabins on them.
I absolutely agree. The MAX provides the best narrow body experience on UA. The seats in first are far more comfortable, and the cabin is noticeably quieter.
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Old Mar 17, 2022, 10:49 am
  #440  
 
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Originally Posted by nexus7556
I absolutely agree. The MAX provides the best narrow body experience on UA. The seats in first are far more comfortable, and the cabin is noticeably quieter.
I am curious about the Y experience on the UA MAX. I've heard the horror stories about the seat pitch and the bathroom. I am curious to try out out.

I believe the MAX J experience is probably great.

Last edited by WineCountryUA; Mar 17, 2022 at 4:27 pm Reason: Let's stay on topic
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Old Mar 17, 2022, 12:20 pm
  #441  
 
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Originally Posted by Aussienarelle
My view on bait and switch is that I do not book MAX flights but when I go and look at my reservations they are MAX flights. These are flights booked out in advance, not like last week which was quite close to the departure time
You are purchasing transportation. There is no guarantee of a specific piece of equipment.
Contract of Carriage - Rule 24, A, 3:

Schedules are Subject To Change Without Notice - Times shown on tickets, timetables, published schedules or elsewhere, and aircraft type and similar details reflected on tickets or UA’s schedule are not guaranteed and form no part of this contract. UA may substitute alternate carriers or aircraft, delay or cancel flights, and alter or omit stopping places or connections shown on the ticket at any time. UA will promptly provide Passengers the best available information regarding known delays, cancellations, misconnections and diversions, but UA is not liable for any misstatements or other errors or omissions in connection with providing such information. No employee, agent or representative of UA can bind UA legally by reason of any statements relating to flight status or other information. Except to the extent provided in this Rule, UA shall not be liable for failing to operate any flight according to schedule, or for any change in flight schedule, with or without notice to the passenger
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Old Mar 17, 2022, 4:26 pm
  #442  
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Originally Posted by IMissThe747
I am curious about the Y experience on the UA MAX. I've heard the horror stories about the seat pitch and the bathroom. I am curious to try out out. .....
The same number of seats in the same space as pre-MAX version,

The lavs are a bit smaller.
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Old Mar 17, 2022, 5:45 pm
  #443  
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Originally Posted by HNLbasedFlyer
If booking away from MAX planes were a real issue we'd hear that news from Southwest - and by all financial measures, they are thriving.
Most people have no clue what kind of plane they are on. Also, people didn't stop flying southwest when their roofs were falling apart mid-flight or when their engines were exploding (one of which resulted in a death) They aren't going to stop flying them because of the MAX.

Personally, I wouldn't fly in a MAX, but I would never fly southwest again either.
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Old Mar 17, 2022, 6:03 pm
  #444  
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Originally Posted by IMissThe747
I am curious about the Y experience on the UA MAX. I've heard the horror stories about the seat pitch and the bathroom. I am curious to try out out.

I believe the MAX J experience is probably great.
I have flown Max on multiple carriers. The Y experience is fine, and the experience up front is fine too, but I would not characterize as great.
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Old Mar 17, 2022, 6:12 pm
  #445  
 
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Originally Posted by IMissThe747
Despite many UA flights and actively trying to fly a UA 737MAX, I haven't had the opportunity yet. I've flown on several CM flights with the 737-9, including one yesterday.

Not sure if it is psychological or real, but they sure seem noticeably quieter than the other 737s. Frankly, I've really enjoyed each MAX flight I've been on thus far, and hope for many more in the future.
It is quieter by about 12 dBA. I measured it to be about 70-72 dBA at seat 7A/7F while a 737NG is about 83-85 dBA. This is at cruise with my phone on the arm rest, not scientific but pretty close to the same spot on most planes. For comparison a 787 is about 68 dBA and the much vaunted (overrated IMO) A350 is 66 dBA.

I'm also in the camp where I try to book MAX flights, although my main preference is widebody, I'll take a 772 HD over any narrowbody UA flies, yes even in Y.
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Old Mar 17, 2022, 8:00 pm
  #446  
 
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Originally Posted by thejaredhuang
It is quieter by about 12 dBA. I measured it to be about 70-72 dBA at seat 7A/7F while a 737NG is about 83-85 dBA. This is at cruise with my phone on the arm rest, not scientific but pretty close to the same spot on most planes. For comparison a 787 is about 68 dBA and the much vaunted (overrated IMO) A350 is 66 dBA.

I'm also in the camp where I try to book MAX flights, although my main preference is widebody, I'll take a 772 HD over any narrowbody UA flies, yes even in Y.
Had my first MAX ride this week and noticed the much quieter hum than the hundreds of awful legacy 737s UA got from CO, which is practically the only domestic mainline equipment you get out of ORD since the merger. What makes the 359 overrated at 66 dBA?
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Old Mar 21, 2022, 2:25 pm
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Originally Posted by AirbusFan2B
What makes the 359 overrated at 66 dBA?
Some people seem to think the A350 is the bee's knees when it comes to being quiet, I flew one back to back (350, 787) on ET and they sounded the same, the HVAC is the loudest thing on either plane, IMO I'll take a little extra noise for a much bigger window. Airbii always seem to have portholes for windows (A320/330/340), even the A350 window is only slightly larger (single percentage points) than a 777/767. 787 windows are much larger.
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Old Mar 21, 2022, 4:43 pm
  #448  
 
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Originally Posted by AirbusFan2B
Had my first MAX ride this week and noticed the much quieter hum than the hundreds of awful legacy 737s UA got from CO, which is practically the only domestic mainline equipment you get out of ORD since the merger. What makes the 359 overrated at 66 dBA?
I think the perception is that the A350 is quieter than the 787, and there is a notion that, "Airbus makes quieter planes." I'll admit my perception is that the 350 is about the quietest machine on the market, so to see the 787 fall so close to it is nice, given that I don't expect to see a United A350 in the foreseeable future, if ever.
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Old Mar 21, 2022, 5:57 pm
  #449  
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Originally Posted by AirbusFan2B
Had my first MAX ride this week and noticed the much quieter hum than the hundreds of awful legacy 737s UA got from CO, which is practically the only domestic mainline equipment you get out of ORD since the merger. What makes the 359 overrated at 66 dBA?
Glad you survived, and I mean that in all sincerity.

I will take a trusty old noisy 737 any day over the ill fated MAX. In fact I have spoken with my $$$ by specifically avoiding MAX when there was another option, even with less convenient times.

Maybe after 5 year of data I will change my mind.
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Old Mar 22, 2022, 11:23 pm
  #450  
 
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Originally Posted by Boraxo
Glad you survived, and I mean that in all sincerity.

I will take a trusty old noisy 737 any day over the ill fated MAX. In fact I have spoken with my $$$ by specifically avoiding MAX when there was another option, even with less convenient times.

Maybe after 5 year of data I will change my mind.
I'd rather fly the MAX over an older airframe as long as it's flown by a US major airline using US operations and maintenance standards. I will not only book away from airlines that use the right seat as a training seat, I won't travel to countries or cities that are only serviced by airlines that do this. The Flight Safety Detectives podcast did several episodes diving into the details of the Lion Air and Ethiopian crashes. The MAX is probably the safest, most scrutinized airframe on the planet right now.
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