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B737MAX-Cleared by FAA to resume passenger flights;UA MAX flights resumed 11 Feb 2020

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Old Mar 11, 2019, 12:37 pm
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Last edit by: WineCountryUA
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The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Now that UA MAX flights have resumed, see UA statement at All about the Boeing 737 MAX: Safety, status and more
If you do not wish to fly on a MAX aircraft, we will rebook you at no charge or refund your ticket. This includes domestic ticket changes, Basic Economy tickets and international tickets if you move from one of our MAX flights to one of our non-MAX United or United Express flights. If your original itinerary involved another carrier, we will attempt to rebook you on your original airline on a non-MAX flight as well.

When we begin to fly the MAX once again, you should feel completely confident that we have taken all the necessary steps to confirm that our 737 MAX aircraft are as safe as any of our aircraft flying today. Safety has been and always will be our top priority, and it’s something we will never compromise for any reason.
We will waive any applicable change fees or difference in fare if your rebooked flight:
  • Has the same origin and destination as your original flight
  • Is in your originally ticketed cabin (any booking code)
  • Is rescheduled for the same day or one day earlier or later than your original travel date
  • Is a United or United Express flight only
If your original itinerary involves another carrier, we will rebook you on your original airline, and your ticket must be rebooked in the same booking code on the same routing.

If you don’t meet these conditions but still want to rebook, you may use the value of your ticket to rebook on another flight without a change fee, but a fare difference may apply based on the fare rules of the ticket.

Originally Posted by WineCountryUA
READ BEFORE POSTING

Once again many posters in this thread have forgotten the FT rules and resorted to "Personal attacks, insults, baiting and flaming " and other non-collegial, non-civil discourse. This is not allowed.

Posters appear to be talking at others, talking about others, not discussing the core issues. Repeating the same statements, saying the same thing LOUDER is not civil discourse. These problems are not with one poster, they are not just one point of view, ...

As useful as some discussion here has been, continuing rules violations will lead to suspensions and thread closure. Please think about that before posting.

The purpose of FT is to be an informative forum that, in this case, enables the UA flyer to enhance their travel experience. There are other forums for different types of discussions. This thread was had wide latitude but that latitude is being abused.

Bottom line, if you can not stay within the FT rules and the forum's topic areas, please do not post.
And before posting, ask if you are bringing new contributing information to the discussion -- not just repeating previous points, then please do not post.

WineCountryUA
UA coModerator
Originally Posted by WineCountryUA
This thread has engendered some strongly felt opinions and a great tendency to wander into many peripherally related topics. By all normal FT moderation standards, this thread would have been permanently closed long ago ( and numerous members receiving disciplinary actions).

However, given the importance of the subject, the UA Moderators have tried to host this discussion but odd here as UA is not the top 1 or 2 or 3 for MAX among North America carriers. However, some have allowed their passion and non-UA related opinions to repeatedly disrupt this discussion.

The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

Discussion of Boeing's culture or the impact on Boeing's future is not in scope. Nor is comments on restructuring the regulatory process. Neither is the impacts on COVID on the general air industry -- those are not UA specific and are better discussed elsewhere. And for discussion of UA's future, there is a separate thread.

Additionally repeated postings of essentially the same content should not happen nor unnecessarily inflammatory posts. And of course, the rest of FT posting rules apply including discuss the issue and not the posters.

The Moderator team feels there is a reason / need for this thread but it has been exhausting to have to repeated re-focus the discussion -- don't be the reason this thread is permanently closed ( and get yourself in disciplinary problems).

Stick to the relevant topic which is (repeating myself)
The reason for continuing this thread is to inform the UA traveler on the status of the MAX recertification and if / when UA might deploy the MAX aircraft. And UA flyer's thoughts about UA deploying the MAX if that was to happen.

WineCountryUA
UA coModerator
================================================== ========

The first B737 MAX, an enhanced version of the B737 family, started service in May 2016, a MAX 8. MAX 9 entered service March 2018. (UA service start date??)
The MAX series was ground in March 2019 after two incidents involve the MCAS; Lion Air Flight 610 - Wikipedia and Ethiopian Airlines Flight 302 - Wikipedia

United did not fly the 737 MAX 8 that has been involved in two recent crashes, but it had operated the 737 MAX 9.

All 737 MAX aircraft worldwide (MAX 8, MAX 9, and MAX 10) were grounded. Boeing in conjunction with FAA, EASA, Transport Canada and other national air safety organizations entered into a cause investigation, into the MCAS operation, into if sufficient training had been provided and into if the original certification process had been sufficient rigid.
Preliminary Summary of the FAA’s Review of the Boeing 737 MAX (PDF).

The FAA (18 Nov 2020), EASA (24 Nov 2020) and Transport Canada (17 Dec 2020) have re-certified the MAX 8 & MAX 9 for commercial flight
Boeing 737 MAX certification - Wikipedia

AA resumed use of MAX8 on 29 Dec 2020
UA plans to resumes service of the MAX9 in Feb 2020 (from IAH and DEN)

Airlines have resumed taking deliveries of the MAX 8 & 9

================
How to tell if your flight is scheduled to be operated by the MAX 9:

View your reservation or flight status page, either on the web or on the app. United lists the entire aircraft type. Every flight that is scheduled to be on the 737 MAX will say "Boeing 737 MAX 9." If you see anything else -- for example, "Boeing 737-900," it is not scheduled to be a MAX at this time.

The same is true in search results and anywhere else on the United site.

For advanced users: UA uses the three letter IATA identifier 7M9 for the 737 MAX 9.



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B737MAX-Cleared by FAA to resume passenger flights;UA MAX flights resumed 11 Feb 2020

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Old Jul 9, 2021, 7:14 am
  #421  
 
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Thanks to all for the responses. Our MAX flight was very nice (other than a rough landing which I don't attribute to the plane!). These posts were very re-assuring.
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Old Jul 19, 2021, 7:55 am
  #422  
 
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Was at Spacefest this weekend and happened to sit next to one of UA's 737 instructor pilots. We were both there to have lunch with Jack Lousma but it was hard to hear him so we had a nice discussion about the 737MAX. I'm more confident than ever in the plane now.
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Old Mar 14, 2022, 7:39 am
  #423  
 
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Several FT posters said they would be booking away from MAX flights. Now that the 737 MAX has been flying for more than a year, does that sentiment remain? Thanks in advance.

Last edited by JimInOhio; Mar 14, 2022 at 8:06 am
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Old Mar 14, 2022, 9:12 am
  #424  
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Originally Posted by JimInOhio
Several FT posters said they would be booking away from MAX flights. Now that the 737 MAX has been flying for more than a year, does that sentiment remain? Thanks in advance.
I was not one of those posters, and as it happens my first flight on one was just about a year ago. But from my observation of the public at large, there isn't much remaining hesitance toward — or even awareness of — the MAX. Flights go out just about as full as any other 737.
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Old Mar 14, 2022, 9:39 am
  #425  
 
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Originally Posted by JimInOhio
Several FT posters said they would be booking away from MAX flights. Now that the 737 MAX has been flying for more than a year, does that sentiment remain? Thanks in advance.
If booking away from MAX planes were a real issue we'd hear that news from Southwest - and by all financial measures, they are thriving.
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Old Mar 14, 2022, 9:59 am
  #426  
 
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Originally Posted by JimInOhio
Several FT posters said they would be booking away from MAX flights. Now that the 737 MAX has been flying for more than a year, does that sentiment remain? Thanks in advance.
I was very much in the camp that I would not fly the MAX.
jmastron and​​ Visconti sum it up best for my current feeling on flying the MAX. I flew on one on my last trip - it got swapped in at the last minute so I was a little apprehensive but survived to tell the tale.

I am booked to fly one on Friday- again a switch from the original type of aircraft that I booked. I am seeing more and more of this - I book to ensure I am not on a MAX and then it changes to a MAX. There is no option provided by United to switch except the usual ability to change but so close in the difference in airfare is astronomical.

Edit: I consider it bait and switch with the MAX substitutions
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Old Mar 14, 2022, 10:15 am
  #427  
 
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Quite the opposite, I try to book myself on a max, mostly due to the new cabins on them.

luckly for me the -8 also operate the 6 routes I frequent the most on UA (SoFlo-EWR, EWR-SAN, FLL-IAH-SAN)
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Old Mar 14, 2022, 10:20 am
  #428  
 
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Originally Posted by Aussienarelle
I am seeing more and more of this - I book to ensure I am not on a MAX and then it changes to a MAX. There is no option provided by United to switch except the usual ability to change but so close in the difference in airfare is astronomical.

Edit: I consider it bait and switch with the MAX substitutions
Have you considered calling and telling an agent you are uncomfortable with the MAX and you'd like a change free of charge?

Why would you consider it bait and switch? Airlines swap equipment all the time. My 777 P&W tomorrow night swapped to a 777W.
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Old Mar 14, 2022, 10:21 am
  #429  
 
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Despite many UA flights and actively trying to fly a UA 737MAX, I haven't had the opportunity yet. I've flown on several CM flights with the 737-9, including one yesterday.

Not sure if it is psychological or real, but they sure seem noticeably quieter than the other 737s. Frankly, I've really enjoyed each MAX flight I've been on thus far, and hope for many more in the future.
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Old Mar 14, 2022, 10:38 am
  #430  
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Originally Posted by IMissThe747
......
Not sure if it is psychological or real, but they sure seem noticeably quieter than the other 737s. Frankly, I've really enjoyed each MAX flight I've been on thus far, and hope for many more in the future.
Have not flown on one, but they are quieter if you are on the ground under one. Boeing claims they are quieter.
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Old Mar 14, 2022, 10:45 am
  #431  
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Originally Posted by IMissThe747
Despite many UA flights and actively trying to fly a UA 737MAX, I haven't had the opportunity yet. I've flown on several CM flights with the 737-9, including one yesterday.

Not sure if it is psychological or real, but they sure seem noticeably quieter than the other 737s. Frankly, I've really enjoyed each MAX flight I've been on thus far, and hope for many more in the future.
Originally Posted by EmailKid
Have not flown on one, but they are quieter if you are on the ground under one. Boeing claims they are quieter.
I'm sure they are quieter, due to having the new engines. It is quite noticeable. Not sure if they have done something with soundproofing for the cabin too, but I think it's mainly the engines.
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Old Mar 14, 2022, 11:17 am
  #432  
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UA certainly will run their MAX fleet to its full potential at todays fuel costs, given it's supposed to be more fuel-efficient.
Not sure, if that would mean reassigning the MAX to longer routes, where that might generate most benefits.
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Old Mar 14, 2022, 12:29 pm
  #433  
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Originally Posted by fumje
I'm sure they are quieter, due to having the new engines. It is quite noticeable. Not sure if they have done something with soundproofing for the cabin too, but I think it's mainly the engines.
Big part of it is that the engines are serrated:


Reducing noise emissions


The chevrons' aim on the engines of newer Boeing aircraft, such as the 737 MAX, is to reduce the noise made by the aircraft's engines. In the words of Boeing,


"The chevrons reduce jet blast noise by controlling the way the air mixes after passing through and around the engine."

Indeed, the chevrons are so effective at reducing noise that in 2005 Boeing estimated that they would allow several hundred pounds of sound insulation to be removed from the aircraft. A lighter aircraft is a more fuel-efficient aircraft. Meanwhile, the reduction in noise generated by the aircraft will surely be greatly welcomed by residents living near the world's busiest airports.

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Old Mar 14, 2022, 1:04 pm
  #434  
 
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Originally Posted by HNLbasedFlyer
Have you considered calling and telling an agent you are uncomfortable with the MAX and you'd like a change free of charge?

Why would you consider it bait and switch? Airlines swap equipment all the time. My 777 P&W tomorrow night swapped to a 777W.
United changed the MAX policy last year.

My view on bait and switch is that I do not book MAX flights but when I go and look at my reservations they are MAX flights. These are flights booked out in advance, not like last week which was quite close to the departure time
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Old Mar 14, 2022, 2:12 pm
  #435  
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The chevrons do a bit for noise, and were certainly all the rage in the 737MAX/787/747-8 launch era, but they come with a fuel burn hit. GE9X notably doesn't have them, attributed to a new mixer design that gets the same noise savings without the fuel burn hit.
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