Premium Plus (Premium Economy) seats and Experience
#106
Join Date: Jun 2016
Programs: UA 1K, National Executive Elite, Marriott Gold, Hertz President's Circle
Posts: 65
Just tested these on the morning SFO-EWR on the 773.
I would say overall the legroom is great, but doesn't really improve on the passenger experience that much if you're already comfortable with E+ legroom (legroom adheres to the law of diminishing returns IMO). Recline is the best attribute - as someone who sleeps poorly in regular E, I found myself more comfortable and probably slept longer than I would've otherwise with regular E recline.
The footrest is poor and actively detracts from comfort unless you have strangely proportioned legs that can actually utilize them. Seat comfort is negligible compared to regular E. The screen is OK but nothing special if you're used to using iPads for IFE anyways.
I agree with the poster who said that they will not pay for these seats above a marginal amount. I can see couples willing to pony up for the 2 seat configuration on the sides. Since this is United, I don't expect the soft product (food, etc) enhancements to move the needle much either way. If I'm traveling INTL, it's lie flat business or I'll just suck it up in regular E.
I would say overall the legroom is great, but doesn't really improve on the passenger experience that much if you're already comfortable with E+ legroom (legroom adheres to the law of diminishing returns IMO). Recline is the best attribute - as someone who sleeps poorly in regular E, I found myself more comfortable and probably slept longer than I would've otherwise with regular E recline.
The footrest is poor and actively detracts from comfort unless you have strangely proportioned legs that can actually utilize them. Seat comfort is negligible compared to regular E. The screen is OK but nothing special if you're used to using iPads for IFE anyways.
I agree with the poster who said that they will not pay for these seats above a marginal amount. I can see couples willing to pony up for the 2 seat configuration on the sides. Since this is United, I don't expect the soft product (food, etc) enhancements to move the needle much either way. If I'm traveling INTL, it's lie flat business or I'll just suck it up in regular E.
#107
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,422
To all the people trashing the new PE seats - do you normally fly in Y with empty middles? Is the change in seat width really not noticeable?
#108
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Yes, I'm a bit perplexed as well, given that the physical dimensions of the PE seat are very similar to domestic F. By this logic, no one would ever pay up for the extra space in domestic F, either, but we certainly know that's not true.
#109
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,358
#110
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Join Date: Apr 2013
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Well it goes to whether expectations are realistic. If people are expecting anything approaching lie-flat comfort, obviously they'll be disappointed. But if the goal is escaping 10 across Y, it seems to me that the physical dimensions alone suggest a material improvement. Much like moving from domestic E+ to domestic F, which many of us regularly pay to do. Not for the pampering luxury but because we don't like being squeezed 6 across in a narrowbody.
#111
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,358
Well it goes to whether expectations are realistic. If people are expecting anything approaching lie-flat comfort, obviously they'll be disappointed. But if the goal is escaping 10 across Y, it seems to me that the physical dimensions alone suggest a material improvement. Much like moving from domestic E+ to domestic F, which many of us regularly pay to do. Not for the pampering luxury but because we don't like being squeezed 6 across in a narrowbody.
In re-reading my previous post, I apologize for omitting following part: "..., because it means there will be better availability for me, and all who appreciate NOT sitting in 10-across Y."
PE is the one thing that gives some hope of escaping dreaded sardine'ification that is currently going on.
#112
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
I had gotten your point even without the clarification. I totally agree with that sentiment. However, United totally disappointed me when they decided that there are not selling those PE seats for flight from ORD on United metal.
#113
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Join Date: Apr 2013
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Aye.
In re-reading my previous post, I apologize for omitting following part: "..., because it means there will be better availability for me, and all who appreciate NOT sitting in 10-across Y."
PE is the one thing that gives some hope of escaping dreaded sardine'ification that is currently going on.
In re-reading my previous post, I apologize for omitting following part: "..., because it means there will be better availability for me, and all who appreciate NOT sitting in 10-across Y."
PE is the one thing that gives some hope of escaping dreaded sardine'ification that is currently going on.
It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
#114
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Thanks for clarifying. That makes more sense now.
It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
#115
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
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It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
#116
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Thanks for clarifying. That makes more sense now.
It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
It seems to me the real benefit of the new PE is for business travelers who don't have flexibility and thus can't confirm GPU at booking. If their employer will spring for PE (or if they can upfare at reasonable cost), they are at least guaranteed no10-across, and will also have priority in the GPU upgrade queue.
I think as the back seats get worse (10-across, thinner harder seats, etc), PE will start looking better.
#118
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Welcome to FT!, vaguba
Maybe 50/50 but I would suspect by March UA will be focusing the Polaris/PE convert 772 on specific routes, so the chances will be nearly 100% or 0% depending on if ORD-PEK is selected as a route to offer paid PE after March. I notice for April PE is not offered for sale on that route, I would take that as a bad sign
No, if it did become available on your aircraft, UA might let you select the seat if still considered E+ (would be a different fee) and UA is likely going to focus on their elites getting access first.
No, if it did become available on your aircraft, UA might let you select the seat if still considered E+ (would be a different fee) and UA is likely going to focus on their elites getting access first.
#119
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,358
Interesting and good detective work.
#120
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
Sorry, it's not good detective work. It has been announced that there are no flights from ORD where you can purchase Premium Plus. It's going to be a long time before we get flights where we can purchase Premium Plus on United from ORD. Even for June it's not available to Europe. However, now we can purchase on the United website Premium Economy on LH to Europe.