Premium Plus (Premium Economy) seats and Experience
#226
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,419
No, when sold as a separate cabin it requires an instrument upgrade (GPU from any Economy fare class or miles+cash).
#227
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,260
I had a chance to try the PE product today on 773 BOM-EWR.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
#228
Join Date: Feb 2006
Location: Bay Area, CA
Programs: UA 1K; Marriott Platinum, Hilton Diamond, Hyatt Gold
Posts: 828
Just thought I would share (this info maybe somewhere else but I couldn't find it). Just sponsored a friend SFO-ICN with my GPU and found flights that would clear into Premium Plus upon booking for $1384. When I called 1K desk to confirm, rep mentioned that if it was booked in W class for about $200 more, they would still auto clear into Prem Plus but would also be waitlisted for Polaris without using an additional GPU. For the extra $200, it was certainly worth it! To just buy Prem Plus was $1993. I did have to be careful when I went to apply the GPU because they gave 3 options - just upgrade to Prem Plus, upgrade to Prem Plus and waitlist for Polaris or just waitlist for Polaris. So if you do this, read it carefully!
#229
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
I had a chance to try the PE product today on 773 BOM-EWR.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
Just thought I would share (this info maybe somewhere else but I couldn't find it). Just sponsored a friend SFO-ICN with my GPU and found flights that would clear into Premium Plus upon booking for $1384. When I called 1K desk to confirm, rep mentioned that if it was booked in W class for about $200 more, they would still auto clear into Prem Plus but would also be waitlisted for Polaris without using an additional GPU. For the extra $200, it was certainly worth it! To just buy Prem Plus was $1993. I did have to be careful when I went to apply the GPU because they gave 3 options - just upgrade to Prem Plus, upgrade to Prem Plus and waitlist for Polaris or just waitlist for Polaris. So if you do this, read it carefully!
#230
Join Date: Feb 2006
Location: Bay Area, CA
Programs: UA 1K; Marriott Platinum, Hilton Diamond, Hyatt Gold
Posts: 828
That's what I thought also! I would assume that someone who paid for Prem Plus would have priority over someone who "upgraded" with a GPU for business
Last edited by WineCountryUA; Feb 20, 2019 at 5:49 pm Reason: repaired quote
#231
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,260
I was able to select the seat as a 1K during booking. I've since lost all status. I was moved from PE to an E+ seat at T-3. A quick phone call and the agent was happy to put me back into my PE seat as an exception. PE will be a lot more expensive than coach on this route(not couple hundred as E+ itself is more than 200 for desirable seats)
#232
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Just thought I would share (this info maybe somewhere else but I couldn't find it). Just sponsored a friend SFO-ICN with my GPU and found flights that would clear into Premium Plus upon booking for $1384. When I called 1K desk to confirm, rep mentioned that if it was booked in W class for about $200 more, they would still auto clear into Prem Plus but would also be waitlisted for Polaris without using an additional GPU. For the extra $200, it was certainly worth it! To just buy Prem Plus was $1993. I did have to be careful when I went to apply the GPU because they gave 3 options - just upgrade to Prem Plus, upgrade to Prem Plus and waitlist for Polaris or just waitlist for Polaris. So if you do this, read it carefully!
This Prem Plus I still say is a move to get more corporate money. My wife who has Biz or better in her contract for flights over 3 hrs is getting pushed to accept Prem Plus in lieu of Polaris which was the previous standard for her. Also seems like just another way to hang out a GPU carrot knowing that the jump to Polaris is unlikely and UA gets to show they can clear them.
#233
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,000
I had a chance to try the PE product today on 773 BOM-EWR.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
I was uber thankful for the free upgrade once I saw the dense seating on a full flight in regular coach. That said, PE is not something I would pay up to. I spoke to couple others in my cabin and they had similar feedback.
Pros: 1) Mini cabin feels much better
2) Loads of legroom at the bulkhead seats/. Tray tables are huge, some storage space available.
Cons: 1) Seat width didn't feel that wide as compared to the pmCO 772's
2) Audio jack is located in a weird spot under the armrest. Everyone needed to use their cell phone light to find the point in the dark cabin
3) I was not too comfortable with the recline and footrest, i wish the foot rest on the bulk head seats would go up a bit with so much space available. I found the angle too uncomfortable to sleep for long.
4) I feel it could have been a much better product
Any seat in PE is better than Y/Y+. It's just that I don't find it a product I would be tempted to buy-up to.
I just flew in PG's "Business Class" a few days ago and found the seat wider than UA's P+ and more comfortable (it had much better padding), and it has 47" pitch. On Bangkok Air I pay for it because the alternative is 31" pitch in Y, and the price is actually reasonable.
I agree with others here that this is a move to allow businesses to downgrade previously J-cabin authorized corp. travel down to P+.
#234
Join Date: Dec 2009
Location: USA
Posts: 1,153
What would be the rationale for UA facilitating/allowing corps to spend less? Are more corps starting the move from J to Y? (Therefore P+ is at least better than Y for UA revenue?)
#235
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Yeah, I'm pretty sure the goal is to attract higher paying business from corporate customers which will allow PE but not J for long-haul travel. Demand for paid J is increasing; the goal here is squeeze more money out of the no-J crowd. It's an upsell, not a downgrade.
#236
Join Date: Dec 2009
Location: USA
Posts: 1,153
Presumably theres also a decent amount of leisure travelers who want PE (such as me for TATL day flights)
#237
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Join Date: Apr 2013
Location: PHX
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On routes where fare is comparable, it's certainly a better option than playing the W lottery on an aircraft with 10 across Y, particularly since you get upgrade priority over all economy fare classes.
#238
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,419
They are playing a very dangerous game with PE and paid J contract traffic, and I think that's one of the reasons they are keeping the PE cabins small.
#239
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
#240
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,419
However, somehow we all managed back in the day with big cushy chairs. At least the service and food was better back then.