Oct 22, 2018, 6:09 pm
Last edit by: drewguy
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
- R/RN for upgrades has been replaced by PZ
- suggest: search for PZ space
- F, A fare classes have been removed
- suggest: no known workaround yet for 016- ticketing F or A on partners? (google flights may work?)
- O, ON fare classes have been removed
- suggest: --
- PN is still used for GS upgrades and 1K Instant Upgrades
Summary of Current Fare Codes (thanks jgreen1024)
Revenue buckets (PQM earnings)
J - Full Fare Business (300%)
C - Full Fare Business (200%)
D - Full Fare Business (200%)
Z - Discount Business (200%)
P - Deep Discount Business (150%)
Y - Full Fare Coach (150%)
B - Full Fare Coach (150%)
M - Discount Coach (100%)
E - Discount Coach (100%)
U - Discount Coach (100%)
H - Discount Coach (100%)
Q - Discount Coach (100%)
V - Discount Coach (100%)
W - Deep Discount Coach (100%)
S - Deep Discount Coach (100%)
T - Deep Discount Coach (100%)
L - Deep Discount Coach (100%)
K - Deep Discount Coach (100%)
G - Deep Discount Coach (100%)
N - Basic Economy (0%)
Saver Award Seats
IN - Elite Saver Business Award
I - Saver Business Award
XN - Elite Saver Coach Award
X - Saver Coach Award
Standard Award Seats
JN - Elite/CC Business Award
ZN - Business Award
YN - Elite/CC Coach Award
Upgrade Awards
PN - GS upgrade, Instant upgrade for 1K
PZ - Upgrade to Business/Domestic F
Changes to UA's Fare Classes (19-20 October 2018)
Oct 23, 2018, 8:49 am
#166
Join Date: Oct 2018
Location: SJC
Programs: LH SEN
Posts: 3
Until now, Lufthansa would credit to pax booked and ticketed in A 300 % of flown distance plus a 25% of flown distance Executive Bonus (HON, SEN, FTL) compared to a ticketed pax in booking class J who would only get 200% of flown distance plus the 25% of flown distance Executive Bonus. This means 33 % less status miles for Miles & More customers which can make status requalification impossible.
Can I still be adamant that I will get 325% (A) instead of 225% (D) status miles?
Oct 23, 2018, 11:37 am
#167
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
You probably have a good case for a fare refund.
As for crediting to Miles&More, that is an LH issue but airlines have typically taken the stance, mileage earning is based on rules in place at the time of travel. This would take some kind of special exception -- not sure of LH's policy.
Oct 23, 2018, 1:34 pm
#168
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,417
I think your best avenue is a partial refund from UA if you ask politely. The 325% credit from LH is pretty obviously a loophole, and with German rule-following I don't think you'll get very far arguing with LH.
Oct 23, 2018, 2:59 pm
#169
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,344
Oct 23, 2018, 5:13 pm
#170
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
You would have to take that up with LH. Assuming you still have your ticket receipt showing 'A'-class you can argue with that ... and they might go with it assuming they haven't updated their earning page yet. Did the ticket keep the 'A'? Or did they change that as well?
Oct 24, 2018, 1:59 am
#171
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
JN is last-seat availability for premier members (and possibly United-branded chase credit card members; I don't recall). ZN may be capacity controlled, but is available for everyone. If both are available on the same flight, there's no difference in the number of miles required.
Oct 24, 2018, 6:27 am
#172
Join Date: Feb 2005
Location: Portland OR & Bangkok
Programs: United GS, Marriott Ambassador
Posts: 662
Oct 24, 2018, 7:01 am
#173
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
not on United codeshare, but it should be possible on LH code with a connecting UA segment. Currently this does not work though ... through Google flights it looks like you can punch through to United but when you try that if gives you an error. Looks like something United IT needs to fix
Last edited by cfischer; Oct 24, 2018 at 10:36 am Reason: typo
Oct 24, 2018, 10:16 am
#174
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Can I suggest one of the Evangelists/Mods update the wiki on this thread. The contained simple statement in the current wiki leaves many questions and I am even more confused reading many of the above posts. I know perhaps it is still to early to add much but any additional information would be helpful. Thanks in advance.
Oct 24, 2018, 10:24 am
#175
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,462
Can I suggest one of the Evangelists/Mods update the wiki on this thread. The contained simple statement in the current wiki leaves many questions and I am even more confused reading many of the above posts. I know perhaps it is still to early to add much but any additional information would be helpful. Thanks in advance.
Not that I fit your descriptio
n, but I started a list with a suggested format and a couple items.
Oct 24, 2018, 10:36 am
#176
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
One easy question is this.... so when searching for the ever elusive R space it is now listed as PZ right? Also, PN space, typically for GS upgrades, remains the same? Also the award coding, what are the differences NOW between JN, ZN, IN, I. Have these codes remained the same. Sorry if dumb questions but I am of the believe that no question is dumb at this point.
Oct 24, 2018, 10:37 am
#177
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,411
Sorry didn't see it is it above?
One easy question is this.... so when searching for the ever elusive R space it is now listed as PZ right? Also, PN space, typically for GS upgrades, remains the same? Also the award coding, what are the differences NOW between JN, ZN, IN, I. Have these codes remained the same. Sorry if dumb questions but I am of the believe that no question is dumb at this point.
One easy question is this.... so when searching for the ever elusive R space it is now listed as PZ right? Also, PN space, typically for GS upgrades, remains the same? Also the award coding, what are the differences NOW between JN, ZN, IN, I. Have these codes remained the same. Sorry if dumb questions but I am of the believe that no question is dumb at this point.
Oct 24, 2018, 10:42 am
#178
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,462
Sorry didn't see it is it above?
One easy question is this.... so when searching for the ever elusive R space it is now listed as PZ right? Also, PN space, typically for GS upgrades, remains the same? Also the award coding, what are the differences NOW between JN, ZN, IN, I. Have these codes remained the same. Sorry if dumb questions but I am of the believe that no question is dumb at this point.
One easy question is this.... so when searching for the ever elusive R space it is now listed as PZ right? Also, PN space, typically for GS upgrades, remains the same? Also the award coding, what are the differences NOW between JN, ZN, IN, I. Have these codes remained the same. Sorry if dumb questions but I am of the believe that no question is dumb at this point.
Oct 24, 2018, 11:29 am
#179
Join Date: Oct 2018
Location: SJC
Programs: LH SEN
Posts: 3
You would have to take that up with LH. Assuming you still have your ticket receipt showing 'A'-class you can argue with that ... and they might go with it assuming they haven't updated their earning page yet. Did the ticket keep the 'A'? Or did they change that as well?
Oct 26, 2018, 9:22 pm
#180
Join Date: Feb 2011
Location: SF
Programs: United-GOLD, AA
Posts: 142
So If I see a PZ fare bucket: is that an upgrade from economy >bz (like R was)?
And, could anyone offer a good routing scheme b/c I need to get to Kyoto, then depart from Tokyo (2weeks later). Figured the n/s to Tokyo would be the most efficient. Have to get a connector to Kyoto (Osaka?).
Finally, will one of you savvy types create a new "fare bucket" doc for the community to refer to?
All very confusing...
Many thanks!
What is "P" bucket upgrade and for which elite tier?
And, could anyone offer a good routing scheme b/c I need to get to Kyoto, then depart from Tokyo (2weeks later). Figured the n/s to Tokyo would be the most efficient. Have to get a connector to Kyoto (Osaka?).
Finally, will one of you savvy types create a new "fare bucket" doc for the community to refer to?
All very confusing...
Many thanks!
What is "P" bucket upgrade and for which elite tier?
Last edited by WineCountryUA; Oct 26, 2018 at 9:33 pm Reason: merging consecutive posts by same member