Oct 22, 2018, 6:09 pm
Last edit by: drewguy
Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least one aircraft with United Polaris seating every 10 days on average from now through 2020.To support this effort, we performed a system update this past weekend to redefine some of our cabin booking classes, which includes no longer offering United Polaris first class. As a result, any United Polaris first class tickets will now be designated as United Polaris business class. We will be reaching out to all customers impacted by these changes.We’ve also re-aligned some of our booking codes. Notably, you’ll see that we aren’t using F, A classes anymore, and R and RN, which were upgrade classes before, is now PZ. PZ has the same availability as the booking codes it replaced.Premium cabin booking codes for United domestic and international flights are now as follows:
Thanks,
- UA Insider
- Revenue: J, C, D, Z, P
- Award: JN, ZN, IN, I
- Upgrade: PN, PZ
Thanks,
- UA Insider
- R/RN for upgrades has been replaced by PZ
- suggest: search for PZ space
- F, A fare classes have been removed
- suggest: no known workaround yet for 016- ticketing F or A on partners? (google flights may work?)
- O, ON fare classes have been removed
- suggest: --
- PN is still used for GS upgrades and 1K Instant Upgrades
Summary of Current Fare Codes (thanks jgreen1024)
Revenue buckets (PQM earnings)
J - Full Fare Business (300%)
C - Full Fare Business (200%)
D - Full Fare Business (200%)
Z - Discount Business (200%)
P - Deep Discount Business (150%)
Y - Full Fare Coach (150%)
B - Full Fare Coach (150%)
M - Discount Coach (100%)
E - Discount Coach (100%)
U - Discount Coach (100%)
H - Discount Coach (100%)
Q - Discount Coach (100%)
V - Discount Coach (100%)
W - Deep Discount Coach (100%)
S - Deep Discount Coach (100%)
T - Deep Discount Coach (100%)
L - Deep Discount Coach (100%)
K - Deep Discount Coach (100%)
G - Deep Discount Coach (100%)
N - Basic Economy (0%)
Saver Award Seats
IN - Elite Saver Business Award
I - Saver Business Award
XN - Elite Saver Coach Award
X - Saver Coach Award
Standard Award Seats
JN - Elite/CC Business Award
ZN - Business Award
YN - Elite/CC Coach Award
Upgrade Awards
PN - GS upgrade, Instant upgrade for 1K
PZ - Upgrade to Business/Domestic F
Changes to UA's Fare Classes (19-20 October 2018)
Oct 19, 2018, 2:18 pm
#16
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They have to keep O for partner F awards. Unless they're following DL and eliminating those.
Oct 19, 2018, 2:28 pm
#17
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Awards are native inventory though. I assume you can still plate LH F on an 016 ticket with the LH code, the change I expect is that you can no longer get it as the UA flight code. It's not a huge deal but might affect the ability to search for [paid] partner F on ua.com and move more F bookings to be by phone (for the very small minority of us who actually fly paid F).
Oct 19, 2018, 2:30 pm
#18
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If you're really lucky, you'll have IRROPS and somebody will accidentally move you from UA O to LH O without thinking about it.
(This actually happened to me on a P fare last year -- I was on NH P from NRT to BKK and the UA phone agent couldn't get it to stick, so she put me onto TG P instead. P is discount first on TG...).
Oct 19, 2018, 2:33 pm
#19
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Oct 19, 2018, 3:11 pm
#20
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Oct 19, 2018, 3:44 pm
#21
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
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Currently on top of the start page to buy tickets:
Due to system maintenance, seat maps and seat selection for most flights will be unavailable from approximately 5:00 p.m. (CT) on Friday, October 19, until 8:00 a.m. (CT) on Saturday, October 20. You can still purchase tickets, but you’ll need to select seats at a later time by visiting the Manage Reservations page.
Due to system maintenance, seat maps and seat selection for most flights will be unavailable from approximately 5:00 p.m. (CT) on Friday, October 19, until 8:00 a.m. (CT) on Saturday, October 20. You can still purchase tickets, but you’ll need to select seats at a later time by visiting the Manage Reservations page.
Oct 19, 2018, 6:06 pm
#22
Join Date: Oct 2010
Location: LAX
Programs: UA 1k MM, HHonors Diamond
Posts: 256
Changes to Fare Classes (19-20 October 2018)
Fare class system is down now until 8am tomorrow (ct I believe)
They are removing all the classes associated with International First and renaming others. One class I was told is BF upgrade class changing from R to PZ
They are removing all the classes associated with International First and renaming others. One class I was told is BF upgrade class changing from R to PZ
Oct 19, 2018, 6:09 pm
#23
Join Date: May 2012
Location: YOW
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Interesting... I saw the warning message about seat maps and selection being unavailable, but you're right - all W fares are unavailable. I was doing an advanced search on for a GPU, and after 8pm the results no longer have any upgradable fares listed.
Oct 19, 2018, 6:13 pm
#24
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Covered extensively here -- mods, maybe worth forking out the thread? It's going to be a big deal with a lot of IT hiccups as we go forward.
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
Last edited by findark; Oct 19, 2018 at 6:30 pm
Oct 19, 2018, 6:38 pm
#25
Join Date: Jan 2016
Posts: 622
UA IT decided 1am CT was not nearly enough time to make the change, and have extended the outage to 8am CT.
Currently, my 772 domestic 3-class booking shows "United First (D)" and my only seat options are in rows 1+2, but the system (as expected) refuses to confirm any seat choices. If only the system were slightly more broken...
P.S. SDC for my flight tomorrow is currently totally broken because one of the segments is in R, and no R inventory for any other flight is available.
Currently, my 772 domestic 3-class booking shows "United First (D)" and my only seat options are in rows 1+2, but the system (as expected) refuses to confirm any seat choices. If only the system were slightly more broken...
P.S. SDC for my flight tomorrow is currently totally broken because one of the segments is in R, and no R inventory for any other flight is available.
Oct 19, 2018, 6:39 pm
#26
Join Date: May 2012
Location: YOW
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Covered extensively here -- mods, maybe worth forking out the thread? It's going to be a big deal with a lot of IT hiccups as we go forward.
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
Oct 19, 2018, 6:48 pm
#27
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,758
Covered extensively here -- mods, maybe worth forking out the thread? It's going to be a big deal with a lot of IT hiccups as we go forward.
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
eta. database migrations have commenced. I now have a segment in United Polaris business (PZ).
Oct 19, 2018, 6:51 pm
#28
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They're not removing W fares. The "search for ugpradeable fare," which never really worked all that well in the first place, is merely broken due to this change. You can search by fare class and you'll find W fares, just like always.
I'm not sure I'd be buying a ticket this weekend that I intended to upgrade, though.
I'm not sure I'd be buying a ticket this weekend that I intended to upgrade, though.
Oct 19, 2018, 7:09 pm
#30
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I'm happy it works for you, but if I specify a W fare class under advanced search, it shows no availability for "Requested fare class".