FA on SYD-SFO insists 'rule book' prohibits babies from crying 'for more than 5 mins'
#46
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I would've liked to see the pilot bench this FA and tell her to hit the crew rest for the rest of the flight.
But beyond that it seems like just 1 person having a serious power trip when she was having a bad day as is.
But beyond that it seems like just 1 person having a serious power trip when she was having a bad day as is.
#47
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Can I suggest that, like peace in the Mideast, the existence of God, and Tastes Great/Less Filling, the question of whether children belong in premium cabins has zero possibility of being answered in this thread and is best discussed elsewhere?
#48
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,656
agree, take that one to OMNI.
#49
Join Date: Sep 2013
Posts: 1,116
Really gross how rude United has become since the merger with CO. This airline is not in the business of providing great service or showing empathy to their paying customers. I used love flying United as they were amazing in customer care. Now I just wonder which employee will be awful when I fly them. Hope this lady recieves more compensation than just a refund for having such an awful flight!!
most experiences are perfectly fine and not memorable. The memorably bad? Maybe 4 flights a year. The memorably good? 6-7 flights a year.
the rest? Meh they were fine.
#50
Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 562
Epidemic of irresponsible parents
Being based in Orlando, I am exposed to out of control children and their parents that simply refuse to take any corrective action, on nearly every flight.
I have seen many parents put on headphones and completely ignore their children's tantrums.
I have seen many Flight Attendants ignore the above.
Ultimately parents must control their children when they are in confined, public places.
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
Bring drinks, food, toys/games, etc. Talk to your children. When that doesn't work, Over The Counter Motion Sickness medicines will help them sleep.
That said, the FAA is failing the flying public by allowing "lap" children. This is a major safety issue.
When severe turbulence is encountered or their is an "emergency" landing, lap children become projectiles, can become severely injured or die, and can injure other passengers.
Finally, does a passenger in Business or First Class who has potentially paid upwards of $10,000 for their seat in order to enjoy a comfortable, peaceful, and quiet flight have the right to be free from screaming and kicking lap children who are essentially flying for free? Absolutely.
I have seen many parents put on headphones and completely ignore their children's tantrums.
I have seen many Flight Attendants ignore the above.
Ultimately parents must control their children when they are in confined, public places.
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
Bring drinks, food, toys/games, etc. Talk to your children. When that doesn't work, Over The Counter Motion Sickness medicines will help them sleep.
That said, the FAA is failing the flying public by allowing "lap" children. This is a major safety issue.
When severe turbulence is encountered or their is an "emergency" landing, lap children become projectiles, can become severely injured or die, and can injure other passengers.
Finally, does a passenger in Business or First Class who has potentially paid upwards of $10,000 for their seat in order to enjoy a comfortable, peaceful, and quiet flight have the right to be free from screaming and kicking lap children who are essentially flying for free? Absolutely.
#51
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,134
Means nothing. I had a flight where the pilot came and apologized that we wouldn't have any new catering and the FAs would have to make due with what was left from the inbound. Some pilots are more interactive than others.
#52
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,413
Finally, does a passenger in Business or First Class who has potentially paid upwards of $10,000 for their seat in order to enjoy a comfortable, peaceful, and quiet flight have the right to be free from screaming and kicking lap children who are essentially flying for free? Absolutely.
Even if they didn't, the parent also "potentially paid upwards of $10,000 for their seat," and they have the same right to use that seat as everyone else.
If UA felt that they would make more money by banning children from business class, they'd do so. (Personally, I'd rather keep the kids and get rid of the alcohol). However, until and unless they do that, the answer to your rhetorical question is "no;" no such right exists. If you can't stand being around a child, fly private.
#53
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
Answered in one sentence!
#55
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
Being based in Orlando, I am exposed to out of control children and their parents that simply refuse to take any corrective action, on nearly every flight.
I have seen many parents put on headphones and completely ignore their children's tantrums.
I have seen many Flight Attendants ignore the above.
Ultimately parents must control their children when they are in confined, public places.
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
Bring drinks, food, toys/games, etc. Talk to your children. When that doesn't work, Over The Counter Motion Sickness medicines will help them sleep.
That said, the FAA is failing the flying public by allowing "lap" children. This is a major safety issue.
When severe turbulence is encountered or their is an "emergency" landing, lap children become projectiles, can become severely injured or die, and can injure other passengers.
Finally, does a passenger in Business or First Class who has potentially paid upwards of $10,000 for their seat in order to enjoy a comfortable, peaceful, and quiet flight have the right to be free from screaming and kicking lap children who are essentially flying for free? Absolutely.
I have seen many parents put on headphones and completely ignore their children's tantrums.
I have seen many Flight Attendants ignore the above.
Ultimately parents must control their children when they are in confined, public places.
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
Bring drinks, food, toys/games, etc. Talk to your children. When that doesn't work, Over The Counter Motion Sickness medicines will help them sleep.
That said, the FAA is failing the flying public by allowing "lap" children. This is a major safety issue.
When severe turbulence is encountered or their is an "emergency" landing, lap children become projectiles, can become severely injured or die, and can injure other passengers.
Finally, does a passenger in Business or First Class who has potentially paid upwards of $10,000 for their seat in order to enjoy a comfortable, peaceful, and quiet flight have the right to be free from screaming and kicking lap children who are essentially flying for free? Absolutely.
unless you're flying private, you're in a public place; F,C or Y. You have to be aware, and prepared that there may be screaming babies, screaming/drunk/idiotic adults, flatulent adults (see the thread, audacious and unmitigated), adults in J who may be talking/laughing the whole night, FA's who might be talking/laughing loudly the whole flight, any of which can "spoil" an overnight flight.
As for the lap child bit, I think that particular safety concern is overblown a bit but certainly many toddles > 1 year old (not 2) would be much better in their own seat. I don't think my daughter, at 16 months is going to be happy (nor would we) sitting, lying, squirming around on my lap for a transcon. So I got her her own seat. I'm sure for some people, they can't economically, but I think everyone will be a lot happier.
#56
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Being based in Orlando, I am exposed to out of control children and their parents that simply refuse to take any corrective action, on nearly every flight.
...
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
...
Being a Father and Grandfather that has traveled with my own from infancy, it is easy to manage your children (most of the time) with a little bit of preparation.
My second OTOH, was a mixed bag. When she was a year old we took her SFO-HKG-BKK on CX in J. SFO-HKG she was ok, but when she got on the flight HKG-BKK we got upstairs and something set her off, she cried all the way to BKK, four straight hours before giving up and sleeping. The FAs moved all of the J folks who wanted downstairs, totally embarrasing, but what are you going to do?
IMHE 95% of parents are trying their best, and having been there, I try to be helpful. As we were desending the other day, kid was crying and she looked arround worried, I said "don't worry, it is just his ears, get him to swallow something if you have bottle with water or milk" She tied it, and it fixed the problem.
We were all once kids, it is just part of life.
Last edited by WineCountryUA; Sep 28, 2018 at 12:35 pm Reason: merging consecutive posts by same member
#57
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,357
I prefer those to grumpy, cranky ones myself.
Just saying.
(I have noise cancelling earphones and earplugs, should the decibel level be too high)
#59
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
...IMHE 95% of parents are trying their best, and having been there, I try to be helpful. As we were desending the other day, kid was crying and she looked arround worried, I said "don't worry, it is just his ears, get him to swallow something if you have bottle with water or milk" She tied it, and it fixed the problem...
(The other tidbit of advice was to ensure a blanket was over the bassinet so the baby was breathing filtered air as at four months their immunity is quite low and trying to deal with the recirculated air with all the germs is a lot for them - obviously the bassinet was not totally covered as they still need to breathe and I did not want him to suffocate but he did not get sick after his flight(s) while he still fitted in the bassinet.)
There are number of people who I may prefer were not on my flight, but if I am flying on a commercial aircraft, i.e. not private/corporate jet/NetJet, and United sold the pax a ticket then I do not have any right to complain about who they are. If you believe you should not be on a flight with infants/children, then you need to find an alternative that meets your requirements. I would prefer not to be on flights with animals in the cabin since generally the animal dander brings on allergies for me but while the airline allows them I can only ask to be moved to ensure I am not near them - fortunately many of my flights are to destinations with strict quarantine rules.
#60
FlyerTalk Evangelist
Join Date: Jun 2013
Posts: 17,456
Apologizing to all the pax for a service failure and apologizing to an individual passenger for the obnoxious behavior of a particular one of the staff.
Last edited by WineCountryUA; Sep 28, 2018 at 2:49 pm Reason: discuss the issue, not the poster(s)