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Thread: FA on SYD-SFO insists 'rule book' prohibits babies from crying 'for more than 5 mins'
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Old Sep 28, 2018 | 4:20 am
  #49  
jp12687
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Originally Posted by Pi7473000
Really gross how rude United has become since the merger with CO. This airline is not in the business of providing great service or showing empathy to their paying customers. I used love flying United as they were amazing in customer care. Now I just wonder which employee will be awful when I fly them. Hope this lady recieves more compensation than just a refund for having such an awful flight!!
my “good enough” and “amazing” experiences on UA outweigh my “god you’re an awful human being” experiences. I travel about 200k BIS a year in a mix of international J and domestic Y/F.

most experiences are perfectly fine and not memorable. The memorably bad? Maybe 4 flights a year. The memorably good? 6-7 flights a year.

the rest? Meh they were fine.
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