UA's Boarding Process with WILMA now - Inconsistent process / PreBoarding issues
Oct 27, 2023, 5:49 am
#451
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
Nov 2, 2023, 11:01 pm
#453
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,162
Flying back from ICN (Seoul) a few days ago, and they had a dedicated 1K line. Clearly home-made, and I'm guessing that once they had finished 1K boarding they remove the 1K sign to create the group 2 line.
Nov 6, 2023, 12:52 pm
#454
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
Admirable albeit isolated initiative
Last edited by WineCountryUA; Nov 6, 2023 at 7:27 pm Reason: repaired quote
Nov 6, 2023, 1:23 pm
#455
Join Date: Feb 2003
Posts: 4,115
The employee who came up with this deserves a big raise. That is a fantastic solution. Everyone wins.
Nov 7, 2023, 2:18 am
#456
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,403
.
Nov 13, 2023, 10:14 am
#458
Join Date: Dec 2015
Programs: UA Mileage Plus
Posts: 300
Preboard and minors with their escorts
Been seeing big groups of minors with their escorts in the pre-board group for roughly the last month in PHX on the flight to EWR. At first, I thought it was a one time thing but it's become a pretty regular occurrence. They usually board before 1K.
Is this a new thing or a change in United's pre-board policy?
Is this a new thing or a change in United's pre-board policy?
Nov 13, 2023, 10:54 am
#459
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,027
Been seeing big groups of minors with their escorts in the pre-board group for roughly the last month in PHX on the flight to EWR. At first, I thought it was a one time thing but it's become a pretty regular occurrence. They usually board before 1K.
Is this a new thing or a change in United's pre-board policy?
Is this a new thing or a change in United's pre-board policy?
Last edited by IAH-OIL-TRASH; Nov 13, 2023 at 11:01 am
Nov 13, 2023, 11:30 am
#460
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,226
Families w/ sub-two spawn are after GS and before 1K, according to UA boarding process (and has been, for years). It is often abused. Fairly often, seems like any kindergarten-3rd graders are used as the "sub-2" props by parents for pre-boarding, and they bring along extended family. Same with grandma w/ cane accompanied by 5 others at outset of boarding. It is what it is. UA GAs usually aren't going to say "no". I'll have to say they usually don't take up bin space where I'm sitting after boarding later. Annoying, but not end of world.
Now over at Delta, they do it better - "parents with strollers and car seats" - the age of the child isn't relevant - no stroller or car seat, then no need to board early, therefore they can drag junior on board when their boarding group is called, freeing up priority boarding for people who actually need more time vs those who feel entitled to have it.
Nov 14, 2023, 12:10 pm
#461
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
Been seeing big groups of minors with their escorts in the pre-board group for roughly the last month in PHX on the flight to EWR. At first, I thought it was a one time thing but it's become a pretty regular occurrence. They usually board before 1K.
Is this a new thing or a change in United's pre-board policy?
Is this a new thing or a change in United's pre-board policy?
Nov 25, 2023, 12:51 am
#462
Join Date: Oct 2023
Programs: Mileageplus, AAdvantage, Chase UR, Global Entry
Posts: 23
I boarded a full 737 earlier this month. I was in eco+ on an aisle. I boarded in group 2 due to CC, about half the plane boarded in group 2 and above. I had to get up twice to let in the window and middle seat person. Don't see how this system is doing much when United has so many people who board in early groups.
Nov 25, 2023, 2:13 am
#463
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,362
Nov 25, 2023, 7:05 am
#464
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
I boarded a full 737 earlier this month. I was in eco+ on an aisle. I boarded in group 2 due to CC, about half the plane boarded in group 2 and above. I had to get up twice to let in the window and middle seat person. Don't see how this system is doing much when United has so many people who board in early groups.
Nov 25, 2023, 9:32 am
#465
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,027
