UA's Boarding Process with WILMA now - Inconsistent process / PreBoarding issues
#437
FlyerTalk Evangelist
Join Date: May 2000
Location: TPA for now. Hopefully LIS for retirement
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#438
Join Date: Sep 2023
Posts: 184
This is controlled by Title 14, CFR 382.
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§ 382.93 Must carriers offer preboarding to passengers with a disability?
#439
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
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It sells advertising. Airline stories attract viewer (and reader) attention. Most of the stories are fluff. Most of the advice from experts is undiluted nonsense. It’s a mystery to me too.
#441
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Join Date: Apr 2006
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So WILMA-Day is approaching. I board a flight tomorrow morning, the 26th, at 0105 in Dubai. It may be one of the earliest flights on the 26th. It will be interesting to see if anything changes.
I was reminded of WILMA, when the video below popped up on YouTube purporting to describe the best boarding process ever!
I was reminded of WILMA, when the video below popped up on YouTube purporting to describe the best boarding process ever!
#442
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
So WILMA-Day is approaching. I board a flight tomorrow morning, the 26th, at 0105 in Dubai. It may be one of the earliest flights on the 26th. It will be interesting to see if anything changes.
I was reminded of WILMA, when the video below popped up on YouTube purporting to describe the best boarding process ever!
Here’s that video.
I was reminded of WILMA, when the video below popped up on YouTube purporting to describe the best boarding process ever!
Here’s that video.
#443
Join Date: Dec 2009
Location: USA
Posts: 1,153
https://www.today.com/video/united-a...t-196445253656
during the puff piece NBC ran on this today they did not focus on how a large portion (elites, Cc holders, etc) of pax will not board under WILMA.
At the end they said "but don't worry, United is changing the interior of their planes so that everyone's carry on bag will fit". What is that all about?
during the puff piece NBC ran on this today they did not focus on how a large portion (elites, Cc holders, etc) of pax will not board under WILMA.
At the end they said "but don't worry, United is changing the interior of their planes so that everyone's carry on bag will fit". What is that all about?
#444
Join Date: Feb 2023
Location: Milwaukee, WI
Posts: 148
https://www.today.com/video/united-a...t-196445253656
during the puff piece NBC ran on this today they did not focus on how a large portion (elites, Cc holders, etc) of pax will not board under WILMA.
At the end they said "but don't worry, United is changing the interior of their planes so that everyone's carry on bag will fit". What is that all about?
during the puff piece NBC ran on this today they did not focus on how a large portion (elites, Cc holders, etc) of pax will not board under WILMA.
At the end they said "but don't worry, United is changing the interior of their planes so that everyone's carry on bag will fit". What is that all about?
#445
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA 1K, DL GOLD, IHG LIFE PLAT, BONVOY'ED GOLD
Posts: 552
The new MAX, NEO, and mainline retrofits are meant to have larger bins which should fit most carry ons (in theory, as they would have to all be placed sideways, which even with a lot of reminders and signage, its never fully followed)
#446
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
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Spoiler alert: you’re going to rapidly get sick of the phrase “like a book” in these aircraft.
#447
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA 1K, DL GOLD, IHG LIFE PLAT, BONVOY'ED GOLD
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#448
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
I would say it often works too well, even though indeed it's never fully followed. I have had several times of dutifully putting my roller up on its side, the bin not getting filled up, and then my bag doing a concussive shimmy at takeoff and landing. I pick window seats, so it would be awkward to get up and lay my bag down again at the end of boarding if the bin isn't full.
#449
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,617
WILMA makes a good story for the press regardless. Entitled