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Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]

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Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]

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Old Jan 3, 2016, 12:49 am
  #721  
 
Join Date: Aug 2014
Posts: 179
Originally Posted by CO_Nonrev_elite
For those who really need to access it, Go to m.united.com and things are working there ok for now. The main website and app certainly both having trouble
-1 by me.
ILman is offline  
Old Jan 3, 2016, 12:54 am
  #722  
 
Join Date: Apr 2011
Posts: 233
Mobile website can't load my flight confirmation either
TheAJ is offline  
Old Jan 3, 2016, 12:56 am
  #723  
 
Join Date: Sep 2008
Location: AUS after 40+ SFO/OAK
Programs: UA MM (recovering former 1K), Marriott Titanium Lifetime
Posts: 550
Originally Posted by ILman
-1 by me.
Ditto.
garkster is offline  
Old Jan 3, 2016, 1:42 am
  #724  
 
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,772
Originally Posted by ok2uselane
Hardly, ALL of my reservations have vanished. When I try to find them manually, I get an error message.
Same here... probably doing some kind of website work... if so, would have been nice if a notice had been put on the front page
Renard is offline  
Old Jan 3, 2016, 1:56 am
  #725  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,296
thanks UA ... all resis gone. Not able to check-in.
cfischer is offline  
Old Jan 3, 2016, 3:14 am
  #726  
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Posts: 32,296
Consolidated: Is united.com or parts of it down? And other UA website issues

morning now on the East coast and United.com is still 'down'. Does anyone know if airports are operating o.k.?
UA IT once again superb ... and there isn't even a notice on the website ... wonder how many folks are calling right now.
cfischer is offline  
Old Jan 3, 2016, 3:36 am
  #727  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,296
OLCI is working now ... but still no reservations or mobile BPs.
cfischer is offline  
Old Jan 3, 2016, 3:37 am
  #728  
 
Join Date: Oct 2015
Location: Chicago, IL
Programs: UA GS, Marriott (Plat Premier, LT Plat)
Posts: 258
Ditto. I'm on a plane now (DXB-IAD) and was looking for the boarding pas for my connecting flight!

I can't find a single reservation! Everything has been wiped clean. I guess UA badly wanted a fresh start in 2016!
ua_sp_102366 is offline  
Old Jan 3, 2016, 4:15 am
  #729  
 
Join Date: Jun 2012
Posts: 48
Booking new itineraries works partially (got a confirmation email for booking #1 but none for #2). None of my reservations is accessible via web or mobile app :-(
flyfd is offline  
Old Jan 3, 2016, 4:44 am
  #730  
 
Join Date: Oct 2011
Location: DEN
Programs: UA 1K 1MM
Posts: 256
No problem checking in at LHR an hour ago. None of my reservations, including today's, shows up on the app. They are there on the United website, but I get an error when I click on them.
MCLC is offline  
Old Jan 3, 2016, 5:04 am
  #731  
 
Join Date: Dec 2005
Location: NORWAY
Programs: UA Gold-1MM, SAS Diamond
Posts: 742
Since my HP laptop has a mind of its own and is busted..(really disliking HP).....I have tried since yesterday to log in through my iPad. Before getting my hammer to smash this also to pieces I obviously found the answer to my log in problems
Thanks flyertalk ^
Tor Viking is offline  
Old Jan 3, 2016, 5:16 am
  #732  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,296
looks like reservations are restored on the desktop version but not mobile
cfischer is offline  
Old Jan 3, 2016, 6:08 am
  #733  
 
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
Originally Posted by cfischer
looks like reservations are restored on the desktop version but not mobile
FYI - I was just able to check in on the laptop, email my boarding pass, and open it on my phone with Chrome and got my boarding pass that way....
1k-all-the-way is offline  
Old Jan 3, 2016, 6:32 am
  #734  
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Join Date: Aug 2005
Location: BOS/EAP
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Posts: 32,296
Originally Posted by 1k-all-the-way
FYI - I was just able to check in on the laptop, email my boarding pass, and open it on my phone with Chrome and got my boarding pass that way....
mobile is now restored as well. BPs for tomorrow are showing and all resis.
cfischer is offline  
Old Jan 5, 2016, 8:44 am
  #735  
 
Join Date: Aug 2005
Location: DCA
Programs: UA 1K, DL Gold, Alitalia Confiscated iPod Club
Posts: 434
been trying to submit a missing mileage request for a few days now.. nothing but this -

We're sorry, but united.com was unable to complete your request due to a technical problem.


my reservations page has been fine though
rdg_dc is offline  


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