Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Jun 15, 2013, 11:15 pm
#46
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,853
Log in failures tonight -- probably will clear up in a bit
Jun 15, 2013, 11:21 pm
#47
Join Date: Aug 2012
Programs: Hilton Gold, *A Focus
Posts: 16
Hope so. I was worried my account had been flagged or something 
Jun 15, 2013, 11:23 pm
#48
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,853
Jun 15, 2013, 11:27 pm
#49
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
Programs: Platinum
Posts: 1,687
Mobile app not logging on either. Glad I'm not flying tonight.
Jun 15, 2013, 11:33 pm
#50
Join Date: Aug 2012
Location: Charlottesville
Programs: UA Gold, VX Gold, AA PLT, DL Gold, MR Gold, HH Diamond, Hertz 5* Gold
Posts: 469
Experiencing problems on Firefox and IE. Login failures on Firefox. Personal information (payment, address, e-mail, etc.) disappeared and could not be updated. Reappeared after logging out and logging back in.
Jun 15, 2013, 11:36 pm
#51
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,853
Jun 16, 2013, 6:59 am
#53
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,508
Tried to cancel a flight online and the system went through the steps as if it was canceling the flight but did not actually cancel it. I called in to cancel the flight and the agent said they were having "a few problems" today.
Jun 20, 2013, 10:50 pm
#54
Join Date: Jan 2009
Location: DUS
Programs: United-1K+2MM, Bonvoy-LifetimeGold,IHG-Diamond-Ambassador
Posts: 355
Problems with united.com
Hallo everyone
I have problems with united.com the last 4days.
When I try to upgrade a flight or to view the receipt or even to finish a booking (the pay-step)the following message appears "We're sorry, but united.com was unable to complete your request due to a technical problem".
Please try later or call 1-800-396-1751 for assistance." I called, but they told me there is nothing wrong with the website.
Do someone has a solution?
I have problems with united.com the last 4days.
When I try to upgrade a flight or to view the receipt or even to finish a booking (the pay-step)the following message appears "We're sorry, but united.com was unable to complete your request due to a technical problem".
Please try later or call 1-800-396-1751 for assistance." I called, but they told me there is nothing wrong with the website.
Do someone has a solution?
Aug 9, 2013, 11:24 pm
#55
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,197
United.com down
For "scheduled" maintenance
Aug 9, 2013, 11:28 pm
#56
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Down hard, can't even throw a pretty error page:
An error occurred while processing your request.
Reference #97.4ddf02cc.1376112428.195a585
An error occurred while processing your request.
Reference #97.4ddf02cc.1376112428.195a585
Aug 9, 2013, 11:29 pm
#57
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Aug 9, 2013, 11:31 pm
#58
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
She just rolled her eyes.
Aug 9, 2013, 11:35 pm
#59
Join Date: Jan 2011
Location: New England
Programs: UA 1P, Hyatt Diamond, HH Diamond, Marriott Gold
Posts: 1,502
This is so weird. First time seeing this.
Aug 9, 2013, 11:37 pm
#60
Join Date: Aug 2008
Location: IAD
Programs: UA 1K, Marriott Platinum
Posts: 292
Some UA searches on expertflyer are broken, as well (presumably since they scrape united.com)