Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Sep 11, 2013, 4:45 pm
#76
Join Date: May 2004
Location: US
Programs: UA Lifetime Gold, IHG Gold, Marriott Gold
Posts: 973
I am having trouble too. The flight search page comes up with the flights but I when I click on a flight the website freezes. Same with chrome and IE.
Sep 11, 2013, 4:50 pm
#77
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
I have had no problems at all. Run multiple searches for flights to east coast and elsewhere.
Sep 11, 2013, 4:55 pm
#78
Join Date: Sep 2009
Location: PBI
Programs: DL Plat, B6 Mosaic
Posts: 427
Same here - problems all day long - I can't get past the search results page. Very frustrating!
Sep 11, 2013, 5:38 pm
#79
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Sep 12, 2013, 12:42 pm
#81
Join Date: Dec 2004
Location: SEA
Programs: Million Miles achieved | 2017 Delta Platinum, United NADA, Global Entry, PreCheck, NEXUS
Posts: 1,295
No searches work for flights on either .com or UA mobile app.
Sep 12, 2013, 12:47 pm
#82
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
Big warning message on UA.com now. Looks like something bad happened - they couldnt even construct a proper warning message - it repeats itself...
Sep 12, 2013, 12:48 pm
#83
Join Date: Dec 2004
Location: SEA
Programs: Million Miles achieved | 2017 Delta Platinum, United NADA, Global Entry, PreCheck, NEXUS
Posts: 1,295
And 10 minutes later they put up this message:
"united.com is currently undergoing maintenance
Flight search and booking are unavailable for all flights, including MileagePlus award travel. We are working to restore these as quickly as possible.Flight search and booking are unavailable for all flights, including MileagePlus award travel. We will restore these features as quickly as possible."
"united.com is currently undergoing maintenance
Flight search and booking are unavailable for all flights, including MileagePlus award travel. We are working to restore these as quickly as possible.Flight search and booking are unavailable for all flights, including MileagePlus award travel. We will restore these features as quickly as possible."
Sep 12, 2013, 12:53 pm
#84
Join Date: Jun 2009
Location: Washington DC area (when not on the road)
Programs: Hyatt Diamond, Radisson Gold, Hilton Diamond, Marriott Newbie, DL,AA,VS,UA,VX,WN,CO (in a pinch)
Posts: 68
"He's dead Jim ..."
Sep 12, 2013, 12:53 pm
#85
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
Pretty sure it's related to this thread:
http://www.flyertalk.com/forum/unite...o-dollars.html
...And in the Mileage Run forum. Seems as if united.com was selling almost ALL domestic flights (anything with a 'K' class fare in the market) for $0.00 each way, plus tax...So $10 roundtrip.
Instead of letting more of these squeak through (which I didn't get
), they just pulled the plug on the whole site until it gets fixed.
http://www.flyertalk.com/forum/unite...o-dollars.html
...And in the Mileage Run forum. Seems as if united.com was selling almost ALL domestic flights (anything with a 'K' class fare in the market) for $0.00 each way, plus tax...So $10 roundtrip.
Instead of letting more of these squeak through (which I didn't get
), they just pulled the plug on the whole site until it gets fixed.
Sep 12, 2013, 12:55 pm
#86
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA PP 1MM, Marriott Bonvoy LTTE, BA Gold
Posts: 6,324
Lots of mileage run threads on this. Unlikely to be honored, IMO. Lesson learned: Test, Test, and Re-Test before deploying code changes to Production!
Sep 12, 2013, 1:00 pm
#88
Join Date: Jan 2006
Posts: 58
I'm not able to find any flight options on united.com right now. Says there are no flights regardless of the route.
Flight search and booking are currently undergoing maintenance and are unavailable for all flights on United.com and through United’s reservations line. We will restore these features as quickly as possible.
This happens in the middle of the day? Incompetence.
Flight search and booking are currently undergoing maintenance and are unavailable for all flights on United.com and through United’s reservations line. We will restore these features as quickly as possible.
This happens in the middle of the day? Incompetence.
Last edited by soupcxan; Sep 12, 2013 at 1:05 pm
Sep 12, 2013, 1:02 pm
#89
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Sep 12, 2013, 1:02 pm
#90
Join Date: Feb 2005
Programs: Marriott Lifetime Platinum Elite; UA MM
Posts: 325
I was just trying to make a reservation from SYD to SFO for February. Keep getting a message that "we were not able to find any available seats meeting your requirements." Shows no flights at all even using flexible dates. There was no message about Web site problems.
Good thing FT is available to find out that something is up with the Web site.
Good thing FT is available to find out that something is up with the Web site.