zymm

How long would you wait for a partner award to ticket before concluding it's failed and calling? Yesterday I booked a saver business award for next June on LOT, and it's still unticketed. The language on the website is rather confusing, as they say they're holding the reservation for me (until Jan 1st, 0001 apparently!) and has a purchase link, which tells me to call reservations for assistance, but it also said that immediately after booking so I think that's just the default for anything unticketed, whether it's still processing or not.

jsloan

About 23 hours, max. If it looks like a problem, it probably is. Call and find out. :/

cagcag

Hello. Simple question to which I was unable to find answer on MP website

On an award ticket USA-Canada. are stopovers allowed? Must it be return ticket as opposed to one way? What about on an OJ itinerary.
Specifically, on an award IAH-EWR-YYZ, am I allowed to break journey, as a stopover, in Newark? On a return ticket, am I able to stopover in both directions?
Thanks again for any help/info.

WineCountryUA

laxmillenial

Is it possible to book a YN economy fare with a connection to an I business fare?

The website only shows XN...but the layover is 10 hours for a simple LAX-SFO flight. I want to try and get that down ideally to 3-5 hours. Booking now and checking for XN is one solution, is there another?

jsloan

Sure -- provided that you pay the JN rate for the entire trip. I'm guessing that's not what you had in mind, though.

(In other words, no, you can't do what you want).

findark

A fare break in the connecting city also works, and is probably cheaper (but also not what I think laxmillenial was envisioning)

laxmillenial

That's my backup (or backup backup) plan. Purchase revenue to SFO, award to AKL. Which leads to my next question:

If I currently have LAX-SFO-AKL booked and I want to drop the LAX-SFO leg, will I availability have to be available for me to drop it? Meaning can they just drop a segment or will the fare class have to be available and a total rebook occur?

backprop

Hi. I'm new to United so I hope you can help me understand what I need to search for to find an answer. I looked for "award mixed cabin" "award combine segments" and several others but didn't see this specific case.

I see United award flights available for the following city pairs on the same date:
STL->ORD, UA 4514, Economy, 16K miles
ORD->BUD, LO 32, Business, 70K miles

Therefore, I could book both segments - separately - for a total of 86K miles. If I search for STL->BUD, I get itineraries containing both of those segments; the award is mixed cabin (Economy/Business) but the cost is 155K miles.

Is there a way to book both segments on the same itinerary for 86K rather than 155K? If I book separately, is there a way to "protect" the later flight if the former is delayed (I could build in a 6-hour layover at ORD, but still...). Any drawbacks or other tricks to doing this correctly. Thank you!

jsloan

Use multi-city search and you should be able to get the 86K price.

backprop

Indeed I can. Thank you!

Kacee

With all UA, it's easy for them to drop a segment.

backprop

From my previous post: I paid (with miles) for the following itinerary on April 27.

The status remains "not ticketed." The social media team says it appears LO32 is not available, but United.com still shows it as an option. Additionally, ExpertFlyer shows award availability for the itinerary:



I transferred UR points specifically to purchase this itinerary (and I've already purchased the return on another airline) so it's not much of an option to try and move this one around or refund miles.

Edit: I called Reservations, and they say they "manually" ticketed LO32 - but it's still showing up Not Ticketed. They said to wait 24 hours. Is that typical or do I need to call again?


Thanks for your help.

jsloan

Phantom availability is a real thing, which is extremely unfortunate when you're using a convertible currency. The fact that it's showing up in ExpertFlyer, and not merely on United.com, is a good sign, but not 100% foolproof. Given that the reservations agent claimed to be able to ticket it, instead of telling you there was no availability, I'd give it a few hours to see if it winds its way through the backend processes. Per *A rules, LO has 24 hours to respond to a ticketing request -- that's likely where the 24 hour suggestion comes from.

Grace B

I have a redemption booking in business class under the previous mileage rules SYD-BKK-(FCO-LIS-LHR)-BKK-SYD which cost 60,000 miles. There has been a schedule change for the FCO-LIS sector of 20 minutes, which makes one of my connections risky. I'd be happy just to drop the "excursionist perk" entirely, but no go.

I've spoken to the SIN reservations ctr and they say they can't do anything about it, apart from repricing my trip to 100,000 miles. Is there anything that might be done to reasonably sort this mess out? It really isn't my fault...