Last edit by: WineCountryUA
United's Announcement and FAQ
Kacee's Interpretation
Main Impact Since October 6
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
Kacee's Interpretation
Main Impact Since October 6
- Fee Changes such as platinum members are subject to various award fees
- No more free stopover - replaced with Excursionist Perk
- Agents no longer have the ability to find routings that do not show up on united.com
- Manually constructing trips using multi-city search results in multiple award fares being charged
- Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
- Singapore Airlines segments are priced separately (add-ons)
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
#2851
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
I am not recommending any of these but see the discussion in Award booking services - a list and some reviews
At time of change, you will effectively be rebooking the entire trip anew. Holding previous space (for partner flights) is of no help and may hurt by removing inventory.
At time of change, you will effectively be rebooking the entire trip anew. Holding previous space (for partner flights) is of no help and may hurt by removing inventory.
EDIT:
I just realized this doesn't matter near as much as I thought it did because ANA releases seats a week later than SQ and BR so the waiting period is about three days rather than ten.
Last edited by nexusCFX; Oct 30, 2018 at 9:25 pm Reason: merging consecutive posts by same member
#2852
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Also, from what I can see, it looks like you’re booking in business class? The only reason you’d need to worry about Priority Pass is for domestic club access on connecting flights. In most cases, a Priority Pass lounge is going to be no better than the one you’re able to access as a Buiness Class customer.
For example, on the itinerary you listed, assuming everything is ticketed in Business Class, you’d have access to the Lufthansa Business lounge at DTW, the Polaris lounge at SFO, one of the EVA lounges at TPE, and the Royal Orchid lounges at BKK. In fact, I’d look for a longer layover at BKK personally, because otherwise I don’t think you have time for the free* massage at the spa.
The itinerary I described does work for excursionist. I tried it out on United.com for August on the same numerical dates as my plan for November and it prices at 160k which is expected, SIN-HKG is 0. Just to be clear, I'm handling NRT-SIN and HKG-TPE outside of MP, so it's just SJC-NRT, SIN-HKG, TPE-SFO which is ok because SIN and HKG are in the same zone and it starts and ends in the US.
If you have no flexibility at all, you might want to scoop up the award space as soon as it arrives, with the understanding that you may not be able to get the Excursionist Perk. If you have some flexibility — for example, if you’re willing to add a connection somewhere — you can probably roll the dice and get it on a single award. I’ve yet to run into any occasion where I couldn’t find something; it might just not be optimal.
* gratuities welcome
#2853
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,472
Yep, this is absolutely a valid excursionist perk segment.
If you have no flexibility at all, you might want to scoop up the award space as soon as it arrives, with the understanding that you may not be able to get the Excursionist Perk. If you have some flexibility — for example, if you’re willing to add a connection somewhere — you can probably roll the dice and get it on a single award. I’ve yet to run into any occasion where I couldn’t find something; it might just not be optimal.
* gratuities welcome
If you have no flexibility at all, you might want to scoop up the award space as soon as it arrives, with the understanding that you may not be able to get the Excursionist Perk. If you have some flexibility — for example, if you’re willing to add a connection somewhere — you can probably roll the dice and get it on a single award. I’ve yet to run into any occasion where I couldn’t find something; it might just not be optimal.
* gratuities welcome
#2854
Join Date: Mar 2008
Programs: UAL 1P, Bonvoy Plat, Delta Silver Med, AA Gold
Posts: 154
o.k., that's a problem. If the flight # changed, that's going to be an issue. If the flight number stayed the same it should be easier because you still have the underlying ticket. In that case Swiss can simply add that segment back in and all is good. With a new flight number you need the ticket re-issued and for that quite a few things need to happen. This can be done, I have done it in the past, but it is not easy.
Give it fair shake and otherwise go via the BBB or DOT ... UA will then work with Swiss to get these things fixed. I had a similar problem with an LX segment this year that ultimately took the intervention of the DOT to get it rectified.
Give it fair shake and otherwise go via the BBB or DOT ... UA will then work with Swiss to get these things fixed. I had a similar problem with an LX segment this year that ultimately took the intervention of the DOT to get it rectified.
Last edited by wanderlustFL; Nov 6, 2018 at 1:44 pm
#2855
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I'm guessing this has been discussed before, but I don't know what keywords to use for a search.
A few days ago, I booked YYZ-ORD-HKG-BKK for 75K miles with 1st segment in Y and 2nd and 3rd segments in J (AC/UA/TG if it matters). ORD-HKG is faux Polaris on 777 so I was lucky enough to snag one of the First seats which is being marketed as business class!
Today while browsing the UA site, I did a similar search and found YYZ-EWR-HKG-BKK for 90K miles, again 1st segment in Y and 2nd and 3rd segments in J (UA/UA/ET).
Why is the ticket that routes through ORD 75K miles, while the one that routes through EWR is 90K miles?
TIA
A few days ago, I booked YYZ-ORD-HKG-BKK for 75K miles with 1st segment in Y and 2nd and 3rd segments in J (AC/UA/TG if it matters). ORD-HKG is faux Polaris on 777 so I was lucky enough to snag one of the First seats which is being marketed as business class!
Today while browsing the UA site, I did a similar search and found YYZ-EWR-HKG-BKK for 90K miles, again 1st segment in Y and 2nd and 3rd segments in J (UA/UA/ET).
Why is the ticket that routes through ORD 75K miles, while the one that routes through EWR is 90K miles?
TIA
Last edited by margarita girl; Nov 15, 2018 at 5:42 am
#2856
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
So, 90K is the partner J rate. There's nothing in the itinerary you listed that should have made it use partner J -- it should only bump up to partner J when there is an interregional flight on a partner airline in J. HKG-BKK is intraregional, so you should get the UA rate on both of the itineraries you listed. I'm not sure it's not pricing out that way.
#2857
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
So, 90K is the partner J rate. There's nothing in the itinerary you listed that should have made it use partner J -- it should only bump up to partner J when there is an interregional flight on a partner airline in J. HKG-BKK is intraregional, so you should get the UA rate on both of the itineraries you listed. I'm not sure it's not pricing out that way.
#2859
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
I don't know what all shows up for YYZ-ORD-XXX-BKK. But from what I've seen in the past you should be able to book (from ORD) the following to BKK:
ORD-ICN-BKK on OZ-OZ or OZ-TG
ORD-NRT-BKK on NH-NH or NH-TG
ORD-TPE-BKK on BR-TG
For 90K miles, these are the flights I would book.
ORD-ICN-BKK on OZ-OZ or OZ-TG
ORD-NRT-BKK on NH-NH or NH-TG
ORD-TPE-BKK on BR-TG
For 90K miles, these are the flights I would book.
#2860
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
So, 90K is the partner J rate. There's nothing in the itinerary you listed that should have made it use partner J -- it should only bump up to partner J when there is an interregional flight on a partner airline in J. HKG-BKK is intraregional, so you should get the UA rate on both of the itineraries you listed. I'm not sure it's not pricing out that way.
I currently have YYZ-TPE-KUL booked (BR/BR) for 90K miles, and KUL is my final destination. I just thought it might be nice to spend a few days in BKK before going to KUL. (Routing through ORD is not required.)
Now I have to decide whether I want to pay 90K miles to fly BR or 75K miles to fly UA F. If it was UA J, I would definitely be taking the BR ticket!
Thank you all.
#2861
Join Date: Dec 2008
Location: CLE
Programs: UA MileagePlus Premier Platinum
Posts: 1,360
I've seen rates between saver and everyday. For example, I see 55K US to Europe in YN, which is below the 70K everyday rate. I cannot reproduce now, but I remember seeing even 45K rates at one point.
#2862
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,417
Oh, it's absolutely possible, but it's much more common in Y than in J. In J, the Everyday awards haven't seemed to move much at all from the maximum values.
#2864
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Okay, so the following is Saver Award, but I can’t believe just how well the United Excursionist Perk appears to be working.
02/05/2019 SFO (UA) EWR (TP) LIS 30k+$9.60
02/09/2019 LPA (SK) ARN (SK) KRN 0+$20.80
02/12/2019 CPH (SK) ORD 30k+$42.03
02/05/2019 SFO (UA) EWR (TP) LIS 30k+$9.60
02/09/2019 LPA (SK) ARN (SK) KRN 0+$20.80
02/12/2019 CPH (SK) ORD 30k+$42.03
#2865
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Hello,
I was checking options available from US West Coast (PDX) to India (CCU/DEL) using UA miles in Y. Options shown on UA website mostly show UA metal / AC metal options. How do I get it to show a routing combining UA / SQ or UA /AI ? I tried advanced search but that too does not help.
Basically looking to use Chase UR miles to book tickets to India and exploring ideal options using least amount of miles AND avoiding YQ. Guidance appreciated.
Basically, how do I use UA miles to book tickets on partner airlines when UA website does not show options which I know are available.
Say route of PDX - DEL, there are options which are possible in UA / SQ/ AI / TG and others, but UA website showing me mostly UA+AC combinations and 1 UA+TG combination. Am sure there is a trick or way to check these out and book.
Thx
I was checking options available from US West Coast (PDX) to India (CCU/DEL) using UA miles in Y. Options shown on UA website mostly show UA metal / AC metal options. How do I get it to show a routing combining UA / SQ or UA /AI ? I tried advanced search but that too does not help.
Basically looking to use Chase UR miles to book tickets to India and exploring ideal options using least amount of miles AND avoiding YQ. Guidance appreciated.
Basically, how do I use UA miles to book tickets on partner airlines when UA website does not show options which I know are available.
Say route of PDX - DEL, there are options which are possible in UA / SQ/ AI / TG and others, but UA website showing me mostly UA+AC combinations and 1 UA+TG combination. Am sure there is a trick or way to check these out and book.
Thx
Last edited by WineCountryUA; Dec 7, 2018 at 2:34 pm Reason: moved to consolidated thread; merged consecutive posters by same member