Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#1846
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
#1847
Join Date: Dec 2007
Posts: 173
Change FF number: Booked United award using Avianca LifeMiles
Hopefully a simple question: I booked an award ticket on United using Avianca LifeMiles. I want my UA MP number on the flight to get Chase UA card benefits (priority boarding, etc - I don't have checked bags). The itinerary on UA's site allows me to edit my personal info, but not the FF number.
In the past, I've had similar experience booking AA award travel with BA Avios, and found that I could change the FF number from BA to AA either through a partner website (Royal Jordanian and Finnair used to work, not sure if they still do), or by calling in, although the agent was sometimes reluctant to do so since they imagined I had to keep the BA number on the reservation.
Does anyone know whether a similar process works for UA - either calling in or utilizing a partner website to edit the information?
Thanks!
In the past, I've had similar experience booking AA award travel with BA Avios, and found that I could change the FF number from BA to AA either through a partner website (Royal Jordanian and Finnair used to work, not sure if they still do), or by calling in, although the agent was sometimes reluctant to do so since they imagined I had to keep the BA number on the reservation.
Does anyone know whether a similar process works for UA - either calling in or utilizing a partner website to edit the information?
Thanks!
#1849
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
That's odd. It seems like one would never be able to use an award from Airline #1 while using Airline #2's FF info.
#1850
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I understand that it's easy from a technical standpoint; it just doesn't make a lot of sense from the airlines' perspective.
#1851
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Hopefully a simple question: I booked an award ticket on United using Avianca LifeMiles. I want my UA MP number on the flight to get Chase UA card benefits (priority boarding, etc - I don't have checked bags). The itinerary on UA's site allows me to edit my personal info, but not the FF number.
#1852
Join Date: Dec 2007
Posts: 173
Anyways, all I wanted to do was to see if someone knew whether and how it could be done. I've done it many times flying AA domestically on cheap BA Avios awards, but have never gotten a UA ticket using another airline's miles until now.
*** UPDATE ***
I may have answered my own question, and it may be simpler than I thought
The Avianca website allows me to change my frequent flyer number to the UA number, and when I checked back at United.com, the number was updated to my own UA number. Oddly, the "View Reservation" item still says "MileagePlus earnings: This traveler is earning miles with Avianca LifeMiles." but the "Edit Traveler" page shows my FF number as:
So we'll see what happens!
Last edited by WineCountryUA; Dec 5, 2017 at 1:24 pm Reason: merging consecutive posts / update by same member
#1853
Join Date: Apr 2017
Posts: 11
I recently paid for a L class trip and upgraded with cash for an economy plus seat. I just learned of status matching and was matched to platinum via my delta status. If I haven't flow yet, how can I get that cash back for the economy plus seat upgrade? now that it's free.
#1854
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Generally E+ fees are nonrefundable unless you cancel the flight (or UA is unable to provide the seat). You can try to ask an exception via the normal refund process.
#1855
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Refunds for Economy Plus purchases are processed automatically after scheduled departure in the event of flight cancellation or change to a different flight, when travel is completed in a standard United Economy seat, or when travel is completed in a seat of equal or greater value through the purchase of a premium cabin seating offer.
#1856
Join Date: Apr 2017
Programs: MileagePlus
Posts: 56
Hi,
I've never booked single PNR for multiple travelers.
1. What is the best procedure (same PNR? same ITIN? and how practically to do it), where me is Gold and the other one without status, and the target is of course to allow the +1 premier check in, boarding etc.?
2. Does the award miles and PQM accumulated on the single FF account assigned to the PNR, or it's per passenger?
Thanks,
I've never booked single PNR for multiple travelers.
1. What is the best procedure (same PNR? same ITIN? and how practically to do it), where me is Gold and the other one without status, and the target is of course to allow the +1 premier check in, boarding etc.?
2. Does the award miles and PQM accumulated on the single FF account assigned to the PNR, or it's per passenger?
Thanks,
#1857
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
To be on a single PNR, the itinerary (including routing, fare class, ...) has to be identical. If not, you will have to be separate PNRs.
If on a single PNR, the non-elites will have most of the same benefits as you have. Include bag waiver, premier access, boarding, .... And for Gold, you can guest one companion into E+ at booking.
The award miles(RDMs) and PQMs accumulated to the passenger if they have a UA MP account.
#1858
Join Date: Mar 2017
Posts: 1,727
Basic Economy UA booking for someone trying to earn miles on another *A carrier? If I am aiming to earn miles on another *A program on an UA Basic Economy fare, are there any adverse consequences that I should be aware of? Of course I know that there cannot be any advance seat reservations and no free checked baggage even if I am a *G member on the other carrier, but is there likely to be some unseen hazard that jeopardizes my mileage earning?
#1859
Join Date: Sep 2014
Posts: 2,531
https://www.united.com/web/en-US/con...c-economy.aspx
"You're not allowed a full-sized carry-on bag unless you're a ... Star Alliance™ Gold member."
"Basic Economy fares have the same checked baggage policies as standard Economy tickets."
#1860
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
UA's N fare class is non-mileage earning for many*A programs.