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Invitation to UA Private Event - Polaris Related

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Old Aug 9, 2016, 5:06 pm
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Last edit by: villox
FTers attending Polaris Events:

Chicago Willis Tower
November 15 2016
  1. goodeats21
  2. Cybertronic
  3. tcdtcd +1
  4. LASUA1K
  5. COSPILOT
  6. Milepig +1
  7. JDT1955 +1
  8. ORDOGG
  9. EWRFlyerAL
  10. villox+1



DEN:
Aug 11, 2016
  1. jjmoore + 1



EWR: (Terminal C, Premier Lobby)
Aug 18, 2016
  1. PsiFighter37 + 1
  2. Billiken. EXTRA TICKET AVAILABLE
  3. EWR764 +1
  4. jackexu
  5. micp3208 (might have an extra)
  6. awu25
  7. UASleeper
  8. AugustW
  9. Readog
  10. goldelite8


IAD - Dulles International Airport (Main Terminal, Ticket Lobby)
Aug 31, 2016
  1. FlyHighInTheSky +1
  2. Alpha Golf
  3. ChrisNY2 +1
  4. IADFlyer123 +1
  5. Portolan + 1
  6. mtbaker + 1
  7. BigBossman +1
  8. Robert +1
  9. thezipper
  10. BZRORG (might have a space open)
  11. thorpeflyer (has a space open)
  12. mh3265a +1
  13. euslaner + 1
  14. Taoyuan


IAH:
Sep 07, 2016
  1. kirkwoodj
  2. AndyInSaigon +1
  3. txaggiemiles
  4. aacharya (might have a space open)
    dmunz +1
  5. azj (may also have a +1 opening, depending on babysitter)

SFO - Dogpatch Studios / 991 Tennessee Street, San Francisco, CA 94107
Sept 27, 2016
  1. MatthewLAX
  2. goalie
  3. SF_DUKE
  4. Sykes
  5. Popoemt
  6. Pat89339
  7. dordal

Questions/Requests for Event Attendees

For those unable to attend, please post any questions you would like attendees to ask of UA staff at the various events. Attendees, please feel free to fill in your own answers/observations.

Hopefully this exercise will get the UA FT community up to speed on the product, and perhaps allow us to offer the company some actionable feedback before the Polaris rollout.


Originally Posted by tuolumne
My question would be relating to aircraft type and the requisite amount of dimensional variations.

I.e, do we have another situation wherein the 787 seat is going to be smaller in every dimension than the 777 seat a la AA's [Zodiac] Concept D seat, or CO's Super Diamond seat? If so, are they showing the 777 seat model at these events
Originally Posted by WormGod
1. I travel with my wife. Do any of the new seat configurations allow interaction (e.g. talking, sharing food)? Hard to tell from the United pics.
2. Does this mean that I will be able to enjoy the same meal in the lounge that I would have on the plane? Will I still be able to get a meal on the plane if I have one in the lounge (e.g. if I am rushed and cannot finish the meal before boarding)?
Observations

Originally Posted by jjmoore
The DEN event was actually quite nice. Enjoyed a glass of Pinot, which was actually very good. Nibbled on some of the cuisine as well, which was above average compared to past experience with UA. I wouldn't say great, but above par.

Here are a few notes to share after asking some questions to the staff that was present at the event:
  1. First and foremost, the seats are quite comfortable, and are more spacious (6'6") and private than current BF sCO seats. No more climbing over other pax to access the aisle!!!
  2. The inside seats are far more private than the outside seats. I do not like how the outside seats are nearly flush with the walkway. I would be concerned that people walking by may bump into my actual seat.
  3. The tray tables are sophisticated yet simple - they can be positioned to be completely available and still allow the pax to exit the seat to the aisle. They have a little flip slot for tablets to prop up. Very nice.
  4. There was not nearly enough knowledge among the staff about menus and meal choices on flights. They have not published any menus, and the only information being distributed is that there is a large variety of main course options, and the choices for a given flight will be seasonal, as well as route dependent.
  5. The memory foam pillow is fantastic - I can't wait to use this one.
  6. make-down bedding is available (comforter), but they were very direct in saying that there won't be enough to accommodate every Polaris seat on the plane. They will be first-come first-serve.
  7. I appreciate that I will be able to enjoy my meal in the Polaris lounge, and not have to worry about having to stay awake for the first 3 hours of a TATL / TPAC flight in order to get my meal. In-flight, there will be an open refreshment and snack bar for those that wish to dine / graze at will. There will be a "do not disturb" button that will notify the FA's to not bother.
  8. I got mixed responses on the route for the inaugural flight (some believe it will be a hub-hub, and a couple believed it would be EWR-TPAC. They all were consistent in saying that the inaugural 777-300 flight would occur sometime in December, as UA plans to take possession of the aircraft by Dec. 1. I hope for EWR-SFO.... wishful thinking. It will probably end up being some silly route like ORD-IAD... who knows?..
Originally Posted by Juventini
The other piece of info from United people tonight: They are planning to retrofit all 772ERs first, both sUA and sCO in two years and GF eventually will be gone.
Originally Posted by DEN
The seats were very interesting however. The center quad seats were fully functional and, although I felt a little claustrophobic, they were comfortable. It took a bit of time to understand the controls and where everything is. One set of two seats (everyone has isle access of course) seems to be a bit more confined due to the layout but I was told they are all the same size wise, it's just an optical thing. I think I'd have to actually fly in both to see if I preferred one or the other. The window seat display was roped off so it wasn't available to try but looked similar in size and functionality.

One question I did ask is if there is any in-seat storage during take off and landing and the answer was no. You could tuck away a phone or iPad probably, but not much else.

Equipment, food and amenities were all addressed, that just leaves the cabin crew. There is always room for improvement in this area with United.

I was told by one host that a Polaris Lounge was scheduled for DEN. Two further questioned hosts said there were no plans for a lounge in DEN, which makes more sense. The airports mentioned were EWR, ORD, SFO and IAH, but no time frame was offered.
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Invitation to UA Private Event - Polaris Related

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Old Aug 9, 2016, 4:30 pm
  #46  
 
Join Date: Oct 2006
Programs: UA Platinum, Marriott Platinum Premier
Posts: 83
I got in for EWR today. I may also have an extra as I'm not sure if my wife will be able to go or not.
Readog is offline  
Old Aug 9, 2016, 5:06 pm
  #47  
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Wiki created, feel free to add your handle!
kirkwoodj is offline  
Old Aug 9, 2016, 5:22 pm
  #48  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Nice! I thought it was invitation-only...just grabbed tickets to the EWR event! I hope they have seats around to try out
PsiFighter37 is offline  
Old Aug 9, 2016, 6:20 pm
  #49  
 
Join Date: Feb 2010
Programs: United MileagePlus Premier 1K and Star Alliance Gold
Posts: 64
If anyone has extra tickets or tickets that they can't use to Denver one please let me know, I would love to attend but it's sold out.
Solly223 is offline  
Old Aug 9, 2016, 6:50 pm
  #50  
 
Join Date: Nov 2014
Posts: 128
Those of you who have signed up -- did you receive some type of notice (email, etc.) with confirmation of your RSVP? I just signed up for IAH but received no confirmation other than the website which shows that I've signed up.
iflyabunch is offline  
Old Aug 9, 2016, 6:57 pm
  #51  
 
Join Date: Feb 2012
Location: DEN
Programs: UA MP Gold, 1MM, Global Entry
Posts: 470
Originally Posted by iflyabunch
Those of you who have signed up -- did you receive some type of notice (email, etc.) with confirmation of your RSVP? I just signed up for IAH but received no confirmation other than the website which shows that I've signed up.
yes, an email will follow to the account you named when you signed up for the auction and purchase results. It did take more than a few hours to show up...
azzurro is offline  
Old Aug 9, 2016, 7:16 pm
  #52  
 
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Attending EWR on 18-Aug

Coincidentally, I am connecting through EWR on 18-Aug.
Arrive 7:30 leave 9:00 pm

Last edited by Billiken; Aug 10, 2016 at 9:13 am
Billiken is offline  
Old Aug 9, 2016, 7:33 pm
  #53  
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Originally Posted by Billiken

Could somebody start a wiki so FTers could meet?
Created a couple hours ago

Last edited by WineCountryUA; Aug 9, 2016 at 9:46 pm Reason: snark unneeded
kirkwoodj is offline  
Old Aug 9, 2016, 8:00 pm
  #54  
 
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 729
Originally Posted by azzurro
yes, an email will follow to the account you named when you signed up for the auction and purchase results. It did take more than a few hours to show up...
My email showed up almost immediately at about 8am today, after reserving. I wonder if the system was overwhelmed as started slowing down.
txaggiemiles is offline  
Old Aug 9, 2016, 9:39 pm
  #55  
 
Join Date: Aug 1999
Location: Alexandria, VA, USA NW Platinum Elite Since 1999, United GoldMM, Hyatt Plat, SPG Gold, Hilton Gold, Hertz #1 Gold, IC Ambassador, Avis Chairman's
Posts: 7,445
Originally Posted by Alpha Golf
Thanks for the tip azzurro. Just signed up for IAD.

We should do a wiki on who's going to each maybe?
Let me know if you do... I got my tix, will be headed to IAD after work (Rosslyn area) if anyone needs a ride!
thezipper is offline  
Old Aug 9, 2016, 9:56 pm
  #56  
 
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,527
As an IAD 2MM who purchases 6+ UA stock biz fares a year, no invite....not shocked they screwed up yet again lol
ironmanjt is offline  
Old Aug 9, 2016, 10:05 pm
  #57  
formerly FrequentFlyKid
 
Join Date: Nov 2002
Location: Cleveland, Ohio
Programs: United Global Services, Marriott Bonvoy Ambassador, National Executive Elite
Posts: 981
Confirmed for Houston on September 7.
In The 216 is offline  
Old Aug 10, 2016, 12:18 am
  #58  
 
Join Date: Mar 2013
Location: SFO, ORD, IAD
Programs: UA Plat, AA Plat Pro, Hyatt Glob, Marriott Plat
Posts: 355
Originally Posted by ironmanjt
As an IAD 2MM who purchases 6+ UA stock biz fares a year, no invite....not shocked they screwed up yet again lol
If you follow this link you can sign up as a premier regardless of if you received an invitation. As of writing this, there are still 17 spots left for IAD.
blahmeh14 is offline  
Old Aug 10, 2016, 6:02 am
  #59  
 
Join Date: Apr 2013
Posts: 88
Originally Posted by blahmeh14
If you follow this link you can sign up as a premier regardless of if you received an invitation. As of writing this, there are still 17 spots left for IAD.
I think it's great United is doing this, by wow could they have proofed the copy at the link above before finalizing? They refer to the new business class as "Untied Polaris" and mention "Two tickets a private United Airlines event..." (missing the "to").
lenscap is offline  
Old Aug 10, 2016, 6:12 am
  #60  
 
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
aww crap i'm going to be in SF/LA on the dates for the EWR event.

and i'm guessing if there's an SFO/LAX event in the future, i'll likely be on the east coast for work then!
bob_the_d is offline  


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