FlyerTalk Forums Expert How-Tos and Guides
FTers attending Polaris Events:
Chicago Willis Tower November 15 2016
DEN: Aug 11, 2016
EWR: (Terminal C, Premier Lobby) Aug 18, 2016
IAD - Dulles International Airport (Main Terminal, Ticket Lobby) Aug 31, 2016
IAH: Sep 07, 2016
SFO - Dogpatch Studios / 991 Tennessee Street, San Francisco, CA 94107 Sept 27, 2016
Questions/Requests for Event Attendees For those unable to attend, please post any questions you would like attendees to ask of UA staff at the various events. Attendees, please feel free to fill in your own answers/observations. Hopefully this exercise will get the UA FT community up to speed on the product, and perhaps allow us to offer the company some actionable feedback before the Polaris rollout.
Originally Posted by tuolumne
(Post 27051273)
My question would be relating to aircraft type and the requisite amount of dimensional variations.
I.e, do we have another situation wherein the 787 seat is going to be smaller in every dimension than the 777 seat a la AA's [Zodiac] Concept D seat, or CO's Super Diamond seat? If so, are they showing the 777 seat model at these events
Originally Posted by WormGod
(Post 27079525)
1. I travel with my wife. Do any of the new seat configurations allow interaction (e.g. talking, sharing food)? Hard to tell from the United pics.
2. Does this mean that I will be able to enjoy the same meal in the lounge that I would have on the plane? Will I still be able to get a meal on the plane if I have one in the lounge (e.g. if I am rushed and cannot finish the meal before boarding)?
Originally Posted by jjmoore
(Post 27052459)
The DEN event was actually quite nice. Enjoyed a glass of Pinot, which was actually very good. Nibbled on some of the cuisine as well, which was above average compared to past experience with UA. I wouldn't say great, but above par.
Here are a few notes to share after asking some questions to the staff that was present at the event:
Originally Posted by Juventini
(Post 27052557)
The other piece of info from United people tonight: They are planning to retrofit all 772ERs first, both sUA and sCO in two years and GF eventually will be gone.
Originally Posted by DEN
(Post 27053782)
The seats were very interesting however. The center quad seats were fully functional and, although I felt a little claustrophobic, they were comfortable. It took a bit of time to understand the controls and where everything is. One set of two seats (everyone has isle access of course) seems to be a bit more confined due to the layout but I was told they are all the same size wise, it's just an optical thing. I think I'd have to actually fly in both to see if I preferred one or the other. The window seat display was roped off so it wasn't available to try but looked similar in size and functionality.
One question I did ask is if there is any in-seat storage during take off and landing and the answer was no. You could tuck away a phone or iPad probably, but not much else. Equipment, food and amenities were all addressed, that just leaves the cabin crew. There is always room for improvement in this area with United. I was told by one host that a Polaris Lounge was scheduled for DEN. Two further questioned hosts said there were no plans for a lounge in DEN, which makes more sense. The airports mentioned were EWR, ORD, SFO and IAH, but no time frame was offered. |
All times are GMT -6. The time now is 9:15 am. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.