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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   Functionality issues/questions with "New" (Fall 2015) United.com (https://www.flyertalk.com/forum/united-airlines-mileageplus/1758131-functionality-issues-questions-new-fall-2015-united-com.html)

mh3265a Aug 6, 2015 5:10 am

I've submitted this feedback via the "feedback" link on beta.united.com but hoping that the new website will retain the government fare booking capability. That is one of the capabilities that makes United stronger than ANY of its competitors.

sbm12 Aug 6, 2015 6:15 am


Originally Posted by chitownflyer (Post 25228298)
When I first viewed the beta site, it made mention that one could check a box to search for available upgrades, and the upgrade confirmability would be displayed in the search results. On the updated website, the upgrade confirmation is not displayed. Why is this feature not visible or why has it been removed?

Should be available via the full search options page at https://www.united.com/ual/en/us/fli.../book-a-flight.

skimple Aug 6, 2015 6:35 am


Originally Posted by sbm12 (Post 25225400)
That's my Expert Mode+ script. It was working before but definitely looks to be messed up now. I'm taking a look.

ETA: Pull v7.2.0 from the Chrome store or the direct download link; it fixes the loop bug.

Thanks! I didn't want to "call you out" in this thread. Its a great script and I really appreciate all the work you put into it. Will download the new version!

^^

skimple Aug 6, 2015 6:56 am


Originally Posted by skimple (Post 25229701)
Thanks! I didn't want to "call you out" in this thread. Its a great script and I really appreciate all the work you put into it. Will download the new version!

^^

Gah. Still seeing some glitch. Only shows fare classes that were hgihlighted in red before. By design?


Old site:

http://i.imgur.com/GbnZEt0.jpg

Beta site:

http://i.imgur.com/KwNxLy6.jpg

FlyHighInTheSky Aug 6, 2015 7:37 am


Originally Posted by skimple (Post 25229851)
Gah. Still seeing some glitch. Only shows fare classes that were hgihlighted in red before. By design?...

Works for me:

http://puu.sh/jrvDc/478f53c7c6.png

gobluetwo Aug 6, 2015 7:47 am


Originally Posted by Emma1420 (Post 25227503)
I can't speak to the functionality, aside from the fact that it doesn't seem any easier to use than the current site, but the design seems dated. And more critically aside from the color scheme looks very similar to Deltas website. The design is better than the current design, but the current design looks like something that was designed in the 90s.

I'm no web designer by any stretch of the imagination, but I don't recall ANY website from the 90's resembling the UA beta site. My recollection of the 90's is that sites were pretty text heavy, ubiquitous side and top menu bars, generally busy to look at with tons of content.

EDIT: I think I misunderstood your post. You're referring to the current, not beta, site looking like it's from the 90's. I'd argue early 2000's, but yeah, dated. ;)

KPHX Aug 6, 2015 7:56 am

Still can't book legs split economy/business cabins. Very disappointing. No chance in hell seeing that feature come back, is there? Believe it or not, it was a key selling point for UA, at least for me.

drowelf Aug 6, 2015 7:58 am


Originally Posted by sbm12 (Post 25225400)
That's my Expert Mode+ script. It was working before but definitely looks to be messed up now. I'm taking a look.

ETA: Pull v7.2.0 from the Chrome store or the direct download link; it fixes the loop bug.

Is this bug the one where it keep adding lines about the fare buckets? I was on the beta site this weekend and when I used it, the screen just kept growing with the fare bucket information lines just adding and adding.

LASUA1K Aug 6, 2015 8:01 am


Originally Posted by KPHX (Post 25230127)
Still can't book legs split economy/business cabins. Very disappointing. No chance in hell seeing that feature come back, is there? Believe it or not, it was a key selling point for UA, at least for me.

I use that feature too. Hopefully it comes back.

bmwe92fan Aug 6, 2015 8:01 am


Originally Posted by KPHX (Post 25230127)
Still can't book legs split economy/business cabins. Very disappointing. No chance in hell seeing that feature come back, is there? Believe it or not, it was a key selling point for UA, at least for me.

+1 - nearly every ticket I booked was like this.... If google flights ever figures out how to offer different cabins per segment the usefulness of UA.com is gone....

milepig Aug 6, 2015 8:02 am

It would be really nice if the App and the website gave the same results.

Last night I was booking ORD-SJO-PTY-ORD.

The app found better flights - a route for PTY-SJO-ORD getting home 4-5 hours earlier while the website wouldn't pull it up anything other than PTY-IAH/EWR/DEN-ORD. But the App wouldn't let me choose seats. Finally booked through the App anyway, and then went to the website where I was able to choose seats. Stupid.

bmwe92fan Aug 6, 2015 8:06 am


Originally Posted by milepig (Post 25230166)
It would be really nice if the App and the website gave the same results.

Last night I was booking ORD-SJO-PTY-ORD.

The app found better flights - a route for PTY-SJO-ORD getting home 4-5 hours earlier while the website wouldn't pull it up anything other than PTY-IAH/EWR/DEN-ORD. But the App wouldn't let me choose seats. Finally booked through the App anyway, and then went to the website where I was able to choose seats. Stupid.

OMG yes - this is exactly what I have experienced MANY times - the inconsistency between the two is infuriating.... Something so simple shouldn't be so hard....

ctownflyer Aug 6, 2015 8:30 am


Originally Posted by jaymar01 (Post 25226092)
Dan's Deals is not a fan of the "upgraded" United.com site.

http://www.dansdeals.com/archives/71554

I don't understand why more Flyertalkers and bloggers aren't up in arms over the loss of the nonstop award calendar from the old site to the new site.

I find it dead useful in piecing together award flights. It's a massive step backwards IMHO.

sbm12 Aug 6, 2015 9:09 am


Originally Posted by skimple (Post 25229701)
Thanks! I didn't want to "call you out" in this thread.

If no one tells me it is broken I cannot fix it. :-:


Originally Posted by skimple (Post 25229851)
Gah. Still seeing some glitch. Only shows fare classes that were hgihlighted in red before. By design?

Yup...that's by design. You can still expand to get the regular expert mode view (click on "Details") but it will only show the "Special" buckets in the collapsed view. We should probably take this discussion to the thread about browser extensions so as to not completely derail this one.

Bonehead Aug 6, 2015 10:31 am


Originally Posted by KPHX (Post 25230127)
Still can't book legs split economy/business cabins. Very disappointing. No chance in hell seeing that feature come back, is there? Believe it or not, it was a key selling point for UA, at least for me.

Do you mean (for example) Y outbound and F return on a RT (which is easily doable simply by selecting the appropriate flight/fare type)? Sounds like you might be referring to legs like the individual segments SFO-ORD-BOS...not sure.


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