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Next steps for the new united.com
Will the new site have ability to reinstate cash+miles redemptions? The UAUA website had this.
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Originally Posted by UA Beta Insider
(Post 25225049)
Beta was a new approach for us as an organization Cheers. |
Originally Posted by uastarflyer
(Post 25226406)
Will the new site have ability to reinstate cash+miles redemptions? The UAUA website had this.
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Originally Posted by goodeats21
(Post 25226064)
Bummed to see this getting rolled out.
I will have to spend some more time poking around, but the little bit I have experienced of the new site left me underwhelmed. |
Is anyone else getting the issue when you use the iPhone app where you go to book a reservation and when you choose the outbound date field (to change it), it highlights the return date field (without you seeing it)? You basically have to go to the field twice to get it to populate.
If there was a way to take video of your iPhone screen while using the app, that would be awesome. |
Originally Posted by zrs70
(Post 25225261)
Do others have a problem when using UAL.com on their iPhones (when trying to access the full site, not the iPhone app) - that the mobile site comes up in very small font (without the ability to "zoom" it larger?)
I understand the issue about defaulting to the mobile app. That's not what I am addressing.... It's that for some reason, the mobile app comes up in very small type - and it's difficult to press any link. |
New site not working for me. I'm stuck in an endless loop of "session time out" --> "start over" --> "session time out" --> "start over"
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Thank you Mr. One PERCENTER
Originally Posted by johnden
(Post 25226294)
A few thoughts:
1) Looks better. The old site was 2000ish. 2) More or less the same as the old. 3) Harder to find saver Y, which is a good thing. Too many CC junkies with miles to burn. Better to obscure it and save some inventory through less redemptions. Also an easier prelude to dynamic pricing. 4) Less travel agent features for ticket building. I suspect this is a fair trade off, most people are buying a simple RT and will Be confused by too many options. Less likely to have bugs too. With more flyers being less experienced, and this trend likely to continue, seems a prudent move. Simplicity in this case is a better product overall. |
The app is lacking the ability to enter a discount code
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Originally Posted by EAA795
(Post 25226890)
New site not working for me. I'm stuck in an endless loop of "session time out" --> "start over" --> "session time out" --> "start over"
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Premium cabin meal choice (like AA has) would be a welcome function...
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There should be a more visible (continuous at the top) link to log out of your account.
After I had taken a look at my itineraries, I had to re-expand the account summary square to find the log out link. |
I can't speak to the functionality, aside from the fact that it doesn't seem any easier to use than the current site, but the design seems dated. And more critically aside from the color scheme looks very similar to Deltas website. The design is better than the current design, but the current design looks like something that was designed in the 90s.
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For those with useful suggestions, you'll probably get more traction using the "Site Feedback" tab which appears on each page of the beta site. That goes to the software developers and it's where many of the improvements cited in the OP came from. I really doubt they will be swept up from this thread.
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When I first viewed the beta site, it made mention that one could check a box to search for available upgrades, and the upgrade confirmability would be displayed in the search results. On the updated website, the upgrade confirmation is not displayed. Why is this feature not visible or why has it been removed?
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