Sep 11, 2016, 10:26 am
Last edit by: WineCountryUA
11 Feb 2019
" Dies ist von dem gebuchten Tarif unabhängig. " ==> "This is independent of the booked tariff (fare)"
older wording
Information for passengers departing with Eurowings:
- Passengers who have booked a SMART or BEST fare and who have a Miles & More HON Circle Member or Senator card have access to Lufthansa Senator and Business Lounges on the day of their departure.
- Passengers who have booked a SMART fare and who have a Miles & More Frequent Traveller card have access to Lufthansa Business Lounges on the day of their departure.
- Passengers who have booked a BEST fare have access to Lufthansa Business Lounges on the day of their departure.
- Passengers who have a Star Alliance Gold card only have access to Lufthansa’s Senator and Business Lounges if they are customers of United Airlines (UA) or All Nippon Airways (NH).
The german version of the Lufthansa website clearly says that no fare restriction apply.
lufthansa.com/de/de/loungetypen-und-zugang
lufthansa.com/de/de/loungetypen-und-zugang
Gäste, die eine Star Alliance Gold Card besitzen, haben nur dann Zugang zu den Senator und Business Lounges der Lufthansa, wenn sie Kunden der Fluggesellschaften United Airlines (UA) und All Nippon Airways (NH) sind. Dies ist von dem gebuchten Tarif unabhängig.
older wording
[LH Lounge access] Advice for passengers who are departing with Eurowings:
- Passengers have free access to the Lufthansa Senator and Business Lounges in Germany provided they have a Miles & More HON Circle Member or Senator Card.
- Passengers who have booked the Eurowings BEST fare and Frequent Travellers who have booked the SMART fare are entitled to use the Lufthansa Business Lounges on the day of their flight.
- Passengers who have a Star Alliance Gold Card, however, do not have access to the Lufthansa Lounges. Exceptions to this are the Star Alliance Gold Card customers of the airlines United Airlines (UA) and All Nippon Airways (NH), who receive access to Lufthansa’s Senator and Business Lounges.
- Not confirmed, but plausible: Rules will change from March 26, 2017:
Access to LH Lounge is only possible when departing on a SMART or BEST fare. BASIC fare does not entitle to lounge access.
Does UA *G get lounge access when flying Eurowings?
Jun 21, 2019, 8:00 am
#196
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
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Your first sentence is correct. Both the German and English statements on the website are correct (and identical) but the use of the words Kunde and customer is misleading in both. It should be made clear, in that case, that the cards were issues by MileagePlus, etc. But another interpretation isn't really possible since in this case you are a EW customer in the ticket sense.
Knowing the way LH operates in general, the policy as worded today seems like it will continue to cause problems.
Jun 27, 2019, 6:47 am
#198
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 421
Jun 27, 2019, 7:10 am
#199
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Jun 27, 2019, 7:14 am
#200
Join Date: Jan 2016
Location: Germany
Programs: UA 1K
Posts: 421
"Premier Gold, Platinum and 1K®: members are eligible for priority check-in and boarding where available"
However when I first experienced EW boarding groups on my BP in April, it was not yet the case.
Jun 27, 2019, 7:44 am
#201
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Join Date: Jun 2005
Posts: 57,713
As luggage is usually cheaper than Smart-fare it would be interesting to know, whether UA *G are entitled to Group 1 Boarding now. According to UA website they should:
"Premier Gold, Platinum and 1K®: members are eligible for priority check-in and boarding where available"
However when I first experienced EW boarding groups on my BP in April, it was not yet the case.
"Premier Gold, Platinum and 1K®: members are eligible for priority check-in and boarding where available"
However when I first experienced EW boarding groups on my BP in April, it was not yet the case.
Jul 3, 2019, 8:19 am
#206
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,439
Given the summer holiday season I'll just spend the $15 on paid fast track so I don't have to worry about it. And then see if they'll let us into the Senator lounge without a fuss.
Jul 3, 2019, 9:21 am
#207
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Can’t wait until LH puts away its Eurowings game, but I am definitely not eager to see what else LH may try to cut back on when it comes to partner *Gs (from beyond the LH program group) flying LH.
Jul 3, 2019, 5:50 pm
#208
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what's the cutback here? You still earn PQM, get lounge access and so on. In-flight experience is decent. What's the concern?
Jul 3, 2019, 11:20 pm
#209
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