Gate Check with fee for excess carry-ons coming [UNCONFIRMED]
#16
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#17
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#18
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Gate check will now require payment of the appropriate checked bag fee for a given passenger. Bag tag printers are being installed at gates to speed the process. If you manage to get an oversize carry on or in excess of the 2 permitted, be ready to be required to gate check in order to board AND pay the checked bag fee applicable to your frequent flyer status
Although there's certainly a small number of people who try and skirt the system by bring larger bags to the gate and then gate checking them for free, is this really a big enough problem that it's going to make much of a difference? There's no way they can charge for correctly-sized gate-checked bags (ie, those that end up getting checked because the overheads are full), so this can only be for the excessive number/size cases.
#19
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Gate Check with fee for excess carry-ons coming [UNCONFIRMED]
Have no problem with this and this should be the norm for all carriers. I've seen a fair share of oversize bags, as well as people bringing on too many. Not sure what else besides making people pay will stop it, since many people don't like listening to the rules, except as they want define them.
I've said this in other carry on bag threads, but those with bags that don't comply with carry on size and bring them to the gate expecting to board with them, or have it gate checked for free, should be charged the applicable checked bag fee, plus a penalty fee. Those with carry on size, but where there is no room anymore, should continue to check for free.
As for the system not taking the GAs from the boarding process, could do this: announce within 15 minutes of boarding time that anyone with bags not carry on size can come up to the podium to have them checked at applicable rates. Anyone with oversize bags at the boarding cutoffs are not considered at the gate ready to board, and per the COC, can be offloaded and treated as missing the boarding cutoff. Perhaps there's a phase in period of a couple of months leading up to this to give people time to get used to it - get a warning first I guess. Harsh...a bit, perhaps. But certainly fair.
I've said this in other carry on bag threads, but those with bags that don't comply with carry on size and bring them to the gate expecting to board with them, or have it gate checked for free, should be charged the applicable checked bag fee, plus a penalty fee. Those with carry on size, but where there is no room anymore, should continue to check for free.
As for the system not taking the GAs from the boarding process, could do this: announce within 15 minutes of boarding time that anyone with bags not carry on size can come up to the podium to have them checked at applicable rates. Anyone with oversize bags at the boarding cutoffs are not considered at the gate ready to board, and per the COC, can be offloaded and treated as missing the boarding cutoff. Perhaps there's a phase in period of a couple of months leading up to this to give people time to get used to it - get a warning first I guess. Harsh...a bit, perhaps. But certainly fair.
#20
Join Date: Jul 2012
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My last flight out of SFO was two weeks ago and they (not sure if it was TSA or UA employees, didn't check) were actually making passengers put their bags in the sizers before security if they seemed to be oversized.
#21
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1. Good on UA. Most of the system has had these printers for quite some time. They are routinely used, just no fees collected.
2. Key is to have the agent handling the scammers off to the side so that the scammers have to step out of line. No reason to delay the push. If they aren't onboard, that's their tough.
3. Why grant status, CC and other waivers? If you can't follow the rules, why not simply assess the bag fees applicable to the class of service and give the DYKWIA's even more reason to check at the counter?
I'd be just as happy if UA didn't collect the fee at the gate, but used a colored tag which directed to the bag to the baggage office at the destination. Let the scammers pony up after waiting in line.
2. Key is to have the agent handling the scammers off to the side so that the scammers have to step out of line. No reason to delay the push. If they aren't onboard, that's their tough.
3. Why grant status, CC and other waivers? If you can't follow the rules, why not simply assess the bag fees applicable to the class of service and give the DYKWIA's even more reason to check at the counter?
I'd be just as happy if UA didn't collect the fee at the gate, but used a colored tag which directed to the bag to the baggage office at the destination. Let the scammers pony up after waiting in line.
#23
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Ignoring the fact that they almost certainly don't have the facilities to do that at most airports (especially where their baggage services are outsourced), it is likely illegal for them to withhold a persons property in such a way.
#24
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Happy Days - Happy Days
Both my small roller and backpack fit easily in the UA and DL carry on. I can put either in the overhead of a CRJ. That being said, I do check one when flying a CRJ out of courtesy. I suspect there will be a TON of heartache at first.
Both my small roller and backpack fit easily in the UA and DL carry on. I can put either in the overhead of a CRJ. That being said, I do check one when flying a CRJ out of courtesy. I suspect there will be a TON of heartache at first.
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#26
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Maybe things will slow down a bit at first. But once people get used to how it's gonna be going forward, they'll just check their bags ahead of time. Actually, thinking about this a little more, what they ought to do is charge *more* to check your bag at the gate than at the normal bag-check area, to really discourage taking your chances at the gate.
#27
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#28
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I don't understand how this would do anything but increase revenue for UA. I see tons of kettles with huge carry-on bags every day not realize that gate-check is free, and immediately offer up their bags for gate-check once they realize it is free. If they start charging for gate-check, they will try harder to hide the fact that their bag is oversize to not pay the bag check fee, leading to more oversize bags in the OH bins. Additionally, gate check is being offered for free right now yet people are still taking oversized bags on board, thus I would imagine that the people doing so don't want their bags checked free or not; perhaps improving baggage reliability would do more for solving the OH bin problem than this. I'm always happy to check on AS because I know the bags will come out in 20 minutes.
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#30
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As for the system not taking the GAs from the boarding process, could do this: announce within 15 minutes of boarding time that anyone with bags not carry on size can come up to the podium to have them checked at applicable rates. Anyone with oversize bags at the boarding cutoffs are not considered at the gate ready to board, and per the COC, can be offloaded and treated as missing the boarding cutoff. Perhaps there's a phase in period of a couple of months leading up to this to give people time to get used to it - get a warning first I guess. Harsh...a bit, perhaps. But certainly fair.