lincolnjkc

In a change that happened while I was sleeping and wouldn't have noticed except for the text messages:

At 2:32 AM (Eastern):
Then at 7:35 AM:
So it seems for about 5 hours the AC type was different (772?) and then it got swung back to a 764 and mercifully UA's automation managed to keep me in the same seat throughout (now if only PP would clear... not holding out much hope but J and Y ae both showing as full with me as #4 on the list and ~6 J seats unassigned... but that's a different thread)

FLYMSY

I received a phone call and we came to a very satisfactory resolution. Wife didn’t get her original seat back, but it was close enough. I felt it was great customer service. Before anyone asks: No compensation was involved (I didn’t ask, didn’t care), only a seat change. Was told that this type of situation was going to be looked into to try to prevent it in the future. Time will tell.

fumje

Got moved 1A to 1F on an A319 some time between evening before and midmorning day of (flight yesterday). Got notice from my phone's wallet that my seat had changed, but it was disconnected overnight so I'm not sure when exactly was I moved.

On board there is a couple taking up 1AB. Clearly someone is empowered to do these things. 🙄

jsloan

Got my karma today for pointing out that seat assignments are never guaranteed.

im flying AA, not UA, but the exit row seat that I had at the start of the 40-minute security line turned into a E- middle when I got to the gate, 17 minutes prior to scheduled departure. Then, they lied to me about the reason, and then told me I’d never had an exit row seat in the first place. (??? I have my boarding pass in my hand, lady). They acted like they were doing me a huge favor by giving me an E- window instead, and since AA’s app is so inferior to UA’s, I wasn’t even able to pull up the seat map and try to improve my lot.

So, (a) it’s worse when it happens to you and (b) the grass isn’t greener.

DELee

Did you do a looksee to whom the seat went?

David

jsloan

Guy traveling alone in his mid-thirties; didn’t seem to be an employee or anything. Maybe he was the person they moved to make room for somebody else trying to be seated together or something.

I was really angry, but then I thought back on this thread, and the one about the guy trying to reclaim his old seat for his wife, and thought, “this is what I get.”

txaggiemiles

Never had this text before:

We had to change the aircraft type or seating configuration for your August 11 flight to El Paso (ELP). Because of the switch, you have a new seat assignment. We've done our best to keep your original preference and you can also check for a new seat using the link below.

Traveler: txaggiemiles
Confirmation number: XXXXXX

Old Seat: 12C (United Economy Plus Exit Aisle)
New Seat: 13C (United Economy Plus Exit Aisle)


Love this if it’s new and reliable!

Repooc17

I get this update all the time, on 752. It usually change to slimline closer to departure. Why not display 752 slimline seat map from the beginning? Most of them have now been retrofitted to slimline. So frustrating!

trazerr

My March 2024 flight EWR-AMS slightly changed departure time (maybe 15mins). Same planes just departure pushed.

I happened to check the seat map after accepting the departure time change and noticed that one of my two buddies were no longer sitting in the group... Hmmm texted them both and they sent screen shots showing their seats have not changed (booked in May 2023). However, one had not accepted the new departure time. Even though it still showed his same seat as soon as he accepted it moved him out to the seat next to his original one. This is why my seat map showed him moved.

He immediately picked his old seat so that we were back together again. I guess we will have to keep an eye on our seats until we fly next March...

IAH-OIL-TRASH

If the slimline version has more seats, UA probably wants to show the version with fewer seats in case there’s a swap (my guess).

RobOnLI

Woke up this morning to two seat change emails for the same flight which tells me they did an equipment swap and then back to the original. I moved from 21F to 21A and then 21A to 21F again. Still an A320 for my flight.

-RM

lincolnjkc

​​​​​​flightstats.com is pretty good about showing all of the history for a flight, including tail swaps, for flights in a 2-3 day window of today of you're curious... but I'd almost put money on it.
​​​

canadiancow

If the emails are standard now, that's great.

Though you got your original seat back, which is even better.

Nothing like getting moved from 1AB on one of the 2-4-2 777s and not finding out until you're in the UC that:
1. We weren't beside each other any more, and
2. One of us was in a middle seat between two strangers

Doppy

Had a random change on the outbound of a roundtrip with another, non-status, pax on the record. I lost my exit row seat and was moved to the bulkhead, while they remained in the original exit row seat. My original seat is now booked.

It's a short hop in a RJ so I can't imagine there were any intentional shenanigans, but still strange. No seat change notification.

Kacee

I was changed from 2B to 4E on a 738, splitting from my partner, shortly before departure from PHX. Went to the gate ready to complain about random UA seat changes, only to be told that 2B was inop. Amazingly, 4F was open, and GA was able to reassign my partner from 2A. The lucky guy who took 2A wound up flying next to an empty seat.