Jan 4, 2014, 7:23 am
Last edit by: FlyinHawaiian
Having difficulty in reaching an agent?
As long as you entered you MP account, any reservation phone number will route you based on your elite status. try this
United Premier Phone Number
Jan 2, 2014, 8:51 pm
#46
Join Date: Mar 2013
Location: EWR
Programs: Marriott Plat, UA GS, Hertz Plat
Posts: 7
How to register your phone to be recognized when you call
On your web profile (MP Account>Edit Profile) enter your cell number and home number and Skype number etc. So when you call (assuming you don't use blocking CALL ID Mechanism on any of your phones!) the system recognizes you spells your first name if you say yes you will be transferred to the correct desk (your profile is guiding the status - so if your profile is not updated with your latest status then it won't help).
For the person who started this thread - go to MP Account Profile and use Print card the number associated with your card status will show up on the card print (you don't actually have to print card).
Finally recommendation for all over Gold Status is use the smart phone app (don't know anybody who doesn't use a smartphone these days) the the app allows card in wallet has phone numbers and allows all changes etc. that way only members requiring special attention can get phone help let's all do this so that Jeff is able to reduce agents and manage costs and hopefully not undervalue the over-entitled us!
For the person who started this thread - go to MP Account Profile and use Print card the number associated with your card status will show up on the card print (you don't actually have to print card).
Finally recommendation for all over Gold Status is use the smart phone app (don't know anybody who doesn't use a smartphone these days) the the app allows card in wallet has phone numbers and allows all changes etc. that way only members requiring special attention can get phone help let's all do this so that Jeff is able to reduce agents and manage costs and hopefully not undervalue the over-entitled us!
Jan 2, 2014, 9:00 pm
#47
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
since the OP posted in 2012 they will likley miss the hint.
believe this is present only in the iPhone app
Jan 2, 2014, 9:34 pm
#48
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,195
On your web profile (MP Account>Edit Profile) enter your cell number and home number and Skype number etc. So when you call (assuming you don't use blocking CALL ID Mechanism on any of your phones!) the system recognizes you spells your first name if you say yes you will be transferred to the correct desk (your profile is guiding the status - so if your profile is not updated with your latest status then it won't help).
Jan 2, 2014, 9:45 pm
#49
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
Jan 2, 2014, 9:53 pm
#50
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
You probably accidentally said "no" once and are therefore doomed forever.
Jan 2, 2014, 10:12 pm
#51
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,930
Jan 2, 2014, 11:29 pm
#53
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,195
Jan 3, 2014, 8:15 am
#56
Join Date: Sep 2011
Location: SFO
Programs: UA Plat
Posts: 86
I have both my cell and Google voice number entered into my MP account info, so when I call from Gmail, it recognizes me. It is free to get a Google voice number, and whenever you call anybody from Gmail, it will appear as the same number on their caller ID.
Jan 4, 2014, 12:19 am
#57
Join Date: Dec 2012
Location: Appleton, WI
Posts: 78
United Premier Phone Number
Hey guys,
My flight with United going to ORD tomorrow is cancelled and I've been waiting on the phone for over one hour to speak to someone. I just remembered that I recently become a silver premiere member and want to call the premier line, but having recently gotten my silver status, I don't have my card yet @_@ Can someone PM or email me the phone number? My email is [removed] http://www.flyertalk.com/help/rules.php#q68
Thank you!
My flight with United going to ORD tomorrow is cancelled and I've been waiting on the phone for over one hour to speak to someone. I just remembered that I recently become a silver premiere member and want to call the premier line, but having recently gotten my silver status, I don't have my card yet @_@ Can someone PM or email me the phone number? My email is [removed] http://www.flyertalk.com/help/rules.php#q68
Thank you!
Last edited by FlyinHawaiian; Jan 4, 2014 at 7:21 am
Jan 4, 2014, 12:26 am
#58
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
BTW, it is best not make your email public on a public internet forum. Use the forum's messaging system.
try this
Last edited by FlyinHawaiian; Jan 4, 2014 at 7:24 am Reason: merge
