May 3, 2014, 8:59 am
Last edit by: WineCountryUA
A new thread has been started for 2015; please see: Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]
______________________________________
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
1) Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
2) Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
______________________________________
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
These are the two rules for this thread:
1) Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
2) Any member who can post a constructive, patient answer is welcome to reply.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2014 Thread]...
Dec 28, 2014, 1:27 pm
#3931
Join Date: Jun 2012
Posts: 250
All paid fares (and some award tickets) for elites are eligible on CPU flights. CPU flights are route dependent, see the table on Upgrades overview for what flights are CPU eligible.
Dec 28, 2014, 1:32 pm
#3932
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,886
I understand that all paid fares are eligible on CPU flights. But why do some have a special icon that says "CPU eligible" that denotes that you are eligible to get upgraded 48 hours in advance (as a Gold) versus what I believe to be only day of uprades for other tickets/fares??
- it is not an CPU eligible route (see referenced table)
- http://www.flyertalk.com/forum/unite...rade-icon.html (a problem that seems to come and go randomly and appears not to effect the actual upgrades)
Dec 28, 2014, 1:46 pm
#3933
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,563
I understand that all paid fares are eligible on CPU flights. But why do some have a special icon that says "CPU eligible" that denotes that you are eligible to get upgraded 48 hours in advance (as a Gold) versus what I believe to be only day of uprades for other tickets/fares??
Dec 28, 2014, 7:08 pm
#3934
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Dec 28, 2014, 7:28 pm
#3935
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,886
I do not believe this is correct. Reading the fee chart (http://www.united.com/web/en-US/cont...ticketing.aspx) suggests it is a $75/ticket fee to change booked cabin, even outside of 21 days.
http://www.flyertalk.com/forum/unite...-footnote.html
and http://www.flyertalk.com/forum/unite...award-fee.html
and http://www.flyertalk.com/forum/unite...questions.html
suggest many/most are not being charged.
Dec 29, 2014, 1:20 am
#3936
Join Date: Jun 2011
Location: Norn Iron
Posts: 247
Help understanding MileagePlus please.
I have about 36k and my wife has 50k miles, we would be interested in using them to book a hotel in Orlando in 2015. I have contacted UA and been told that there is no way to make 1 booking using all the miles. I thought OK (well not really but what can I do!) I'll make 2 bookings one for 3 nights and one for 2 nights, using my wife's account I tried to make a 3 night booking and got the message that 50000 was not enough to make a booking costing 39000 miles. I am in the UK, am I not entitled to make hotel bookings using miles?
Thanks
I have about 36k and my wife has 50k miles, we would be interested in using them to book a hotel in Orlando in 2015. I have contacted UA and been told that there is no way to make 1 booking using all the miles. I thought OK (well not really but what can I do!) I'll make 2 bookings one for 3 nights and one for 2 nights, using my wife's account I tried to make a 3 night booking and got the message that 50000 was not enough to make a booking costing 39000 miles. I am in the UK, am I not entitled to make hotel bookings using miles?
Thanks
Dec 29, 2014, 1:31 am
#3937
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,886
... I have about 36k and my wife has 50k miles, we would be interested in using them to book a hotel in Orlando in 2015. I have contacted UA and been told that there is no way to make 1 booking using all the miles. I thought OK (well not really but what can I do!) I'll make 2 bookings one for 3 nights and one for 2 nights, using my wife's account I tried to make a 3 night booking and got the message that 50000 was not enough to make a booking costing 39000 miles. I am in the UK, am I not entitled to make hotel bookings using miles? ....
Hotel Awards are available to a member who is both (a) a resident of one of the following countries and (b) a Premier member, a United MileagePlus co-branded Cardmember (domestic or international) or select general members. Eligibility is at the discretion of MileagePlus and may change at any time without notice. Each member must have sufficient MileagePlus miles in his or her account to complete the miles portion of his or her transaction.
Dec 29, 2014, 9:53 am
#3938
Join Date: Dec 2014
Posts: 5
There was my impression but recent discussion in
http://www.flyertalk.com/forum/unite...-footnote.html
and http://www.flyertalk.com/forum/unite...award-fee.html
and http://www.flyertalk.com/forum/unite...questions.html
suggest many/most are not being charged.
http://www.flyertalk.com/forum/unite...-footnote.html
and http://www.flyertalk.com/forum/unite...award-fee.html
and http://www.flyertalk.com/forum/unite...questions.html
suggest many/most are not being charged.
Dec 29, 2014, 4:21 pm
#3939
Join Date: Jul 2007
Location: CPH
Programs: EBD, AB OWS (Gold)
Posts: 459
I have a ticket cph-txl-fra-iah-ord-iah-fra-ham-cph in P class, purchased in September that went INVOL in October due to an impossible connection. I called and got it fixed, but lost a segment (txl). Can I get it cancelled without a change fee?
Dec 29, 2014, 6:10 pm
#3940
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,886
You called and rescheduled.
Now you want to use the original schedule change as a reason for a free cancellation?
And you have not flown any part of the trip yet.
Is that correct?
Given you accepted the reschedule, your bargaining position is weak. Further weakening your position, unless TXL was a stop or the departure - arrival time are significantly changed, the re-routing is not really an impediment to the trip.
So you can try and might find a willing agent but your grounds for a free cancellation needs a better case to be successful IMO.
Dec 29, 2014, 7:21 pm
#3941
Join Date: Jan 2014
Posts: 9
United Lounges what rules?
First time using this forum so not at all familiar with it. Flying United Business class On Wednesday using award points to Buenos Aires. What is the lounge policy. It seems when reading there are two levels of lounges. Is that right? We have a five hour layover and really need a good lounge being seniors is sometimes not conducive to a long layover.
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
Dec 29, 2014, 7:34 pm
#3942
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,520
First time using this forum so not at all familiar with it. Flying United Business class On Wednesday using award points to Buenos Aires. What is the lounge policy. It seems when reading there are two levels of lounges. Is that right? We have a five hour layover and really need a good lounge being seniors is sometimes not conducive to a long layover.
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
The likelihood you would be downgraded is very very small.
Enjoy your trip to Buenos Aires!
Dec 30, 2014, 1:38 pm
#3943
Join Date: Sep 2010
Location: Houston
Programs: United Platinum, Chase Presidential Plus
Posts: 299
First time using this forum so not at all familiar with it. Flying United Business class On Wednesday using award points to Buenos Aires. What is the lounge policy. It seems when reading there are two levels of lounges. Is that right? We have a five hour layover and really need a good lounge being seniors is sometimes not conducive to a long layover.
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
Where are lounges for Buenos Aires flights in Houston.
Also are they likely to downgrade us. I read that somewhere. I figure maybe they downgrade people using poings...Thanks for any and all help.
two really senior seniors. :-)
PLEASE REPLY..
Dec 31, 2014, 9:17 am
#3944
Join Date: Jul 2014
Location: USA
Programs: UA, Marriott, Hilton
Posts: 91
So ive made 1k this year and want to try out the GPUs. But seems that I have to use a certain fareclass (eg: W). That would bring my itinerary up about $600... which is like a 80% increase. Am I missing something here??? or is the GPU just really a scam to get you to spend more!?!?!
Dec 31, 2014, 9:29 am
#3945
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,150