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A new thread has been started for 2015; please see: Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]

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Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

These are the two rules for this thread:
1) Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.

2) Any member who can post a constructive, patient answer is welcome to reply.

Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki

"New" United Airlines Forum Glossary