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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 1, 2013, 4:08 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.

New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type can’t change)
  • Origin/Destination within the same regions (carrier and cabin can’t change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 1, 2013, 12:57 am
  #46  
FlyerTalk Evangelist
 
Join Date: Oct 1999
Posts: 11,468
Originally Posted by belfordrocks
You can thank Chase freeloaders for this.
And WHO sold the miles to Chase, cranking the miles printing press???
cesco.g is offline  
Old Nov 1, 2013, 12:58 am
  #47  
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Join Date: Apr 2013
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Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
So what are the odds we see little or no new post Feb. 1, 2014 award inventory before the new redemption levels kick in?
Kacee is offline  
Old Nov 1, 2013, 12:58 am
  #48  
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This only changes when people like us, who chase after miles and status, become kayak shoppers and only book the best possible itinerary for our travel needs regardless of airline. Until then people like Aaron have us over a barrel because really, where are you going to go?
travelinmanS is offline  
Old Nov 1, 2013, 1:01 am
  #49  
 
Join Date: Jun 2002
Location: South Florida
Programs: All the best ones.
Posts: 1,415
SMI/J "Changes you will like."
No we don't like, so why say that at the start of the safety video for years?
Peter M is offline  
Old Nov 1, 2013, 1:02 am
  #50  
 
Join Date: Feb 2002
Location: Reutlingen, Germany
Programs: LH FTL, UA 1K MM, Lifetime Marriott Platinum, Starwood Platinum
Posts: 558
I just wonder if UA now allows me to fly UA metal FRA-SFO-NRT to get the lower UA redemption levels.

From europe there is hardly any way around flying star alliance to two thirds of the world.
tmeyer is offline  
Old Nov 1, 2013, 1:03 am
  #51  
 
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
Ouch ouch ouch!!

70K to 130K for a one way *A US-South Asia (86% increase)
17.5k to 30K for a one way *A South Asia to South Asia (71% increase)

I am speechless.

What is the point of having the Alliance when we get penalized trying to go somewhere United can't get us???

Flyer Friendly? I think not.
kluau88 is offline  
Old Nov 1, 2013, 1:04 am
  #52  
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Posts: 10,571
Originally Posted by DWFI

FWIW just replaced all of the FF# in my future intl reservations to my Avianca number.
The answer is: That's worth nothing.

You can't even get status on Avianca unless you fly a certain amount of miles/segments with them.

Also, LifeMiles are too cheap to buy. It makes zero sense to collect there.

Do Singapore Airlines and fly Suites.
skywalkerLAX is offline  
Old Nov 1, 2013, 1:04 am
  #53  
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Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Can't believe how few posts there are.

Worst devaluation I've ever seen.

Glad I redeemed four one ways on LH F TATLs this year. Doubt I will ever see the inside of an LH F cabin again. A very sad day.

Last edited by mre5765; Nov 1, 2013 at 1:13 am
mre5765 is offline  
Old Nov 1, 2013, 1:05 am
  #54  
 
Join Date: Dec 2009
Posts: 5,439
Originally Posted by tmeyer
I just wonder if UA now allows me to fly UA metal FRA-SFO-NRT to get the lower UA redemption levels.
I'm pretty sure that is the idea, filling an extra seat on their own metal has a lot less marginal cost compared to paying LH to do the same.

Originally Posted by skywalkerLAX
The answer is: That's worth nothing.

You can't even get status on Avianca unless you fly a certain amount of miles/segments with them.

Also, LifeMiles are too cheap to buy. It makes zero sense to collect there.

Do Singapore Airlines and fly Suites.
Or Aegean and get domestic lounge access and a semi-decent-ish award chart.

Last edited by iluv2fly; Nov 1, 2013 at 4:20 am Reason: merge
belfordrocks is offline  
Old Nov 1, 2013, 1:05 am
  #55  
 
Join Date: Jul 2013
Programs: Mileage Plus, AAdvantage, Executive Club
Posts: 198
This explains the 4 segment limits to Asia... they didn't want us burning our miles in an enjoyable fashion.
kalendil is offline  
Old Nov 1, 2013, 1:06 am
  #56  
 
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,773
Originally Posted by Kacee
110,000 OW for *A F to Europe. That's an increase of 43,500 miles (64%) each way.
We should just get over it.
pigx5 is offline  
Old Nov 1, 2013, 1:07 am
  #57  
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
Originally Posted by FriendlySkies
From first to worst! Each and every change is starting to convince me that I shouldn't spend the extra $$ to keep 1K for another year.
I just made that purchase. At least I also used the last of my ecerts.

Talk about pulling the rug out from under us. Ridiculous.

This move, when taken in consideration with the cuts to RDMs, marks the end of an epoch. It's like comet impact destructive.
dsquared37 is offline  
Old Nov 1, 2013, 1:12 am
  #58  
 
Join Date: Aug 2005
Location: WLG, New Zealand
Programs: UA LTG QF LTG/P1 NZ*E
Posts: 1,890
Overall this is horrible but there is a little goodness

My most common award is F New Zealand-Europe going from 90 to 115
I currently have an F NZ-India award which will go from 60 to 110

But I also do awards to South Asia which in F has gone down from 60 to 40 and in C from 45 to 30

Jeff
jswong is offline  
Old Nov 1, 2013, 1:13 am
  #59  
 
Join Date: Aug 2012
Location: Charlottesville
Programs: UA Gold, VX Gold, AA PLT, DL Gold, MR Gold, HH Diamond, Hertz 5* Gold
Posts: 469
Originally Posted by travelinmanS
This only changes when people like us, who chase after miles and status, become kayak shoppers and only book the best possible itinerary for our travel needs regardless of airline. Until then people like Aaron have us over a barrel because really, where are you going to go?
IAD is a UA fortress hub. Where else do you go? DCA? BWI?

Or maybe travelers who don't have to travel (like leisure travelers) could just stop traveling.
vandrei is offline  
Old Nov 1, 2013, 1:15 am
  #60  
 
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
Wow... "Flyer Friendly"... the marketing department really missed the mark on that one.

Then again, UA in general has missed the mark on a lot of things nowadays.

How they could associate "Friendly" in any capacity for marketing is laughable.
luv2ctheworld is offline  


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