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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Jan 8, 16, 4:42 pm   -   Wikipost
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New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider View Post
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type canít change)
  • Origin/Destination within the same regions (carrier and cabin canít change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider View Post
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider View Post
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Old Nov 1, 13, 1:31 am
  #16  
 
Join Date: Dec 2007
Location: New England
Programs: Delta Platinum, United Silver, Hilton Diamond, Marriott Titanium, Radisson Gold
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Hey all that matters to COdbaUA is ancillary revenue. Gotta sell those TODs to the kettles and constantly improve the Y BOB product! Forget everyone elses loyalty and the premium product (or something).
demkr is offline  
Old Nov 1, 13, 1:31 am
  #17  
 
Join Date: Oct 2010
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glad i ditched united when i did.
maverick17 is offline  
Old Nov 1, 13, 1:31 am
  #18  
 
Join Date: Dec 2009
Location: ADL
Posts: 5,341
You can thank Chase freeloaders for this.
belfordrocks is offline  
Old Nov 1, 13, 1:31 am
  #19  
 
Join Date: Dec 2007
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Devaluation friendly!

Originally Posted by belfordrocks
You can thank Chase freeloaders for this.
You can thank COdbaUA for turning the airline into a CC company and bombarding me with a sales pitch everytime i'm transiting thru EWR. Not to mention the "You're in!" stuff. If they gave too many miles away then thats on them - for them to screw over loyal customers who EARNED the miles... Its so warped. Delta SkyPesos are becoming more exciting by the day.

Last edited by iluv2fly; Nov 1, 13 at 5:17 am Reason: merge/edit
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Old Nov 1, 13, 1:32 am
  #20  
 
Join Date: Jul 2010
Location: BOS, LAX
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Posts: 3,888
Not going to belabor the utter destruction, but,

Aaron - if I book an award in Jan 2014 and then make changes in Feb or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage reqs. or will I keep the old pricing on that ticket?
DWFI is offline  
Old Nov 1, 13, 1:34 am
  #21  
 
Join Date: Jun 2007
Location: YVR SFO EOF
Programs: UA 1K, VX S
Posts: 4,864
Wow, this just gets worse the more I read it.
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Old Nov 1, 13, 1:35 am
  #22  
 
Join Date: Dec 2002
Location: SFO
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Must be Friday!
malgudi is offline  
Old Nov 1, 13, 1:35 am
  #23  
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Guys, CPU's and RPU's intra-Asia and Northern South America...
mgcsinc is offline  
Old Nov 1, 13, 1:36 am
  #24  
 
Join Date: Nov 2011
Posts: 6,029
WOW.. that's awful
yerffej201 is offline  
Old Nov 1, 13, 1:36 am
  #25  
 
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
Anyone suprised? Baggage, miles, PQD, SaverAward/MP Awards all messed with this year.

Next up: Changes to RPU/GPU
wethereyet is offline  
Old Nov 1, 13, 1:36 am
  #26  
 
Join Date: Mar 2005
Location: out my front door 60 min prior to IAH flight until they increased the check in time to 45 min
Programs: CO Platinum or UA 1K for so long, now almost 2MM
Posts: 260
I would like just one of those genii that said this merger would be a great thing to step forward right now......
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Old Nov 1, 13, 1:37 am
  #27  
 
Join Date: Dec 2009
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Originally Posted by demkr View Post
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You can thank COdbaUA for turning the airline into a CC company and bombarding me with a sales pitch everytime i'm transiting thru EWR. Not to mention the "You're in!" stuff. If they gave too many miles away then thats on them - for them to screw over loyal customers who EARNED the miles... Its so warped. Delta SkyPesos are becoming more exciting by the day.
Oh well, flying became the least attractive to learn miles a long time ago. Thankfully for all its award chart crap Delta still has partners that have plenty of award space.
belfordrocks is offline  
Old Nov 1, 13, 1:39 am
  #28  
 
Join Date: Aug 2011
Programs: UA 1K
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Originally Posted by wethereyet View Post
Next up: Changes to RPU/GPU
That's in there some.
mgcsinc is offline  
Old Nov 1, 13, 1:40 am
  #29  
 
Join Date: Dec 2009
Programs: WN A-list, Hyatt Glob, HH DM, Marriott Plat
Posts: 421
Wow. Unbelievable! I think it's some sort of a Halloween scary joke. It better be Today I was looking for the last straw to jump to AA or AS, and here comes a whole tree!
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Old Nov 1, 13, 1:41 am
  #30  
 
Join Date: Aug 2007
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Originally Posted by sbm12 View Post
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US-EU in biz went from 50k to either 57.5 (UA) or 7 (partner). That last one is a 40% raise.
Originally Posted by Kacee View Post
110,000 OW for *A F to Europe. That's an increase of 43,500 miles (64%) each way.
I could understand a few miles but when it's 40-64%+ then I guess it's "flyer friendly."

Thanks UAInsider for the heads up. Kudos UA, leading the way for once.
atiger29 is offline  

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