anishub

On a recent flight, last week (MR) ANC-(SEA)-IAH, my flight was split with same flight number just after T-24 (after I have checked-in). It stayed that way until I completed the journey. I just checked the miles posted, and it was posted as 2 flights (with same flight #).

May be UA IS improving for the better of FTers!!

wethereyet

May be covered in another post.

Just a heads up that having flown UA895 from ORD-HKG-SIN which is listed as all one flight, the MP account only shows 1 segment credit toward the 4 minimum.

Given that each flight is a segment and has it's own seperate ticket, I think UA is setting up for a challenge on this if someone we to miss out on status resulting from it.

I'm not effected but UA895 is clearly not a non-stop from ORD-SIN.....

MOD: Please fix title. Should allow people to edit titles!

star_world

This has been happening for many years on virtually all airlines that operate single flight numbers on multiple legs.

In the case of UA, this could have been resolved before the flight by calling and having the reservation split into two segments. Not so easy to resolve afterwards, but it's worth a try.

wethereyet

I understand this, but given that UA has a four segment rule and doesn't offer non-stop despite having the same flight number it seems dubious that one would have to tweak a reservation to get true segment credit.

I'm not effected by this issue but someone doing RT to SIN-ORD as only UA metal for year but all other flights on *A could get hosed (as an example).

star_world

What do you mean "dubious"? I told you in the above post how one would obtain the correct per-segment credit for this flight. Unless the segments are separated it will always post as though it were a single flight from the origin to destination.

dcpdxtrans

Yesterday purchased some TCON travel on UA; 1 n/s & 2 connecting (conducive to schedule) . something came up on both connects but different airports that I had never seen before.

Exemplary : DCA - IAH - X. There was a change of planes in IAH, same flight number & exact same number of miles if I had flown through ORD, which was my intended routing nevertheless.

I immediately thought of the Delta suit, which I know nothing about other than I heard the gravaman of the suit is that one should get actual flight miles including holding pattern or something ridiculous that I immediately jettisoned as frivolous once I heard it. Then I saw this & I thought that that is patently unfair.

Then on another booking through SFO where I need to go, saw the same thing (change of planes but same FL # & no credit for actual flight miles flown. Is there an official FT name for this?

Sorry about voice to text mistakes.

LaserSailor

There are several threads on this issue..getting segment or 2x500 mile (elite) miles on direct flights with stops. I don't think there is a name beyond that.

IIRC people have successfully gotten two segment credit by calling in to the MP desk.

kenn0223

Ah yes, another thread about the difference between a direct flight & a non-stop.

Direct Fight - Is a flight between two points under a single flight number. A direct flight may or may not have intermediate stops and may be on different aircraft.

Non-Stop - A flight between two points with no scheduled intermediate stops.

All Non-Stop Flights are Direct Flights but not all Direct Flights are Non-Stop.

There are not really any other names besides the above.

UA awards miles based only on Direct Flights with mileage based (loosely) on the great-circle routing between the two points. The number of miles awards has nothing to do with the actual path flown.

The New York Times and countless others have written about this issue.

The easy answer is that UA doesn't have enough flight numbers to cover its needs so it uses the same number for several flights each day. It, in many but not all cases, markets these as direct flights.

dcpdxtrans

Thanks, Ken. Good reply post. Not getting credit for a scheduled extra, IIRC, 2h in a seat seems so unfair. If that is the case, ie, not enough FL#s, credit should be duly awarded. I am curious if previous poster is right that MP will give credit if making the call.

alex_b

In my experience they wont give credit after the fact, but if you call in advance and ask to "split the segments" they will usually do so (sometimes this results in $5 of extra taxes to pay). The reason for splitting the segments (as well as the extra miles) is you will find upgrades and seat assignments often don't work on the second segment of a direct flight.

dcpdxtrans

I didn't know that segments could be split. Good to know. Rarely, I have to route through IAH (e.g., to avoid WX). I'll keep that in mind should that come up in the future

Yobz

Hey all,

Newb question but I've not booked a "direct with stops" flight before. From what I understand for these two flights (JFK-LAX-LAS and LAS-SFO-JFK) I will only get mileage as if flying direct JFK-LAS; is that right? If so: two questions:
1. Do I still need an RPU to upgrade the PS portion? How do upgrades work on this route?
2. Is it possible to split the flights?

Thanks!

emcampbe

If he flights are same flight number & sold as a one-stop direct flight, correct, you only get mileage as if you've flown JFK - LAS. If booked as a connection with different flight numbers, or, AFAIK, booked on the same flight numbers but as a connection (I.e use multi city to book the segments separately) then you get mileage JFK-LAX and LAX-LAS.

Yes - you need to use an RPU if you want to upgrade the PS flight. They work the same as any other route - you apply the RPU and when (if) R space opens up and you are next on the list, you get the upgrade. No matter what, you should be able to use one RPU to upgrade both segments in the single direction (RPUs clear above CPUs for the non-PS segment). Also, if booked as direct, one stop flight, you will only clear if R space opens up on JFK-LAS - one segment or the other may open on its own, and you would not be upgraded on that segment. Also note if booking a direct flight with one flight number - apparently there's a bug where you may not make it on the CPU list properly - there's another thread on that somewhere.

I haven't booked on a direct flight in years, but evidence in this board seems to suggest that while it is possible, many agents either will not do this or don't know how.

alex_b

1. Yes you need an RPU for the PS flights
2. Yes you can call and ask to split the segments (you may have difficulty assigning seats otherwise), I've done this successfully before.

787fan

i think if you book the exact same flights it as "multi city" search instead of "JFK-LAS", the reservation comes out with segments already split up .... someone correct me