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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Feb 15, 2020, 12:22 pm
  #946  
 
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Originally Posted by AwardTravelers
worldtraveller73 Can you clarify if you had proof of vaccination or not? It's not clear whether they were requiring proof for passengers staying on Majuro or for everyone on the plane who was continuing on to the next destination. Thank you.

Originally Posted by same0717
Only for arriving passengers into Majuro!
AwardTravellers, I had proof of vaccination from vaccination in the last 5 years. The gate agent (Honolulu ground staff) were checking for vaccination within the past 2 years. I did not produce mine and was not asked to show it for through passage on the Hopper or for getting off at the Majuro island hold / transit room.

I did not attempt to enter Majuro thanks to the secondary level of screening before the customs / immigration stands (and the knowledge that my vaccination was over the 2 year mark).

They may have adjusted their approach - my travel was on January 29, 2020. The newer announcement from the partner countries at the Government of Federated States of Micronesia appears to have been on February 7, 2020.

Hope that helps!

Last edited by worldtraveller73; Feb 15, 2020 at 12:27 pm
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Old Feb 15, 2020, 2:59 pm
  #947  
 
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Originally Posted by planes&trains
My flight is not until May. This is what I see. Each hop counts.

That's phenomenal. I have been pondering whether or not to do the Island Hopper this year, and this was one of my questions. All those PQF could be quite useful...
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Old Feb 15, 2020, 3:04 pm
  #948  
 
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Originally Posted by same0717
Only for arriving passengers into Majuro!
Originally Posted by AwardTravelers
worldtraveller73 Can you clarify if you had proof of vaccination or not? It's not clear whether they were requiring proof for passengers staying on Majuro or for everyone on the plane who was continuing on to the next destination. Thank you.
Originally Posted by worldtraveller73
AwardTravellers, I had proof of vaccination from vaccination in the last 5 years. The gate agent (Honolulu ground staff) were checking for vaccination within the past 2 years. I did not produce mine and was not asked to show it for through passage on the Hopper or for getting off at the Majuro island hold / transit room.

I did not attempt to enter Majuro thanks to the secondary level of screening before the customs / immigration stands (and the knowledge that my vaccination was over the 2 year mark).

They may have adjusted their approach - my travel was on January 29, 2020. The newer announcement from the partner countries at the Government of Federated States of Micronesia appears to have been on February 7, 2020.

Hope that helps!
The whole situation appears to be evolving on a regular basis and certainly seems to have subjectivity/variability to as well. I traveled SEA-SFO-HNL-MAJ departing Seattle on Sunday, February 9th and Honolulu on Monday, February 10th, 2020 arriving in Majuro, Marshall Islands on Tuesday, February 11th, 2020 (as you cross the dateline). I cleared customs / immigration in Majuro and spent two days in the Marshall Islands before continuing on the hopper to Guam.

In my experience, they did were very conscientious checking that you had documentation of your vaccination, but did not care when it was from as long as it was at least 14 days ago. I had the 2 part MMR vaccine as a child so my vaccine/documentation was 25+ years old. They checked my documentation 4 times before I cleared customs / immigration in MAJ. Once in Seattle when getting boarding passes, Once in Honolulu when entering the boarding area. Twice in Majuro after deplaning but before proceeding to customs / immigration. At least in the places I entered, the Marshall Islands, Guam and returning the Honolulu as far as Coronavirus was concerned they only cared if you had been in mainland China in the last 14 days.

When we arrived in MAJ on Tuesday, only arriving passengers were allowed off the plane. All transiting passengers and cabin crew were required to remain on the plane, while the flight crew and mechanic got off only to conduct their inspection of the aircraft. When I departed Majuro on Thursday and continued on the rest of the hopper through KWA, PNI, TKK my experience was the same. All transiting passengers and cabin crew had to remain on the aircraft at each location. Also as a point of reference with this new must stay on the airplane transit, I was unable to connect to airport wifi from the airplane at any of the stops so you are without connectivity for the duration of the hopper.

Last edited by same0717; Feb 15, 2020 at 3:12 pm
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Old Feb 15, 2020, 6:41 pm
  #949  
 
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I agree. It's definitely a case of your mileage may vary with getting off onto the islands now . . .

I picked up a copy of the Marshall Islands Newspaper on my trip through from the MAJ souvenir shop in the terminal. Their writers expressed substantial concern that introducing the virus onto (into) the atoll would be devastating. They seem to have taken that precaution seriously.
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Old Feb 15, 2020, 7:21 pm
  #950  
 
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Wow. Stopping off at each airport and getting stamps was one of the highlights of the hopper for me. Would not be the same without it.
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Old Feb 15, 2020, 8:09 pm
  #951  
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Originally Posted by worldtraveller73
I agree. It's definitely a case of your mileage may vary with getting off onto the islands now . . .

I picked up a copy of the Marshall Islands Newspaper on my trip through from the MAJ souvenir shop in the terminal. Their writers expressed substantial concern that introducing the virus onto (into) the atoll would be devastating. They seem to have taken that precaution seriously.
Whether the FSM and other island states decide to immunize their populations or wait for the inevitable is up to them.

David
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Old Feb 15, 2020, 10:05 pm
  #952  
 
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Originally Posted by ctownflyer
Wow. Stopping off at each airport and getting stamps was one of the highlights of the hopper for me. Would not be the same without it.
No doubt! I was disappointed I couldn’t see a little bit of each airport. I was however able to still get stamps at all stops thanks to some very nice United ground staff in both PNI and TKK.

I’m sure it helped that I was sitting in F (on a CPU) and I absolutely broke one of my #1 rules of international travel of not letting my passport out of my sight but it all worked out. Again though ones results will vary day to day and person to person.

I would do the trip again sometime when I could get off at each hop, whenever that might be!
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Old Feb 16, 2020, 8:31 am
  #953  
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Originally Posted by same0717
When we arrived in MAJ on Tuesday, only arriving passengers were allowed off the plane. All transiting passengers and cabin crew were required to remain on the plane, while the flight crew and mechanic got off only to conduct their inspection of the aircraft. When I departed Majuro on Thursday and continued on the rest of the hopper through KWA, PNI, TKK my experience was the same. All transiting passengers and cabin crew had to remain on the aircraft at each location. Also as a point of reference with this new must stay on the airplane transit, I was unable to connect to airport wifi from the airplane at any of the stops so you are without connectivity for the duration of the hopper.
Was it announced as due to biosecurity (I'm assuming so)? They have always made that announcement on occasion, usually when running late, and IME in the past didn't really care if people listened as long as it wasn't the whole plane.
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Old Feb 16, 2020, 5:06 pm
  #954  
 
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Read through the forum and did some Googling and can't seem to find a definitive answer. Is it possible to book mainland US-GUM with the island hopper on one award ticket? The only options I'm getting are Japan-GUM or HNL-GUM nonstop. Do you have to add HNL as a stop in order to get the island hopper flight?
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Old Feb 16, 2020, 6:18 pm
  #955  
 
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Originally Posted by shadoworb
Read through the forum and did some Googling and can't seem to find a definitive answer. Is it possible to book mainland US-GUM with the island hopper on one award ticket? The only options I'm getting are Japan-GUM or HNL-GUM nonstop. Do you have to add HNL as a stop in order to get the island hopper flight?
Yes, it is possible, may have to be booked as multi-segment not one way but yes possible to book it as one award ticket. I had one award ticket from Seattle. (SEA-SFO-HNL-MAJ-KWA-PNI-TKK-GUM-HNL-SFO-SEA)
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Old Feb 16, 2020, 6:23 pm
  #956  
 
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Originally Posted by findark
Was it announced as due to biosecurity (I'm assuming so)? They have always made that announcement on occasion, usually when running late, and IME in the past didn't really care if people listened as long as it wasn't the whole plane.
Wasn't explicitly announced at each stop. In Majuro it was due to Coronavirus and Measles outbreak. Then at subsequent stops, it was something like "once again all transiting passengers must remain on the aircraft."
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Old Feb 18, 2020, 10:40 pm
  #957  
 
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Originally Posted by same0717
Yes, it is possible, may have to be booked as multi-segment not one way but yes possible to book it as one award ticket. I had one award ticket from Seattle. (SEA-SFO-HNL-MAJ-KWA-PNI-TKK-GUM-HNL-SFO-SEA)
Thanks that did it. Booked it as a mult-segment and used the excursionist to stopover on MAJ and PNI.

How official does the vaccination record need to be? I've got a nice scanned copy that I could print out, but the original is probably buried somewhere at my parents place...
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Old Feb 18, 2020, 11:17 pm
  #958  
 
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I plan to take UA 154 from HNL to GUM during the last week of March. I had a connection in China on Jan 7, which seems to be an issue with FSM (anyone who visited or transited via China on Jan 6 or later cannot enter FSM). I am not sure if I will be allowed to take this flight since I do not plan to get off the plane. I tried to call their consulate office and nobody seems to know the answer. Is there any way I can get in touch with the check-in desk at HNL desk and see what they say. Unfortunately, I cannot find their number. Any suggestion?
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Old Feb 20, 2020, 6:40 pm
  #959  
 
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Originally Posted by UAFlyer01
I plan to take UA 154 from HNL to GUM during the last week of March. I had a connection in China on Jan 7, which seems to be an issue with FSM (anyone who visited or transited via China on Jan 6 or later cannot enter FSM). I am not sure if I will be allowed to take this flight since I do not plan to get off the plane. I tried to call their consulate office and nobody seems to know the answer. Is there any way I can get in touch with the check-in desk at HNL desk and see what they say. Unfortunately, I cannot find their number. Any suggestion?
When ground agents were checking at HNL on Jan 29, 2020, they were looking for proof of MMR (measles, mumps rubella) immunizations within the last 2 years and a printout of same. Not sure if that's changed or not since the last flyer through...
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Old Feb 23, 2020, 7:17 pm
  #960  
 
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Originally Posted by worldtraveller73
When ground agents were checking at HNL on Jan 29, 2020, they were looking for proof of MMR (measles, mumps rubella) immunizations within the last 2 years and a printout of same. Not sure if that's changed or not since the last flyer through...
Did the ground agents specifically state that it had to be within the last 2 years? Looked at the State Department, CDC, and Marshall Island embassy and they just say up-to-date MMR vaccine - no mention of 2 years. United's documentation requirement doesn't say anything about time either.
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