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UA's Micronesia Island Hopper - consolidated questions, advice, ....

Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

Old Sep 22, 2015, 8:01 am
  #196  
 
Join Date: Dec 2009
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At the very least, you'd have to spend as much if not more to get out of PNI
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Old Sep 22, 2015, 6:14 pm
  #197  
 
Join Date: Jun 2013
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Originally Posted by belfordrocks
At the very least, you'd have to spend as much if not more to get out of PNI
I live there!
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Old Sep 23, 2015, 8:24 am
  #198  
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Originally Posted by belfordrocks
UA+ HNL UA154+ GUM N+

or alternatively just UA+ UA154+ UA+
Wouldn't bother with the plus on the UA154 when searching. I booked my ticket as part of a LAX-HKG fare when I flew the Island Hopper, pretty sure I searched UA+ UA154 UA, since GUM-HKG was available nonstop anyway. But, of course, YMMV .
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Old Sep 29, 2015, 7:33 pm
  #199  
 
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Visa on the Island Hopper UA154?

Greetings,

I will be trying one of the bucket-list of flights on the Island Hopper from HNL-GUM. As you guys know, it would be stopping at MAJ,KWA,KSA,PNI,TKK.

I have a Singaporean passport and would like to know if I would need a visa for transit in the marshall islands.

United Facebook has replied: "Calvin, for transit through Marshall Islands, you will need a visa. For transit through Micronesia, you do not need one."

However, research on Timatic shows that Singaporean passport does not need a visa for transit and I have friends who have done the hopper without the need of a visa thus it has surprised me that now UA requires a visa on transit.

As of now, I have been receiving contrasting answers and thus I took it to FT to see if you guys could help me out abit!

Cheers!
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Old Sep 29, 2015, 9:28 pm
  #200  
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Originally Posted by Calcjr23
Greetings,

I will be trying one of the bucket-list of flights on the Island Hopper from HNL-GUM. As you guys know, it would be stopping at MAJ,KWA,KSA,PNI,TKK.

I have a Singaporean passport and would like to know if I would need a visa for transit in the marshall islands.
According to Timatic (http://www.staralliance.com/en/servi...sa-and-health/), for a Singaporean passport holder and resident visiting the Marshall Islands:

Visa Issuance:
Visa required, except for Nationals of Singapore can obtain a

visa on arrival for a max. stay of 90 days.
So, you should be fine. At any case, their "transit" is very, very simple. It isn't a transit, more of a stop. Also, you could always stay on the plane at MAJ anyway (you'll have to stay on at KWA).
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Old Sep 30, 2015, 12:16 pm
  #201  
 
Join Date: Mar 2007
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Preparing to book the Island Hopper as part of a "scenic route" trip to Hong Kong with my very tolerant partner and I have a lot of dumb questions (my apologies -- I have read this thread!):
  • EWR-LAX (sleep)
  • LAX-HNL (sleep)
  • HNL-MAJ-KWA-KSA-PNI-TKK-GUM-MNL (sleep)
  • MNL-HKG (Cathay)
  • HKG-EWR

On the saved itinerary which I haven't yet booked, Honolulu to Manila is lumped together as one big chunk:
Mon., Mar. 21, 2016 | Honolulu, HI, US (HNL) to Manila, PH (MNL)
Depart: 7:25 a.m. Mon., Mar. 21, 2016 Honolulu, HI, US (HNL)
Arrive: 5:55 p.m. +1 Day Tue., Mar. 22, 2016 Guam, GU, US (GUM)

Flight Time: 14 hr 30 mn
Flight distance: 3,801 m/6,117 km
Flight:UA154
Aircraft: Boeing 737-800
Fare Class: United Economy (S)
Meal: Breakfast
No Special Meal Offered.

5 Stops. Time on the ground in Majuro, MH (MAJ) is 45 mn. Time on the ground in Kwajalein, MH (KWA) is 39 mn. Time on the ground in Kosrae, FM (KSA) is 35 mn. Time on the ground in Pohnpei, FM (PNI) is 41 mn. Time on the ground in Chuuk, FM (TKK) is 37 mn.

Change Planes. Connect time in Guam, GU, US (GUM) is 1 hr 5 mn.

Depart: 7:00 p.m. Tue., Mar. 22, 2016 Guam, GU, US (GUM)
Arrive: 8:50 p.m. Tue., Mar. 22, 2016 Manila, PH (MNL)
Flight Time: 3 hr 50 mn
Total Distance: 5,398 m/8,687 km
Flight: UA183
Aircraft: Boeing 737-800
Fare Class: United Economy (S)
Meal: Dinner

Travel Time: 19 hr 25 mn
Flight distance: 1,597 m/2,570 km
As others have experienced, I'm not able to select seats for us beyond HNL-GUM; I get to select seats again at GUM-MNL. When I mentioned this to the UA CSR who was helping me string the reservation together, she said simply to call back after I had actually booked it and she would split the UA154 segments which would allow us to select seats (although others in this thread make it sound a lot more difficult to accomplish that split than she did).

Some ignorant questions about upgrades from Plat who never gets them:

(1) It sounds like I'm CPU-eligible on UA154 HNL-GUM, but, if I am not able to split the segments, the CPU will not clear automatically unless there are 2 or more open for us in R in each/every segment HNL-GUM at the time of processing. But, if there are 2 or more open in R at the time of processing, it will clear the CPU for all segments. Is this correct?

(2) If the above is true, if I am able to have UA split the segments, does this mean that a CPU for a given segment will clear in the regular, expected fashion (it will either clear in advance for each segment independently or it won't, and for those segments that don't clear in advance I will be on a waitlist at the gate)?

(3) I am fairly ignorant about CPUs because all my travel on UA is transcons on ps where there are no CPUs, int'l travel where there are no CPUs, or mileage tickets where there are not CPUs for me (since I have an earlier United credit card that didn't offer CPUs on awards as a perk). Does it make sense to hope for CPUs on this flight? The seatmaps show all business seats are open on each leg (aside from 1AB/2AB which I understand from this thread are crew rest, and accordingly there are relatively few business class seats). The fare availability is below. Should I wait it out and cross my fingers?
  • HNL-GUM (whole route): F9 A9 JN9 C4 D3 Z2 ZN2 P2 PN0 R0 RN0
  • HNL-MAJ: F9 A0 JN9 C9 D9 Z5 ZN5 P3 PN2 R0 RN0
  • MAJ-KWA: J6 JN6 C6 D1 Z1 ZN1 P1 PN1 R0 RN0
  • KWA-KSA: J9 JN9 C9 D9 Z9 ZN9 P9 PN9 R0 RN0
  • KSA-PNI: J9 JN9 C9 D9 Z9 ZN9 P9 PN9 R0 RN0
  • PNI-TKK: J9 JN9 C9 D0 Z0 ZN0 P0 PN0 R0 RN0
  • TKK-GUM: J9 JN9 C9 D4 Z4 ZN4 P4 PN4 R0 RN0

(4) I have a lot of miles and I have two RPUs. As I understand, these process before CPUs, but you still have to have space in R, or you just get waitlisted. Should I try to upgrade this way (with miles or the RPUs) to increase our chances?

(5) If we decide CPU is not the way to go, and miles or RPU is a better option, does it matter if I try to apply for the upgrade before trying to split the segments? I'm envisioning a nightmare where I split the UA154 segments and go to use miles or an RPU to upgrade and it tells me I have to use miles or the RPUs for each individual segment. Which would be terrible.

(6) I am feeling suspicious that MNL-GUM is included right up next to the Island Hopper in the same cell in the table, rather than a separate cell, and particularly that it says "change planes" -- like what I have here is a "direct" flight from Honolulu to Manila. Is this going to mess things up for me with the upgrade discussion above for HNL-GUM?

Thanks for anyone's insights, and apologies again for the dumb questions. Learning!
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Old Sep 30, 2015, 10:16 pm
  #202  
 
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Well, I answered some of my questions.

(1) They won't break apart the Island Hopper segments - at least none of the three agents I spoke with would.

(2) I actually was told by the first two agents that I am not allowed to select ANY seats on the Island Hopper. The first one said it was due to "licensing" with the island governments, the second just said he couldn't do it. The third was able to put through seat selections only after calling "Operations" and only if the exact same seats were chosen (and available) for every segment.

(3) No CPU on the Island Hopper regardless of whether you have the segments split or not, according to the agents. No RPU on the Island Hopper because HNL-GUM is explicitly excluded. It is possible to do a 30,000 + $600 upgrade from my S class, assuming, as I understand it, that R opens up at some point. The $600 charge is more than half of my ticket price, which sucks, but I may go down that road to avoid the madness.

This all took about 2 hours as well.
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Old Oct 4, 2015, 10:32 pm
  #203  
 
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took UA154 a week ago; here are some mental notes that i took. i should have posted this sooner so that everything would be fresher in my head, but i haven't had access to a full keyboard until now.

-the crew thinks pax going the distance are bizarre ("are you high?"), but they're all fantastic.

-feel free to walk outside of the coned off areas to take pictures, within reason. nobody even looked at me the wrong way for doing so. take all the time you want getting from the plane to the terminals.

-a few of the airside concessions are now selling tshirts, so bring some cash. i scored a sweet "harry's bar" shirt at MAJ. passport stamps seem to be much harder to come across compared to earlier in the year - i really didn't see any opportunity to get one this time. i got 3 or 4 last time.

-don't bother with paying for the wifi. i paid $5 for 50mb at MAJ, and blew through that in a minute just with apps refreshing data in the background. there was free functional wifi in the terminal at PNI - the "PNI Airport Link" network worked in spurts.

-bring food! you get a normal UA domestic breakfast towards the end(?) of the first leg, but after that just a couple of ham sandwiches and fruit. i was tempted to drink the catered POG juice all day, but i'm glad i stuck to water.

-after sitting in both 7A and 7F on UA154, 7A is the way to go. of course approaches can change due to wind, but there's no question i'd pick 7A if i do it again.

-the entire south pacific seemed to be cloudy last friday, so the brilliant hues of blues and greens of the water didn't 'pop' as much as they did under sunlight. it was a little disappointing.

-if you have a rollaboard, check it. pack as lightly as possible, so that getting on/off isn't a pain. you must remove all of your belongings when you deplane at each stop.

-the headphone jacks on the old 738s are the two-prong type, so bring an adapter. however, these planes are in the process of getting rotated out for slimmed 738s, so you should have a better chance at a newer aircraft at this point.

i'm sure i'll think of more tips to post, and i'll edit as that happens.
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Old Oct 5, 2015, 5:36 am
  #204  
 
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What were your pros/cons with 7A/F that lead you to go with A?
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Old Oct 6, 2015, 8:32 pm
  #205  
 
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Originally Posted by JVPhoto
What were your pros/cons with 7A/F that lead you to go with A?
the views. ordinarily on a northern hemisphere flight i'd rather be on the F side due to the sun, but the views are much better on the A side.

again, it can all change due to winds - but my thinking is that i've flown the most common approaches/departures, and essentially every single island was better viewed from the A side.

also, it's easier to have a conversation with the mechanic if you're sitting in 7A. he sat in 7C on both of my flights.
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Old Oct 6, 2015, 11:07 pm
  #206  
 
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Riphamilton, thanks for your updated info, much appreciated. Going in last week of Feb 2016 on my way to Bangladesh via HKG. What did you bring for food, pick it up in HNL or during the stops?
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Old Oct 6, 2015, 11:44 pm
  #207  
 
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Originally Posted by mtndave47
Riphamilton, thanks for your updated info, much appreciated. Going in last week of Feb 2016 on my way to Bangladesh via HKG. What did you bring for food, pick it up in HNL or during the stops?
1lb of mac salad from rainbow drive-in that i kept in my hotel fridge overnight haha.... i would definitely bring food from HNL instead of trying to rely on the small concessions that some of the island airports have.

since the flight leaves early and a lot of HNL spots are hit and miss at that hour, i think picking something up the night before is probably the way to go. plenty of incredible food in HNL! i really wanted to bring some udon from marukame on the flight, but i didn't think that the dashi broth would get past TSA.
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Old Oct 7, 2015, 10:41 pm
  #208  
 
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Originally Posted by riphamilton
i really wanted to bring some udon from marukame on the flight, but i didn't think that the dashi broth would get past TSA.
Use multiple 3.4 oz containers (for 1 quart ziploc bag) for your broth, ha. Great idea to shop for food the night before. Thanks
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Old Oct 18, 2015, 7:54 pm
  #209  
 
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Originally Posted by be001
Yes. It should be sfo-hkg and back. 2 GPU. There aren't many first seats available as 4 of the 10 seats are taken by the pilots rest seats and the government travelers all buy first class outright
Thanks. The website seemed to want 3 (SFO-HNL, HNL-HKG, HKG-SFO) so I will call in. Either way that is an easy CPU for me.

Good to know about the FC. I doubt that one will clear so I may upgrade just for the views as row 21 doesn't sound like the place to be.

More importantly HKG-SFO was upgraded at booking 2 days ago and GUM-HGK got upgraded this morning.

Can't wait for my birthday next month.
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Old Oct 18, 2015, 8:25 pm
  #210  
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Originally Posted by riphamilton
took UA154 a week ago; here are some mental notes that i took. i should have posted this sooner so that everything would be fresher in my head, but i haven't had access to a full keyboard until now
You're quite the trooper to do UA154 twice in 1 year!
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