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UA's Micronesia Island Hopper - consolidated questions, advice, ....

UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jan 31, 19, 6:23 pm   -   Wikipost
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Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587 View Post
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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Old Feb 13, 13, 5:25 pm
  #1  
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

Splitting Segments on the Island Hopper, can it be done? Will agents do it? Has anybody done it?

It seems this would give me more EQM for the flight, assuming 500 mile minimums, of course.

If I do it will it make the flight either RPU or CPU eligible?

It doesn't currently appear to be.

Last edited by WineCountryUA; Dec 2, 14 at 6:03 pm Reason: mergering thread
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Old Feb 13, 13, 7:17 pm
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The island hopper "works" because it is a direct flight (same flight number) between HNL and GUM. The fare rules on US-Asia itineraries permit a HNL-GUM flight, not a stop in the various islands the island hopper happens to visit.

If you split your segments, you'll break your fare from XXX-YYY to XXX-TKK and TKK-YYY (for example). This will almost certainly be more expensive than you'd like it to be.
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Old Feb 13, 13, 8:56 pm
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You can't split the KWA segment. IIRC, you can't book KWA online, you need to do it via phone. You need special paperwork to deplane at KWA.
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Old Jun 12, 13, 4:10 pm
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UA Micronesia Island Hopper - consolidated questions

Hello,

Can anyone advise which side of the plane to sit on to best see the islands on the Guam to Majuro route (island hopper) on United?

Thanks!
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Old Jun 12, 13, 4:49 pm
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Suggest you take a look at this Trip Report http://www.flyertalk.com/forum/trip-...?highlight=GUM
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Old Jun 12, 13, 6:29 pm
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It varies but the plane usually lands with the island on the right side. However, sometimes you get a better view while on approach from the left. Depends on the winds and approach. Safe bet is to sit on the right though.
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Old Jun 12, 13, 7:55 pm
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http://www.flyertalk.com/forum/conti...nd-hopper.html
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Old Jul 21, 13, 9:57 am
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UA adjusts Micronesia Island Hopper service, October 2013

Thanks, UAExecPremFlyer, for sharing the link to the trip report! Fascinating reading!

I hope this flight route change info copies ok:


UNITED Micronesia Island Hopper Flight Number Changes from late-October 2013
Posted: 19 Jul 2013 11:15 PM PDT
Update at 0615GMT 20JUL13

UNITED from 27OCT13 is adjusting operational flight numbers for its Micronesia Island Hopper service. Existing Eastbound service from Guam and Micronesian Islands to Honolulu, will switch from UA172 to UA155. Westbound flight from Honolulu and Micronesian Islands to Guam, remains unchanged.

Guam Truk Pohnpei Kwajalein Majuro Honolulu
UA155 GUM0920 1108TKK1147 1405PNI1447 1737KWA1815 1913MAJ2005 0250HNL 738 3
UA154 HNL0725 1035+1MAJ1119+1 1219+1KWA1302+1 1357+1PNI1435+1 1447+1TKK1540+1 1715+1GUM 738 3

Guam Truk Pohnpei Kosrae Kwajalein Majuro Honolulu
UA155 GUM0820 1008TKK1045 1303PNI1344 1452KSA1527 1740KWA1819 1917MAJ2005 0250HNL 738 15
UA154 HNL0725 1035+1MAJ1120+1 1220+1KWA1259+1 1312+1KSA1347+1 1450+1PNI1531+1 1543+1TKK1620+1 1755+1GUM 738 15

In addition, existing 1 weekly Guam Truk Pohnpei UA136/155 service will be re-numbered as UA176/189, from 27OCT13.

UA176 GUM1945 2135TKK2225 0045+1PNI 737 7
UA189 PNI0135 0200TKK0250 0430GUM 737 1

Boeing 737-800 operates from 27OCT13 to 29DEC13, -700 from 30DEC13 onwards.
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Old Jul 21, 13, 11:34 am
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Iv'e done the HNL-MAJ-KWA-MAJ-HNL flight numerous times. When it was CO Micronesia, CPU almost every flight. The last couple of times I've flown it since the merger, I've been told that the route does not qualify for a CPU, this was by the 1K desk. Clearly on the UA website it states that Oceana routes are eligible for CPU. I've written UA about it but have not gotten a responce. And yes always pay full Y tickets. Has anyone else had this problem?
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Old Jul 21, 13, 1:00 pm
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Originally Posted by spearsba View Post
Iv'e done the HNL-MAJ-KWA-MAJ-HNL flight numerous times. When it was CO Micronesia, CPU almost every flight. The last couple of times I've flown it since the merger, I've been told that the route does not qualify for a CPU, this was by the 1K desk. Clearly on the UA website it states that Oceana routes are eligible for CPU. I've written UA about it but have not gotten a responce. And yes always pay full Y tickets. Has anyone else had this problem?
Forcing a Y ticket when booking it purely within Oceania (eg, GUM-MAJ) shows the "Premier instant upgrade fare" text, so is presumably CPU-eligible. Booking it through to HNL doesn't show that.
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Old Aug 15, 13, 9:02 pm
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United Island Hopper - Which Direction?

Hi,
I'm planning on doing the Island Hopper trip and was wondering which direction provides a good experience and enough daylight to have nice view of sceneries.
HNL->GUM or GUM->HNL?
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Old Aug 15, 13, 9:06 pm
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Do a search for "Hopper" and you'll find plenty of TRs including mine. I did GUM-HNL in March of 2012 and ran out of daylight by Majuro.
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Old Aug 15, 13, 9:38 pm
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I did HNL --> GUM

The key is to split each segment. Not only more miles, but upgrades on each segment rather than depending on R for every segment from HNL-GUM to clear. TKK-GUM is a killer.
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Old Aug 15, 13, 11:18 pm
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Originally Posted by MatthewLAX View Post
I did HNL --> GUM

The key is to split each segment. Not only more miles, but upgrades on each segment rather than depending on R for every segment from HNL-GUM to clear. TKK-GUM is a killer.
Is this a viable option without incuring a fare break along the route?
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Old Aug 15, 13, 11:32 pm
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Def HNL-GUM. Going it overnight defeats the beauty!
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