Jan 30, 2024, 12:22 am
Last edit by: WineCountryUA
This is an archive thread, the active thread is DYKWIA stories (Traveling on United Airlines)
DYKWIA stories (Travelling on United Airlines) (Archive)
Oct 5, 2017, 7:27 pm
#1876
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Before I was 1K I remember the FA taking the order of the window seat and then walking away. I stopped her and said "I'd like to have food also." She then said she would come back to me later. In hindsight I realize what happened but at the time it left a bad impression.
Oct 5, 2017, 7:34 pm
#1877
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Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
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Over the last year, the FAs have done extremely well with this. With one exception, they've never asked for my second choice. And they've been tactful about asking the person next to me for their in a way that did call attention to it.
No, for example, I have cholesterol issues, so if there is fish or something with lower fat, I absolutely want it. I also have allergies, so there are some things I just can't eat (or even have on the plate). So yeah, it is a big deal.
No, for example, I have cholesterol issues, so if there is fish or something with lower fat, I absolutely want it. I also have allergies, so there are some things I just can't eat (or even have on the plate). So yeah, it is a big deal.
Oct 5, 2017, 7:47 pm
#1878
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Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,474
I like it best when they actually ask me for a second choice. Like it's a little game only the FA and I am in on.
I'm afraid it's often (though not always) the latter.
Oct 5, 2017, 8:46 pm
#1879
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,470
Ok, with apologies to those who earn their *GS the hard way....
there's one sitting in front of me on a flight right now. The FA went through the spiel about the meal -- if you can't have your first choice, will you accept the burger?
I hope no one here would ever treat an FA the way this man did. He said, "I'm Global Services. I get my first choice. Tell the rest of these people they have to get in line behind me."
Great kudos to the FA who managed to avoid the world's biggest eyeball, which he would have deserved.
Please - let's be sure we don't treat people like this. And let's call each other out when we do.
there's one sitting in front of me on a flight right now. The FA went through the spiel about the meal -- if you can't have your first choice, will you accept the burger?
I hope no one here would ever treat an FA the way this man did. He said, "I'm Global Services. I get my first choice. Tell the rest of these people they have to get in line behind me."
Great kudos to the FA who managed to avoid the world's biggest eyeball, which he would have deserved.
Please - let's be sure we don't treat people like this. And let's call each other out when we do.
Not supporting the way the GS behaved at all, but FA's should know better then to give this line to a GS. Seriously, look at the manifest, see he's a GS, and just take his order and move on because due to his status he does deserve his first choice, and the chance of there being enough other GS on board that he won't get his choice is low. No need to ask for a second choice or give this spiel.
Now I can see the issue of a GS sitting next to a non status pax. The FA might not want to say something different to each of them, but its the policy that GS and 1K should get first dibs.
Personally, if I was that GS, I would have just gone along with it and on the off chance that I didn't receive my first choice, I would write in about it.
Some FA's just don't follow policy. I was on an A319 in 2F, which is technically the last seat to get the order taken. I'm a 1K. She said they only had one choice left. Now its possible that everyone before me was 1K or GS, but the chances of that aren't that high. She most likely did not follow policy.
Now I can see the issue of a GS sitting next to a non status pax. The FA might not want to say something different to each of them, but its the policy that GS and 1K should get first dibs.
Personally, if I was that GS, I would have just gone along with it and on the off chance that I didn't receive my first choice, I would write in about it.
Some FA's just don't follow policy. I was on an A319 in 2F, which is technically the last seat to get the order taken. I'm a 1K. She said they only had one choice left. Now its possible that everyone before me was 1K or GS, but the chances of that aren't that high. She most likely did not follow policy.
Oct 5, 2017, 9:58 pm
#1880
Join Date: Dec 2015
Posts: 183
Yikes. Sometimes they know my status while asking for food and they'll just ask for my first choice. I always add "and if that's not available xx is OK too"... this is like the anti me.
Oct 6, 2017, 1:43 am
#1882
Join Date: Jul 2014
Location: Rowley, MA / Edgartown, MA / Christiansted, St. Croix (USVI)
Programs: UA LT GS/4.96MM, Marriott LT Titanium, IHG Platinum, Global Entry, TSA Pre✓, Korea SeS, APEC
Posts: 579
IMHO there is no excuse for being rude. This has nothing to do status, it’s common courtesy.
Oct 6, 2017, 8:06 am
#1883
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Oct 6, 2017, 8:59 am
#1884
Join Date: Sep 2017
Location: GIG - YYC - SVO
Programs: Lost it all and don't care
Posts: 945
I normally never eat in flight. The FA's often seem quite surprised.
Interesting thread overall.
Interesting thread overall.
Last edited by KDS777; Oct 6, 2017 at 9:20 am
Oct 6, 2017, 9:03 am
#1885
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
Oct 6, 2017, 9:44 am
#1886
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Join Date: Apr 2013
Location: PHX
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Oct 6, 2017, 9:45 am
#1887
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,167
And agreed that that GS was out-of-the-ballpark rude.
Oct 6, 2017, 10:06 am
#1888
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
... and I see this incident differently than many others!
With all of the hype as to how great GS customers are treated there was a little rudeness thrown the GS's way, too. The f/a, if doing things properly should have reviewed the manifest and addressed the GS by name and asked what his meal preference would be. No need to jump around the cabin, no need to start from front to back, or back to front, or even take the order after the rest of the crew decides what they want to eat. When the f/a got to the GS he should have been shown respect for his status, and when asked what he wanted from from the left-overs he spoke his mind. I really don't care what others say, and it would NOT be in my pay grade to be the judge.
Actually the insult was displayed when a guy that spends thousands was not shown respect for his status and his loyalty. The f/a and anyone else can do all the eye rolls they want as far as I'm concerned, as this was handled wrong from the get-go!
With all of the hype as to how great GS customers are treated there was a little rudeness thrown the GS's way, too. The f/a, if doing things properly should have reviewed the manifest and addressed the GS by name and asked what his meal preference would be. No need to jump around the cabin, no need to start from front to back, or back to front, or even take the order after the rest of the crew decides what they want to eat. When the f/a got to the GS he should have been shown respect for his status, and when asked what he wanted from from the left-overs he spoke his mind. I really don't care what others say, and it would NOT be in my pay grade to be the judge.
Actually the insult was displayed when a guy that spends thousands was not shown respect for his status and his loyalty. The f/a and anyone else can do all the eye rolls they want as far as I'm concerned, as this was handled wrong from the get-go!
Oct 6, 2017, 10:31 am
#1889
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Ok, with apologies to those who earn their *GS the hard way....
there's one sitting in front of me on a flight right now. The FA went through the spiel about the meal -- if you can't have your first choice, will you accept the burger?
I hope no one here would ever treat an FA the way this man did. He said, "I'm Global Services. I get my first choice. Tell the rest of these people they have to get in line behind me."
Great kudos to the FA who managed to avoid the world's biggest eyeball, which he would have deserved.
Please - let's be sure we don't treat people like this. And let's call each other out when we do.
there's one sitting in front of me on a flight right now. The FA went through the spiel about the meal -- if you can't have your first choice, will you accept the burger?
I hope no one here would ever treat an FA the way this man did. He said, "I'm Global Services. I get my first choice. Tell the rest of these people they have to get in line behind me."
Great kudos to the FA who managed to avoid the world's biggest eyeball, which he would have deserved.
Please - let's be sure we don't treat people like this. And let's call each other out when we do.
My story's a bit different. FA went around taking orders from some passengers behind me when she did the PDBs, but didnt take mine. Thought nothing of it as I was in row 2 of a 738 and would probably get a choice.
When she was doing the dinner service, she asked me if I wanted the burger. I asked what the second choice was, and was told "Your second choice is McDonalds on the way home from the airport". I pressed a little asking if there wasnt any other choice, and got a blunt "nope". I didnt bother pressing the GS meal choice as it wast a big deal, but would've appreciated the choice.
Ended up with the burger while I saw salads get passed around to others.
I guess I stranded off topic sorry
Oct 6, 2017, 10:49 am
#1890
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Join Date: Sep 2002
Location: LAX/TPE
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I thought this was me for a second. I had a flight yesterday where hamburgers were served.
My story's a bit different. FA went around taking orders from some passengers behind me when she did the PDBs, but didnt take mine. Thought nothing of it as I was in row 2 of a 738 and would probably get a choice.
When she was doing the dinner service, she asked me if I wanted the burger. I asked what the second choice was, and was told "Your second choice is McDonalds on the way home from the airport". I pressed a little asking if there wasnt any other choice, and got a blunt "nope". I didnt bother pressing the GS meal choice as it wast a big deal, but would've appreciated the choice.
Ended up with the burger while I saw salads get passed around to others.
I guess I stranded off topic sorry
My story's a bit different. FA went around taking orders from some passengers behind me when she did the PDBs, but didnt take mine. Thought nothing of it as I was in row 2 of a 738 and would probably get a choice.
When she was doing the dinner service, she asked me if I wanted the burger. I asked what the second choice was, and was told "Your second choice is McDonalds on the way home from the airport". I pressed a little asking if there wasnt any other choice, and got a blunt "nope". I didnt bother pressing the GS meal choice as it wast a big deal, but would've appreciated the choice.
Ended up with the burger while I saw salads get passed around to others.
I guess I stranded off topic sorry