Jan 30, 2024, 12:22 am
Last edit by: WineCountryUA
This is an archive thread, the active thread is DYKWIA stories (Traveling on United Airlines)
DYKWIA stories (Travelling on United Airlines) (Archive)
Sep 21, 2016, 1:48 pm
#1516
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
Sep 21, 2016, 4:04 pm
#1517
Join Date: Aug 2008
Location: ord,ewr
Programs: Lifetime UA GS 22 million,AA 1m ,Hilton Li fetime diamond,marriott lifetime platinum hyatt diamond
Posts: 1,000
The person who claimed to be United's number one flyer was NOT me. 1] I wasn't on that flight. 2] I always book FC. 3] I would never claim to have flown 30,000 miles last month when my lowest month is 50,000 LOL. 4] I have too much respect for my fellow passengers and flight crew to EVER treat them like that. 5] I consider myself an ambassador of United and try to conduct myself in that manner. 6] I have never attended a stockholders meeting....too busy flying. 7] their is someone who tells everyone in the world he is number one. He has flown 5 million not 17.5 million. HE has a worldwide reputation of treating people like....well you know. I have begged him to stop because this is not the first time this happened...dozens!!!. some people out there must think the number one flyer is a jerk, and that bothers me to no end. His initials are RW should you run into him again. My reputation means a lot to me and I am so disappointed this happened....for everyone's sake. Safe travels all.
Sep 21, 2016, 5:21 pm
#1518
Join Date: Sep 2005
Posts: 229
ua1flyer: I don't think anyone who has met you in real life would think that you would behave in the manner the purported "#1 United flyer" did.
Thanks for being a good ambassador for frequent flyers.
Thanks for being a good ambassador for frequent flyers.
Sep 21, 2016, 5:27 pm
#1519
Join Date: Nov 2010
Location: Central New Jersey (EWR)
Programs: UA Mileage Plus, DL SkyMiles, HHonors (Gold)
Posts: 292
In my experience in a variety of public places and modes of conveyance, real cellphone shouters almost invariably get indignant if you ask them to tone it down, and just keep on shouting. Note that this is different from those who are just a bit loud: they are much more likely to be doing it unawares and by accident, and frequently will apologize and try to quiet themselves.
But UA Clubs are not public places. They are privately owned spaces on airport property and operated by United. Really, they are no different than any restaurant or bar.
In situations like this, this is why there are the Dragons. While discussed in another thread, very few people have actually encountered them as Dragons, this is, in fact, part of their job: to make sure there is peace and order inside the club. (I don't count the personnel who refresh the food area and clean the place, because they won't ever do anything.) Since some clubs are so large, the front desk staff won't know what is going on unless you tell them. They may not like having to dress down someone, but they know if asked they have to do it. A complaint was made and they have to fix the situation.
Sep 21, 2016, 6:00 pm
#1520
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Sep 21, 2016, 6:33 pm
#1521
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
But UA Clubs are not public places. They are privately owned spaces on airport property and operated by United. Really, they are no different than any restaurant or bar.
In situations like this, this is why there are the Dragons. While discussed in another thread, very few people have actually encountered them as Dragons, this is, in fact, part of their job: to make sure there is peace and order inside the club. (I don't count the personnel who refresh the food area and clean the place, because they won't ever do anything.) Since some clubs are so large, the front desk staff won't know what is going on unless you tell them. They may not like having to dress down someone, but they know if asked they have to do it. A complaint was made and they have to fix the situation.
In situations like this, this is why there are the Dragons. While discussed in another thread, very few people have actually encountered them as Dragons, this is, in fact, part of their job: to make sure there is peace and order inside the club. (I don't count the personnel who refresh the food area and clean the place, because they won't ever do anything.) Since some clubs are so large, the front desk staff won't know what is going on unless you tell them. They may not like having to dress down someone, but they know if asked they have to do it. A complaint was made and they have to fix the situation.
Sep 21, 2016, 6:35 pm
#1522
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,930
The person who claimed to be United's number one flyer was NOT me. 1] I wasn't on that flight. 2] I always book FC. 3] I would never claim to have flown 30,000 miles last month when my lowest month is 50,000 LOL. 4] I have too much respect for my fellow passengers and flight crew to EVER treat them like that. 5] I consider myself an ambassador of United and try to conduct myself in that manner. 6] I have never attended a stockholders meeting....too busy flying. 7] their is someone who tells everyone in the world he is number one. He has flown 5 million not 17.5 million. HE has a worldwide reputation of treating people like....well you know. I have begged him to stop because this is not the first time this happened...dozens!!!. some people out there must think the number one flyer is a jerk, and that bothers me to no end. His initials are RW should you run into him again. My reputation means a lot to me and I am so disappointed this happened....for everyone's sake. Safe travels all.
Sep 21, 2016, 7:27 pm
#1523
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
The person who claimed to be United's number one flyer was NOT me. 1] I wasn't on that flight. 2] I always book FC. 3] I would never claim to have flown 30,000 miles last month when my lowest month is 50,000 LOL. 4] I have too much respect for my fellow passengers and flight crew to EVER treat them like that. 5] I consider myself an ambassador of United and try to conduct myself in that manner. 6] I have never attended a stockholders meeting....too busy flying. 7] their is someone who tells everyone in the world he is number one. He has flown 5 million not 17.5 million. HE has a worldwide reputation of treating people like....well you know. I have begged him to stop because this is not the first time this happened...dozens!!!. some people out there must think the number one flyer is a jerk, and that bothers me to no end. His initials are RW should you run into him again. My reputation means a lot to me and I am so disappointed this happened....for everyone's sake. Safe travels all.
<harrumph!>
Sep 21, 2016, 8:20 pm
#1524
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
But UA Clubs are not public places. They are privately owned spaces on airport property and operated by United. Really, they are no different than any restaurant or bar.
In situations like this, this is why there are the Dragons. While discussed in another thread, very few people have actually encountered them as Dragons, this is, in fact, part of their job: to make sure there is peace and order inside the club. (I don't count the personnel who refresh the food area and clean the place, because they won't ever do anything.) Since some clubs are so large, the front desk staff won't know what is going on unless you tell them. They may not like having to dress down someone, but they know if asked they have to do it. A complaint was made and they have to fix the situation.
In situations like this, this is why there are the Dragons. While discussed in another thread, very few people have actually encountered them as Dragons, this is, in fact, part of their job: to make sure there is peace and order inside the club. (I don't count the personnel who refresh the food area and clean the place, because they won't ever do anything.) Since some clubs are so large, the front desk staff won't know what is going on unless you tell them. They may not like having to dress down someone, but they know if asked they have to do it. A complaint was made and they have to fix the situation.
https://www.united.com/web/en-US/con...nge/rules.aspx
Specifically:
"During your visit to a United Club location, we ask that your attire and conduct are consistent with a professional environment."
"United reserves the right to terminate membership or remove any customer from a United Club location for inappropriate conduct that is disruptive or fails to comply with membership terms and conditions."
and oddly: "Sleeping is prohibited in all United Club locations." I have to admit, I'm guilty a few cat-naps, so I guess I might be a kettle calling the pot black
Sep 22, 2016, 4:28 am
#1525
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
Sep 22, 2016, 5:03 am
#1526
Join Date: Feb 2001
Location: Pittsburgh, PA
Programs: United Gold
Posts: 2,047
In all seriousness could Tom trademark the phrase "#1 United Flyer" and protect it?
Sep 22, 2016, 7:26 am
#1527
Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,429
The person who claimed to be United's number one flyer was NOT me. 1] I wasn't on that flight. 2] I always book FC. 3] I would never claim to have flown 30,000 miles last month when my lowest month is 50,000 LOL. 4] I have too much respect for my fellow passengers and flight crew to EVER treat them like that. 5] I consider myself an ambassador of United and try to conduct myself in that manner. 6] I have never attended a stockholders meeting....too busy flying. 7] their is someone who tells everyone in the world he is number one. He has flown 5 million not 17.5 million. HE has a worldwide reputation of treating people like....well you know. I have begged him to stop because this is not the first time this happened...dozens!!!. some people out there must think the number one flyer is a jerk, and that bothers me to no end. His initials are RW should you run into him again. My reputation means a lot to me and I am so disappointed this happened....for everyone's sake. Safe travels all.
And incidentally, RW was yakking into the phone immediately as we landed and referred to himself as FlyGuy to the other person.
Sep 22, 2016, 9:00 am
#1528
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I don't know if you saw my response earlier in the thread, but I did say that any implication that I thought it was you was unintended. I haven't met you, but based on your postings, and what others have said, it didn't even cross my mind that there was any potential connection. Besides I am convinced that if someone did fly as much as you did, and truly had so much to complain about, they wouldn't continue to stick by UA. Sorry if that wasn't clear.
And incidentally, RW was yakking into the phone immediately as we landed and referred to himself as FlyGuy to the other person.
And incidentally, RW was yakking into the phone immediately as we landed and referred to himself as FlyGuy to the other person.
Sep 22, 2016, 10:31 am
#1529
Join Date: May 2016
Location: SLC
Programs: United Gold, Hilton Silver, Hertz President's Circle
Posts: 768
I was lucky enough to score an upgrade on a flight from MSP-DEN and was excited to be getting the first-class service and comfort. My pleasure was quickly tempered by the person sitting next to me, however. She was livid that she "almost" didn't get her upgrade (meaning it didn't clear until the day of the flight).
Adding to her consternation, the FA informed us that because the flight had been delayed a little (weather), they were trying to load as quickly as possible and were dispensing with the PDB.
The entire trip, all she could do was to complain about these two items, and complain about everything the FAs were doing (despite the fact that they were providing great service - at least to those who returned their smiles).
She even complained about how she "almost" didn't get her upgrade on a recent international itinerary.
All in all, I would rather have remained in coach.
Adding to her consternation, the FA informed us that because the flight had been delayed a little (weather), they were trying to load as quickly as possible and were dispensing with the PDB.
The entire trip, all she could do was to complain about these two items, and complain about everything the FAs were doing (despite the fact that they were providing great service - at least to those who returned their smiles).
She even complained about how she "almost" didn't get her upgrade on a recent international itinerary.
All in all, I would rather have remained in coach.
Sep 30, 2016, 11:25 am
#1530
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
Getting off a 2-hour delayed EWR-SFO flight last night, I was met by a GS agent with my name on a sign.
Just as I started talking to her, some guy cuts in front of me and starts asking her to solve some problem of his own. She says "I need to help this person first," indicating the sign.
After she gives me the boarding pass for my new connection, I asked if I could get a different seat, so she walks to the counter. DYWKWIA again cuts in front of me and places himself squarely between me and the GS agent who is now at the counter. It took me saying "excuse me!" really loudly 3 times before DYKWIA moved and I could work with her to get a new seat.
I don't know if he was GS or not. But geez! Seems like the sign might be a clue that someone has a tight connection and needs to be helped first.
Just as I started talking to her, some guy cuts in front of me and starts asking her to solve some problem of his own. She says "I need to help this person first," indicating the sign.
After she gives me the boarding pass for my new connection, I asked if I could get a different seat, so she walks to the counter. DYWKWIA again cuts in front of me and places himself squarely between me and the GS agent who is now at the counter. It took me saying "excuse me!" really loudly 3 times before DYKWIA moved and I could work with her to get a new seat.
I don't know if he was GS or not. But geez! Seems like the sign might be a clue that someone has a tight connection and needs to be helped first.