UA vs. LH - Biz vs. First
#16
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
This.
Just returned last night on LH C FRA - PHL and it was crap. Service and food were good - seat is awful
Just returned last night on LH C FRA - PHL and it was crap. Service and food were good - seat is awful
Originally Posted by GetSetJetSet:19021694
On such a short flight, go C. However, definitely go UA C, as LH C is garbage.
#17
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
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Of course I've only seen photographs and read comments by people who've flown on one of those birds which claim to come with the new C. There are two 748s and 3 A333s with these seats so far by the way.
#18
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
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UA C > LH C for the seat; which is all that really matters on the overnight.
F is a wonderful experience on LH, but more wonderful ex-FRA with the excellent ground product and not wanting to rush through dinner to sleep.
F is a wonderful experience on LH, but more wonderful ex-FRA with the excellent ground product and not wanting to rush through dinner to sleep.
#19
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,238
The new UA F suite has two advantages over the previous generation LH First Class seat: bed comfort (though I do not find old LH F to be terrible for sleeping) and entertainment.
In all other regards LH does a much better job, in my estimation. Aboard a reconfigured A330/340/744 or new 74H/A380, LH F is dramatically better.
In all other regards LH does a much better job, in my estimation. Aboard a reconfigured A330/340/744 or new 74H/A380, LH F is dramatically better.
But the LH old F hard product is awful. I do not find it comfortable to sleep on; on 2 of my 3 flights in that product the seats didn't even go fully flat (apparently a tech issue), and heaven forbid you're traveling alone and get stuck in a center seat where you're practically on top of your seatmate. For a day flight, it'd be fine though (except for the center seat issue).
#20
Join Date: Mar 2009
Location: DCA
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My concern about the new LH C seat is the very small foot partition between oneself and his/her seatmate and the shared footrest. From the pictures I have seen of it, the partition looks thin and flimsy. I'd be concerned about ending up inadvertently playing footsy with said seatmate.
http://konzern.lufthansa.com/en/them...business-class
http://konzern.lufthansa.com/en/them...business-class
#21
Join Date: Jun 2007
Programs: UA Gold
Posts: 386
But the LH old F hard product is awful. I do not find it comfortable to sleep on; on 2 of my 3 flights in that product the seats didn't even go fully flat (apparently a tech issue), and heaven forbid you're traveling alone and get stuck in a center seat where you're practically on top of your seatmate. For a day flight, it'd be fine though (except for the center seat issue).
Back on topic, based on my experience LH F (new and old) is superior than UA F.
#22
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Basically agree, although I would rank UA F above old LH F primarily because of better seat comfort especially if you're doing a red-eye. New LH F is miles ahead of UA. Also in some U.S. airports, check-in, TSA and boarding are not great when flying LH F.
#23
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Join Date: Apr 2001
Location: NYC
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You will be touching elbows:
http://www.airliners.net/photo/Lufth...0-642/2002759/
And in the sleeping position, you may very well be staring in your seatmate's face (or he in yours). This is from a 744 across the aisle on the upper deck. You can see how the seat doesn't go fully flat (as I mentioned this seems to be a technical issue, but is alarmingly common), and the privacy screen doesn't screen anything.
Last edited by ijgordon; Jul 29, 2012 at 5:44 pm
#24
Join Date: Jan 2010
Programs: AA PLT the rest, Kettle Power
Posts: 667
So, I have a related question - am looking to fly NYC - CPH, currently I have two options.
UA F through BRU, or LH C (748i) through IAD and FRA.
I'm torn - UA is only one stop, in F, overnight, bigger seats etc. LH is new C, which is fun, but longer trip, is the soft product that much better on LH?
Thanks
UA F through BRU, or LH C (748i) through IAD and FRA.
I'm torn - UA is only one stop, in F, overnight, bigger seats etc. LH is new C, which is fun, but longer trip, is the soft product that much better on LH?
Thanks
#25
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
So, I have a related question - am looking to fly NYC - CPH, currently I have two options.
UA F through BRU, or LH C (748i) through IAD and FRA.
I'm torn - UA is only one stop, in F, overnight, bigger seats etc. LH is new C, which is fun, but longer trip, is the soft product that much better on LH?
Thanks
UA F through BRU, or LH C (748i) through IAD and FRA.
I'm torn - UA is only one stop, in F, overnight, bigger seats etc. LH is new C, which is fun, but longer trip, is the soft product that much better on LH?
Thanks
#26
Join Date: Jun 2007
Programs: UA Gold
Posts: 386
I never once said "middle" seat. I am referring to the two seats in the center of the aircraft, in the 1-2-1 configuration. They are very close to one another; minimal privacy for an F product.
You will be touching elbows:
http://www.airliners.net/photo/Lufth...0-642/2002759/
And in the sleeping position, you may very well be staring in your seatmate's face (or he in yours). This is from a 744 across the aisle on the upper deck. You can see how the seat doesn't go fully flat (as I mentioned this seems to be a technical issue, but is alarmingly common), and the privacy screen doesn't screen anything.
You will be touching elbows:
http://www.airliners.net/photo/Lufth...0-642/2002759/
And in the sleeping position, you may very well be staring in your seatmate's face (or he in yours). This is from a 744 across the aisle on the upper deck. You can see how the seat doesn't go fully flat (as I mentioned this seems to be a technical issue, but is alarmingly common), and the privacy screen doesn't screen anything.
All I am saying is I have experienced LH F and I find it superior to UA F, and my seat was fully flat. But great, you prefer UA, then fly them on F.
#27
Join Date: Nov 2011
Location: SFO-JFK
Programs: AA PLT; SPG GLD; HLT GLD
Posts: 87
Just as a note to OP:
Wait and see if LX C opens up, or even better if LX/LH F open up, definitely the better options. In my experience LX C> UA C> LH C
Haven't flown LH new C, but sounds better than UA C, especially considering you get to go on the brand-spanking-new 747-8i.
From what I've read, definitely take LX/LH F if you can, although as mentioned, LH F could go bad if you get old F.
Cheers
Wait and see if LX C opens up, or even better if LX/LH F open up, definitely the better options. In my experience LX C> UA C> LH C
Haven't flown LH new C, but sounds better than UA C, especially considering you get to go on the brand-spanking-new 747-8i.
From what I've read, definitely take LX/LH F if you can, although as mentioned, LH F could go bad if you get old F.
Cheers
#28
Join Date: Sep 2011
Location: IAH
Posts: 362
I just flew LH C IAH-FRA in May, and I did not like it at all (I assume it's the old product). It was one of the most uncomfortable seats I've had, even just for sitting in. Maybe it's because I'm short, but it just hit me in all the wrong places. I couldn't find a comfortable position. Also, it was the angled lie flat, which affected my sleep a lot more than I thought it would. Service and food weren't that great either, even though I normally like LH service.
I flew UA C LHR-IAH returning, and thought it was awesome - both the hard and soft product. I've never flown F, so I can't compare to that, but it was the best service I've ever had on a plane.
I flew UA C LHR-IAH returning, and thought it was awesome - both the hard and soft product. I've never flown F, so I can't compare to that, but it was the best service I've ever had on a plane.
#29
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
But they are still the same narrow stretchers, you still have to climb over your neighbors at the window seats ... so still a long, long shot from anything EK or SQ have on the newer - i.e. 5 to 7 year old - birds.
..There are two 748s and 3 A333s with these seats so far by the way.
#30
Join Date: May 2004
Programs: BA blue, LH Senator, KQ (FB) gold
Posts: 8,215
Yes I agree that they are not physically the same seat as on the older planes and the arrangement is indeed nicer.
But they are still the same narrow stretchers, you still have to climb over your neighbors at the window seats ... so still a long, long shot from anything EK or SQ have on the newer - i.e. 5 to 7 year old - birds.
But they are still the same narrow stretchers, you still have to climb over your neighbors at the window seats ... so still a long, long shot from anything EK or SQ have on the newer - i.e. 5 to 7 year old - birds.
My thoughts -
Hard product
New LH F > UA F > Old LH F > UA Biz > New LH Biz > Old LH Biz >old UA Biz.
Soft Product
LH F (either version, big time) > UA F (barely beats LH C) > LH Biz > UA Biz
Various Comments:
Old LH F hard product - I found the bed perfectly comfortable, better than the UA bed which I found narrower, because of the sloping sides. I have never encountered the problem which ijgordon refers to of staring into someone else's face. As to the seat not going fully flat, this slight incline, counteracts the angle at which the plane is flying. Inflight entertainment has never meant that much to me, so old LH F smaller screen wasn't a big problem.
New LH C Hard product. In the angled version, there isn't a problem with the foot separator being effective. It may appear flimsy, but it isn't. My problem is that the space that is left for the feet, is just a bit too narrow. it is ok as a food rest, but not good for sleeping.
Soft Product -
Unlike, some, I find UA's food mediocre and their wines are the basic plonk which are served in chain restaurants, no matter what the class of service. Occasionally, I feel that way about LH C, but am, more often than not satisfied.
Service levels on LH are consistently better than UA. Very rarely, you will get a great UA F crew, but most are just going through the motions. In LH it is the reverse - very rarely you will get an LH crew that is going through the motions, but most of the time, they are really on top of their game.