Jul 20, 2013, 6:22 pm
Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
Mar 2, 2017, 3:19 pm
#2386
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,645
Interesting. I have not had that experience. But I'll definitely keep an eye out!
Mar 2, 2017, 3:55 pm
#2387
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,867
On the issue of purchased upgrades mileage earning, there is extensive discussion in http://www.flyertalk.com/forum/unite...ome-don-t.html and its wiki for those looking for more details.
Mar 2, 2017, 4:34 pm
#2388
Join Date: Jul 2016
Posts: 152
MCO - IAD offer for 129 today.
Took it as flight is full.
Booked into P
Took it as flight is full.
Booked into P
Last edited by noname83; Mar 2, 2017 at 4:58 pm
Mar 3, 2017, 10:54 am
#2389
Join Date: Oct 2010
Location: SFO
Programs: UA Premier Gold
Posts: 151
SFO-EWR offer $299, declined
Hello,
Today I was offered $299 for tomorrow morning's flight SFO-EWR. I am on a V fare SFO-EWR-BCN. I declined the upgrade. I already paid $475 plus 20k miles for the upgrade EWR-BCN which cleared yesterday. I'm somewhat annoyed that I was offered to pay again for an upgrade that I had already paid.
Today I was offered $299 for tomorrow morning's flight SFO-EWR. I am on a V fare SFO-EWR-BCN. I declined the upgrade. I already paid $475 plus 20k miles for the upgrade EWR-BCN which cleared yesterday. I'm somewhat annoyed that I was offered to pay again for an upgrade that I had already paid.
Mar 3, 2017, 11:51 am
#2390
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Hello,
Today I was offered $299 for tomorrow morning's flight SFO-EWR. I am on a V fare SFO-EWR-BCN. I declined the upgrade. I already paid $475 plus 20k miles for the upgrade EWR-BCN which cleared yesterday. I'm somewhat annoyed that I was offered to pay again for an upgrade that I had already paid.
Today I was offered $299 for tomorrow morning's flight SFO-EWR. I am on a V fare SFO-EWR-BCN. I declined the upgrade. I already paid $475 plus 20k miles for the upgrade EWR-BCN which cleared yesterday. I'm somewhat annoyed that I was offered to pay again for an upgrade that I had already paid.
If you have a lower price that you'd pay to get up front on the tcon, be sure to ask about a paid upgrade at SFO. You never know what they might be pricing it at a few hours before departure.
Mar 3, 2017, 11:59 am
#2391
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,495
Today I was offered $299 for tomorrow morning's flight SFO-EWR. I am on a V fare SFO-EWR-BCN. I declined the upgrade. I already paid $475 plus 20k miles for the upgrade EWR-BCN which cleared yesterday. I'm somewhat annoyed that I was offered to pay again for an upgrade that I had already paid.
Mar 3, 2017, 1:06 pm
#2392
Join Date: Mar 2017
Posts: 60
during booking, I was offered SFO-ORD(777) upgrade for $149, but I waited too long,
I was booking a SFO-ORD flight this morning. I got my usual favorite exit aisle seat on the 777-200. During the last screen, it offered me upgrade to first for only $149. It's the lie-flat seats. I was going to take it because there was very little chance of me clearing the free upgrade as a gold.
At that moment, I got a call and when I finished talking 10 minutes later, I was unable to select and pay for that upgrade.
Is there anyway for me to buy that $149 upgrade now?
At that moment, I got a call and when I finished talking 10 minutes later, I was unable to select and pay for that upgrade.
Is there anyway for me to buy that $149 upgrade now?
Mar 3, 2017, 1:10 pm
#2393
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,434
I was booking a SFO-ORD flight this morning. I got my usual favorite exit aisle seat on the 777-200. During the last screen, it offered me upgrade to first for only $149. It's the lie-flat seats. I was going to take it because there was very little chance of me clearing the free upgrade as a gold.
At that moment, I got a call and when I finished talking 10 minutes later, I was unable to select and pay for that upgrade. Is there anyway for me to buy that $149 upgrade now?
At that moment, I got a call and when I finished talking 10 minutes later, I was unable to select and pay for that upgrade.
Is there anyway for me to buy that $149 upgrade now?
Mar 3, 2017, 1:13 pm
#2394
Join Date: Mar 2017
Posts: 60
do I need to cancel and rebuy? or will that cause the system to reject it because my name shows up twice for the same flight? it's a rather complicated reservation involving 6 flights(both int'l and domestic) and one of the flights had only a couple of cheap fares remaining.... I don't want to risk cancelling and not being able to get the lower fare again.
Mar 3, 2017, 1:17 pm
#2395
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,434
do I need to cancel and rebuy? or will that cause the system to reject it because my name shows up twice for the same flight? it's a rather complicated reservation involving 6 flights(both int'l and domestic) and one of the flights had only a couple of cheap fares remaining.... I don't want to risk cancelling and not being able to get the lower fare again.
You could also call and ask about the upsell, but they are usually web-only offers. You are also very likely to see the same (or similar) offer during check-in if any F seats remain at that time.
Mar 3, 2017, 1:20 pm
#2396
Join Date: Mar 2017
Posts: 60
You do need to start the reservation process fresh again to trigger that offer. However, you may book the second ticket first, and then cancel the first one (this should protect you). The system does not do real-time checks for duplicate bookings; however, if you were to let them sit for hours you might have problems.
You could also call and ask about the upsell, but they are usually web-only offers. You are also very likely to see the same (or similar) offer during check-in if any F seats remain at that time.
You could also call and ask about the upsell, but they are usually web-only offers. You are also very likely to see the same (or similar) offer during check-in if any F seats remain at that time.
Mar 3, 2017, 1:35 pm
#2397
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,434
The new lie-flat domestic 77G has one of the worst Y/F ratios in the fleet and regularly produces 100+ long upgrade lists. Good luck!
Last edited by WineCountryUA; Mar 3, 2017 at 4:18 pm Reason: restored modified quote
Mar 3, 2017, 2:30 pm
#2398
Join Date: Oct 2010
Location: SFO
Programs: UA Premier Gold
Posts: 151
Unfortunately, they did not.
There were 4 seats available when I checked in at T-24. I called the Premier desk and was told there was nothing they could do. While I was on the phone, the agent advised me that he was showing business was now full. I had made a screenshot with my "offer" though.
If no one else bites at $299, you might get the upgrade you had paid for - unless they lower the price to $199. If you have a lower price that you'd pay to get up front on the tcon, be sure to ask about a paid upgrade at SFO. You never know what they might be pricing it at a few hours before departure.
If you have a lower price that you'd pay to get up front on the tcon, be sure to ask about a paid upgrade at SFO. You never know what they might be pricing it at a few hours before departure.
Mar 3, 2017, 2:45 pm
#2399
Join Date: Mar 2017
Posts: 60
I left my existing reservation alone. I then booked the exact same trip on a different computer, without logging into my UA account. It offered me the $149 upgrade again, so I too it. Too bad all the remaining seats are the reverse-facing seats that I hate, but still, it was too good to pass up for $149. God knows I waste more than $149 on frivolous things.
The strangest thing was that the 2nd reservation cost eactly $3.78 cents more than my first one. They were the exact same 6 intl and domestic flights on the exact same date/time. 1st and 2nd reservation were booked about 5 hours apart.
I just cancelled the 1st reservation a couple of minutes ago.
Mar 3, 2017, 2:57 pm
#2400
Join Date: May 2008
Location: Bay Area
Programs: UA 1k now; AA (no status); HY Diamond; SPG Platinum
Posts: 707
3/3 SFO-EWR. $299 at checkin. Grab it for the wife. I was hoping my RPU would clear. But being 1K has no difference. So ended up just paid.
Being 1K has no value for UA.
Being 1K has no value for UA.