Originally Posted by 236Dakota (Post 18184374)

One can no longer apply an upgrade instrument to just one leg of a flight online, e.g. I have a short flight that would clear on request, using my instrument but the 5 hour flight would be wait listed. One now has to call to do this.

Thank you CO! This will increase costs, hold times and client frustrations.

What are you guys thinking? NOT.

Originally Posted by Worldbuilder (Post 18184259)

/rant

I cannot believe that some idiot on the Integation Committee decided that the PIECE OF SH** CO system was the right system to adopt. Whoever that person was should be summarily dragged naked by their heels by a mule through a cobblestone and glass street.....and then shot.

This SUCKS!!! .:mad:

/rantoff

Originally Posted by bmvaughn (Post 18184382)

Only an issue for RPUs since GPUs are redeposited if the int'l segment doesn't clear, right?

Originally Posted by 236Dakota (Post 18184374)

This has probably been discussed, but I'll weigh in.
One can no longer apply an upgrade instrument to just one leg of a flight online, e.g. I have a short flight that would clear on request, using the instrument but the 5 hour flight would be wait listed. One now has to call to do this.

Originally Posted by redwoman (Post 18184506)

ROFL and it seems that CO's system may not be built to handle the things that United customers have come to take for granted, as well as the sheer volume of customers. I don't know the pre-merger passenger and flight volumes of each airline, and I thought that UA was the higher-volume company. Upon talking with CO flyers, it seems that they were generally less, um, demanding than UA customers. If those things are true (not sure they are, and i've got my flameproof suit on) then the new pss may not be able to handle all it needs to.

Originally Posted by Worldbuilder (Post 18184259)

I'm a 1k that's over 6'5, with crap knees....and normally don't worry too much about this feature as I usually wind up in Econ+. But I had to book a last minute flight and the only seats were in Econ.

No worries, I thought, I'll put myself on seat change request list when I get to the airport and they'll bump me to Econ+.

WRONG.

Apparently in the "new" (aka OLD Continental system) they don't have a seat change request list. So I am STUCK in Economy, with no hope whatsoever of changing into an Econ+ seat (unless I sit at the gate agent's desk and hound her to check her seat map every 3 min) for 3+ hours from DEN to IAD. today.

United, I have tolerated all of the crap with this merger up ...until now. I HAVE HAD IT UNITED!

/rant

I cannot believe that some idiot on the Integation Committee decided that the PIECE OF SH** CO system was the right system to adopt. Whoever that person was should be summarily dragged naked by their heels by a mule through a cobblestone and glass street.....and then shot.

This SUCKS!!! .:mad:

/rantoff

Originally Posted by demkr (Post 18184511)

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Are miles of any kind just not posting at all? I have a round trip thats over a week old and deapite MPSC "taking care" of resubmitting without ON code neither that flight nor the return have posted.

Also, nothing else has posted in the last week either- no CC miles, TopGuest, etc

Originally Posted by LAXOGG (Post 18181700)

Don't know if this is normal or not. I have several pre 3/3 reservations booked through the old UA. I have received email notifications that 4 separate segments have cleared GPU and I have been upgraded Y > C. When I log in to select seats, there to greet me is the ominous red warning "A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued.”

I am able to successfully select my seats, but this has no impact on the presence of the red warning. Even if I log out and log back in, the message remains. Obediently, I call in, sometimes with an hour wait, and the agent successfully removes the warning. Is this normal? Do I need to call in each time I receive an upgrade and have the ticket reissued? Seems like a terrible waste of time and begs for some kind of automation.

Originally Posted by Lurker (Post 18182043)

Please see the master post at the beginning of this thread. Well known flaw. Easily handled by sending your PNR to UA Insider by PM.

Lurker :)

Originally Posted by colpuck (Post 18184581)

Still can't use GPUs on EWR-HNL in the el-cheapy fare classes. Of course there is upgradeable space FTM.

Originally Posted by LAXOGG (Post 18185000)

I did see the master post at the beginning of this thread. Maybe my question should have been posted in a separate thread. My question is: Is this a well known flaw that requires calling into an agent each time you receive an upgrade notification to have a ticket reissued (If I'm supposed to PM UA Insider each time, she will have a full time job just dealing with upgrades)., or is this an issue that has only arisen out of the conversion of old UA reservations?

Originally Posted by LAXOGG (Post 18185037)

Why burn a GPU...........I thought a CPU was sufficient, again, regardless of fare class?

Originally Posted by colpuck (Post 18185125)

Well because I don't have a regionals.

Originally Posted by demkr (Post 18185173)

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

EWR-HNL is not eligible for CPU