25 Min on hold for simple request
 

Called the 1k line at midnight to check on a possible confirmed UG for a return flight segment on Sunday. Second segment (ord-sfo) already updated with miles at booking (last Feb). I took a chance on CPU/UDU for the shorter first segment (ewr-ord).

Segment did have an UG available (as also indicated on the website), so I took the FC seat.
I make a similar call/request all the time with pmUA, and those calls would take 5 minutes. Difference this time ...

1. it took almost 30 minutes, being on hold for 25 of those minutes
2. the rep not understanding that I was already upgraded for the second segment and she didn't need to take more miles for the first segment
3. After hanging up, I went back online. The seat that I requested was not booked, but I was able to select it.

How annoying.

Reservation and Flight status show Different times
 

I have a trans atlantic flight on Sunday night. The res shows departure at 10:40pm and 4:50am arrival. The flight status shows everything an hour later (note: thats the scheduled time. It's not a delay).

Should that be the case, I won't make my connecting flight Monday morning. Guess it's another call to support.

Has anything been mentioned about viewing the upgrade standby list on United flights operated by Skywest? It's a little annoying not knowing where you stand on the list.....:mad:

Is this a Daylight Savings Time issue? North America springs forward this weekend; Europe doesn't for several more weeks. Could be the flight status is just buggy.

funny originally I had:
12/31/2011 2011 EQM conversion to PQM 43,168
12/31/2011 2011 EQS conversion to PQS 23
then they took it away, and now its:
3/3/2012 2012 EQM conversion to PQM 31,092
3/3/2012 2012 EQS conversion to PQS 10

which looking at my saved UA statement is more correct :-) I didnt even notice they give me more for half a day (of course why would I raise stink about more PQM :-))) ).
So they had some sort of error in conversion, rolled it back, and now recredited again.
Still not updates to flight postings or updates to LH 50%

My PQM is now correct but PQS remains wrong. UA needs another set of fixes.

Same here :)

Still waiting for any flight credit (RDM PQM PQS) for three segments in 2/29 and 3/3. One segment on 3/3 posted 2 days ago. Should I still just wait and trust that they are taking care if me?

We should give the posting of flights seven days they request. Sure they are aware of ongoing problems. Trust. That is something different these days.

With PMUA, when a MP member's status was upgraded after a trip was ticketed, it was necessary to have the MP number deleted and re-entered into the PNR for that reservation to reflect the new status.

Must this be done on Shares?

yes..

i just received an email with a new pin but no promtion code and when using the 12tcvax it shows up as invalid...

is their a new promtion code that was not included in the email ?

or a typo in the pin ??

No

Same problem - UA110 EWR-LHR on Sunday scheduled 7:05 pm departure, now showing as scheduled 8:05 on flight status, however schedule (reservation search) still reflects correct 7:05

I'm having the same issue for my flights on a single itinerary taken on 3/1-3/3: only two of the six flights have posted so far, and the online credit request says they are already posted. Mine are mix of all sorts of flights: a PMCO, a PMUA, and two post-integration flights. I was going to wait a week or until the hold time gets more reasonable before I call.

PQM balance now ok, PQS (which used to be ok) now dropped. And - status returned to normal (from 1K to Platinum to 1K). Not a bad night somewhere in serverland.