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United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

Old Jul 20, 2011, 5:16 pm
  #46  
 
Join Date: Dec 2009
Location: San Antonio
Programs: UA Premier iK, Accor Platinum
Posts: 98
It doesn't show one of my reservations on United. It includes multiple passengers so maybe that is the problem.
grahatd is offline  
Old Jul 20, 2011, 5:25 pm
  #47  
 
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Originally Posted by Ocn Vw 1K
This stumped me, too, until my eyes "zoomed out". It's there but requires several steps. When you get into the flight (or segment you want to research if multiple segs. on the same flt. #), some buttons will appear at the very bottom, dark portion of the screen. Some may be dimmed but they will work. Select the "Standby List" button. Another screen will appear for that list and on that screen, about mid-screen, there's a button for "Upgrade List". Touch that and the u/g list appears. There are several other buttons at the bottom of the earlier screen giving other helpful info such as food provisioning, seat map and, under Flight Detail, the a/c #.
.

Thanks for the suggestion,but on mine it still does not work.

Flight detail is bright,seat map is dimmed,but works and then the remaining buttons are simply dark and do not function at all.

This appears to be a good app-I hope they work out the bugs
freeflyin is offline  
Old Jul 20, 2011, 5:32 pm
  #48  
 
Join Date: Aug 2008
Location: Always on the move
Programs: Something lifetime here and there
Posts: 1,867
Originally Posted by freeflyin

This appears to be a good app-I hope they work out the bugs
I agree...But with all apps, there needs be some "tweaking" over time.

Finally, a change that I like Jeff....In the spirit of it being baseball season...if we can get another good change tomorrow (or the next change that is made)...and the one after that is ^ as well...that is what they call a winning streak...something UA hasn't seen in awhile....
goingbananas is offline  
Old Jul 20, 2011, 5:37 pm
  #49  
 
Join Date: May 2011
Posts: 5,814
Originally Posted by coolbeans202
Hmmm I didn't get a prompt to allow push notifications nor do I see the United app listed under Settings/Notifications. The CO app is there though.

Maybe I missed something somewhere?
No -- You're right. It looks like they took it out.

Hopefully they just commented out the code because of the integration and will release it again in the next update.
edcho is offline  
Old Jul 20, 2011, 5:52 pm
  #50  
 
Join Date: May 2011
Programs: UA GS and 1MM; SPG/Marr Plat; Hilton Gold
Posts: 139
Originally Posted by Ocn Vw 1K
This stumped me, too, until my eyes "zoomed out". It's there but requires several steps. When you get into the flight (or segment you want to research if multiple segs. on the same flt. #), some buttons will appear at the very bottom, dark portion of the screen. Some may be dimmed but they will work. Select the "Standby List" button. Another screen will appear for that list and on that screen, about mid-screen, there's a button for "Upgrade List". Touch that and the u/g list appears. There are several other buttons at the bottom of the earlier screen giving other helpful info such as food provisioning, seat map and, under Flight Detail, the a/c #.

Don't know how well the u/g list meshes with UA's proprietary software which drives the DM list or gate displays, but these lists can be accessed for upcoming flights within the next 1-2 days whether you're booked on the flight or not.

All in all, the app is much faster than the UA mobile webpage I was using before today.

One glitch in trying out the App's booking engine: If you look for a same-day R.T., and set the time-of-day paramaters too narrowly, such as "early morning" for outbound and "early afternoon" for return flights, you may get a "data not found" return. Workaround seems to be to just select "anytime" for both flights.
I can see the standby list, but how do you determine how many F seats are available? Do you look at the Seat Map?
9elf S is offline  
Old Jul 20, 2011, 5:58 pm
  #51  
 
Join Date: Jun 2006
Location: Los Angeles
Posts: 325
Is there an iPad native version? It appears to be just for iPhone/iPod right now.
reinmedia is offline  
Old Jul 20, 2011, 6:01 pm
  #52  
 
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,798
Originally Posted by reinmedia
Is there an iPad native version? It appears to be just for iPhone/iPod right now.

Nope, unfortunately.
dinoscool3 is offline  
Old Jul 20, 2011, 6:14 pm
  #53  
 
Join Date: Mar 2010
Location: Chicago, IL
Programs: UA 1K 3MM , Marriott Amb, Hyatt D, HH D, Hertz PC
Posts: 851
I may be missing something but while my account details are accurate the app does not show any of my seven upcoming reservations. If UAInsider is around please let me know what I can do to remedy this issue. I love the idea of being able to see my place on the upgrade list though!
jchiguy1 is offline  
Old Jul 20, 2011, 6:15 pm
  #54  
 
Join Date: Jun 2002
Location: SFO/JFK/MGA
Programs: UA 1P MM, AA-PP, AS, DL, HH G, SPG Gold, TA nada
Posts: 2,039
Android please!~
zoegksf is offline  
Old Jul 20, 2011, 6:16 pm
  #55  
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Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,388
Originally Posted by 9elf S
I can see the standby list, but how do you determine how many F seats are available? Do you look at the Seat Map?
F seat remaining availability doesn't seem supported in this version. One can only roughly guesstimate by looking at the unassigned seats in the premium class seatmap.
Ocn Vw 1K is offline  
Old Jul 20, 2011, 6:28 pm
  #56  
 
Join Date: Feb 2011
Location: SYD
Programs: UA 1MM GS
Posts: 255
Originally Posted by jchiguy1
I may be missing something but while my account details are accurate the app does not show any of my seven upcoming reservations. If UAInsider is around please let me know what I can do to remedy this issue.
I also have this problem. I have a reservation of which is not showing up in Upcoming Reservations.

One suggestion I have is to ensure all buttons, including the refresh are a good size so that it is easy to read and click on when walking/running through airport.

Otherwise looks great. When you book a flight using the app, does it use your registered credit card details, or ask for them? Curious because it is always a hassle as an Aussie, and I'd prefer it to be pre-authed..
Daniel-SYD is offline  
Old Jul 20, 2011, 6:49 pm
  #57  
 
Join Date: Feb 2011
Location: SAT
Programs: UA Plat, Hilton Diamond, National Exec
Posts: 55
Originally Posted by grahatd
It doesn't show one of my reservations on United. It includes multiple passengers so maybe that is the problem.
I have two reservations (4 flights) on UA in the next five days which are showing up in my mileage plus acct online just fine (no question they have my correct MP # assigned) and do not show up on the app at all. Tomorrow did show up when I checked in with the app (already checked in, I always print off the boarding doc since I have seen too many times when the TSA can't admit people with mobile only...), but then didn't save in the app.

Looks cool. Isn't working just yet for me...
dabblah is offline  
Old Jul 20, 2011, 6:50 pm
  #58  
 
Join Date: May 2011
Posts: 5,814
Originally Posted by Daniel-SYD
I also have this problem. I have a reservation of which is not showing up in Upcoming Reservations.

One suggestion I have is to ensure all buttons, including the refresh are a good size so that it is easy to read and click on when walking/running through airport.

Otherwise looks great. When you book a flight using the app, does it use your registered credit card details, or ask for them? Curious because it is always a hassle as an Aussie, and I'd prefer it to be pre-authed..
Can you try logging out and logging back in? Are they ALL from one airline (UA or CO)?

It looks like if I input my MP account login, only my UA reservations show (and vice-versa).
edcho is offline  
Old Jul 20, 2011, 6:56 pm
  #59  
 
Join Date: Feb 2008
Location: Chicago, IL
Programs: Marriott Ambassador, UA Mileage Plus 1K, AA Executive Plat, Marriott Ambassador Elite
Posts: 2,322
Smile

Android version is supposed to come very soon........from what we were told today.
CALMSP is offline  
Old Jul 20, 2011, 6:57 pm
  #60  
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Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,388
I've been able to see all my upcoming Reservations via either of these steps: sign on, and then on the home screen, tap the "Reservations" choice. Or choose "My Account". At the far bottom of the screen, tapping a dimmed button reading "Upcoming" brings them up. Once you do either of these, a summary list of Itineraries should (also) appear on the Main menu page.

I tried this with my account and that of my non-status spouse and all of mine/hers were properly displayed. Have the VZ iPhone 4, running 4.2.6
Ocn Vw 1K is offline  

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