United iPhone/iPad App-Questions, Answers, Bugs and etc [CONSOLIDATED]

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Jul 20, 2011, 1:15 pm

#31

edcho

Join Date: May 2011

Posts: 5,814

Quote:

Originally Posted by Dr_Adventure

You can't be surprised by this - everyone said it would simply be ported over - I'm surprised they did not fully publicly announce it and that they released it this early.

Not surprised. Was kinda hoping they worked on it a bit more though

Jul 20, 2011, 1:15 pm

#32

freeflyin

Join Date: Jan 2005

Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium

Posts: 2,184

Quote:

Originally Posted by wilp888

Sorry for the newbie question but where do you see the upgrade list in flight status? I'm trying to check on an International flight for tomorrow for my wife but couldn't find anything. Thanks.

I cannot see the upgrade list for a domestic flight tomorrow either.

Jul 20, 2011, 1:33 pm

#33

zigenbock

Join Date: Jun 2007

Programs: UA 1K, Hilton Gold, Marriott Silver

Posts: 315

Quote:

Originally Posted by Skiff

Great app, but two requests:

1) Ability to select seats
2) Ability to turn off the start up sound. I love Rhapsody in Blue, but I hate it when my phone makes noise.

Yes please - I have been using the CO app since it was launched, and love it!! The only thing that was missing, was the ability to change seats....

Jul 20, 2011, 1:55 pm

#34

UAL1200

Join Date: Aug 2010

Location: CA

Programs: AA-EXP, National Exec. Elite, Hilton Gold, GE

Posts: 323

It's a very minor thing, but the icons and logos should be upped in resolution to support the iPhone 4's Retina Display (as well as other mobile devices with hi-res screens).

Jul 20, 2011, 2:27 pm

#35

NYC2TheWorld

Join Date: May 2006

Location: AUS

Programs: UA 1K, National Car EE, Hilton Lifetime Diamond, Marriott Platnium/Lifetime Silver

Posts: 224

WP7

I may be the only one on here with one but I would like a WP7 application. BA already has one.

Jul 20, 2011, 2:31 pm

#36

repus

Join Date: Oct 2004

Posts: 22

> 1. Showing the load in C/F for upgrade lists

If you use the flight status option, you can see the open seats on the plane and the upgrade list. Its just not consolidated on one screen.

Jul 20, 2011, 2:31 pm

#37

hans

Join Date: Jan 2000

Location: Boulder, CO and Waimea, HI

Programs: UAL 1K MM

Posts: 748

Quote:

Originally Posted by FriendlySkies

Just downloaded the app. Nice to have Rhapsody when it started up ^

Actually I find this really rude. Everyone around me doesn't need to hear this every time I start it up.

Jul 20, 2011, 2:36 pm

#38

edcho

Join Date: May 2011

Posts: 5,814

Quote:

Originally Posted by hans

Actually I find this really rude. Everyone around me doesn't need to hear this every time I start it up.

I think they want to brainwash us somehow.

I really do wish they had the option to turn it off. I (for the most part) have mine on vibrate so I didn't notice it the first few times.

Jul 20, 2011, 2:54 pm

#39

FriendlySkies

FlyerTalk Evangelist

Join Date: Nov 2009

Location: Northeast Kansas | Colorado Native

Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium

Posts: 21,606

Quote:

Originally Posted by hans

Actually I find this really rude. Everyone around me doesn't need to hear this every time I start it up.

Then put the phone on vibrate, and you don't have to worry about it playing.

Jul 20, 2011, 3:01 pm

#40

demkr

Join Date: Dec 2007

Location: Las Vegas

Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium

Posts: 6,638

Very pleased with the feature on being able to see the upgrade and standby lists. Thank you very much!

Jul 20, 2011, 3:40 pm

#41

milepig

FlyerTalk Evangelist

Join Date: Nov 2004

Location: ORD

Programs: UA 1K

Posts: 16,901

Quote:

Originally Posted by FriendlySkies

Then put the phone on vibrate, and you don't have to worry about it playing.

Well, that will work, but who wants to set their phone to vibrate each time they access a certain app!

Jul 20, 2011, 3:40 pm

#42

Flyloha

Formally known as reinmedia

Join Date: Jun 2006

Location: Los Angeles | Honolulu

Programs: AA EXP | EX UA 1K | Marriot Titanium

Posts: 363

Wow. I'm really impressed. Nice job on the app! ^

Jul 20, 2011, 3:51 pm

#43

freeflyin

Join Date: Jan 2005

Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium

Posts: 2,184

Quote:

Originally Posted by repus

> 1. Showing the load in C/F for upgrade lists

If you use the flight status option, you can see the open seats on the plane and the upgrade list. Its just not consolidated on one screen.

My flight tomorrow is still just showing a seat map only-no upgrade or standby lists,although the same flight today does show it. Is it possible it shows only on the day of travel?

Jul 20, 2011, 4:00 pm

#44

Bear4Asian

Join Date: Dec 2004

Location: SEA

Programs: Million Miles achieved | 2017 Delta Platinum, United NADA, Global Entry, PreCheck, NEXUS

Posts: 1,295

Quote:

Originally Posted by repus

> 1. Showing the load in C/F for upgrade lists

If you use the flight status option, you can see the open seats on the plane and the upgrade list. Its just not consolidated on one screen.

I've gone to the flight status for several of today's flights and not seen c/f/ upgrade list. Does one have to be checked in that flight to see that info. Is it only showing upgrade lists for the current day?

Thanks

Quote:

Originally Posted by zigenbock

Yes please - I have been using the CO app since it was launched, and love it!! The only thing that was missing, was the ability to change seats....

I agree about both the above. I have used the Delta iPhone app for @ a year and I find the United app generally more informative, EXCEPT for the ability to view and change seats.

Last edited by iluv2fly; Jul 20, 2011 at 8:32 pm Reason: merge

Jul 20, 2011, 4:15 pm

#45

Ocn Vw 1K

Senior Moderator

Join Date: Oct 2001

Location: San Francisco, CA

Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.

Posts: 12,396

Quote:

Originally Posted by Bear4Asian

This stumped me, too, until my eyes "zoomed out". It's there but requires several steps. When you get into the flight (or segment you want to research if multiple segs. on the same flt. #), some buttons will appear at the very bottom, dark portion of the screen. Some may be dimmed but they will work. Select the "Standby List" button. Another screen will appear for that list and on that screen, about mid-screen, there's a button for "Upgrade List". Touch that and the u/g list appears. There are several other buttons at the bottom of the earlier screen giving other helpful info such as food provisioning, seat map and, under Flight Detail, the a/c #.

Don't know how well the u/g list meshes with UA's proprietary software which drives the DM list or gate displays, but these lists can be accessed for upcoming flights within the next 1-2 days whether you're booked on the flight or not.

All in all, the app is much faster than the UA mobile webpage I was using before today.

One glitch in trying out the App's booking engine: If you look for a same-day R.T., and set the time-of-day paramaters too narrowly, such as "early morning" for outbound and "early afternoon" for return flights, you may get a "data not found" return. Workaround seems to be to just select "anytime" for both flights.